Page format issues creating or editing an event

[Victor]

Sure Miguel!

Do let us know how it goes and if there is anything else we can do on our side to assist.

Best,
Victor

[Miguel Llerena]

Hola Victor,
I can’t get the developer of the theme to do anything to fix the issue. He recommended to use another calendar plugin.
This is very frustrating.
Is there anything you guys can do on your side?
Miguel

[Victor]

Hola Miguel!

I’m really sorry to hear that. I can truly understand your frustration with this issue.

I made a closer inspection in the child theme files and I could find the conflicting code that is causing the community submit form to break. It seems the jb_shortcode_unautop() function in the themes-shortcodes.php file located at /wp-content/themes/directory-4x/includes/ is being added to ‘the_content’ filter, causing the addition of <p> tags and </br> tags in the document, mixing them up with Javascript code, thus breaking it.

By removing line 68 of that file

add_filter( 'the_content', 'jb_shortcode_unautop',100 );

I could make the form work correctly.

I’m not really sure if removing that line can cause other issues with other parts of the theme, so I’d suggest you get in touch with the child theme authors to let them know about this and see if they can give you some insight about it.

I hope you can get this issue solved. Let me know if there’s anything else we can help you with.

Best,
Victor

[Miguel Llerena]

This reply is private.

[Victor]

This reply is private.

[Miguel Llerena]

This reply is private.

[Victor]

Hola Miguel,

I’m really sorry to hear you could not solve the problem with your current child theme. I appreciate you following up to let us know about it.

As you marked this thread “Resolved” I’ll go ahead and close it, but don’t hesitate to open a new topic whenever needed. We are always here to help as much possible.

Also, I noticed your site is in Spanish, so if you feel more comfortable reaching out to us in Spanish, then feel free to do so as my native language is Spanish.

Good luck with your projects 🙂
Victor

[Author]

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