Google Events Search Results Showing Incorrect Times

[cpomarketing]

This is a continuation of the same issue with the same client: https://theeventscalendar.com/support/forums/topic/events-showing-incorrect-event-times-in-google-search-results/#dl_post-1198856

Our web dev has following information:

Currently the schema information for our events is incorrect.
On this event that starts Oct 20 at 8:00 PM:
http://calgaryphil.com/event/music-of-the-ice-skatings-greatest-hits/2017-10-20/

The schema output says it starts at 3 AM next day.
“startDate”:”2017-10-21 03:00:00″,”endDate”:”2017-10-21 05:30:00″

The current settings are:
Event Start: 8 PM, Oct 20, UTC-7
Wordpress Timezone: Edmonton
Plugin: Use local timezones for each event
Show timezone: unchecked

[Cliff]

Hi, Masha. Sorry you’re experiencing this known bug.

Please reference https://theeventscalendar.com/support/forums/topic/google-search-displays-incorrect-event-date-2/#post-1311048

I marked this thread as Pending Fix, which means it should receive a reply once the applicable fix has been released. I cannot guarantee when it will be fixed as it’s in the development team’s hands now. They need to assign it, code it, test it, and schedule it for release.

I apologize for this issue and appreciate your understanding and patience.

[Victor]

Hi Masha!

Just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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