Time wrong in Structured Data

[Brendan]

Wide Skies Music & Arts Festival

This is what this event looks like with Google’s Structured Markup tester:
https://www.dropbox.com/s/re0zlalzjshaj8f/Screenshot%202017-07-06%2016.36.31.png?dl=0

This is what it looks like on the page:
https://www.dropbox.com/s/pb78c563hnx40na/Screenshot%202017-07-06%2016.37.08.png?dl=0

Seems like the timezone isn’t applied anywhere in the structured data, so in Google listings, it shows the event running until July 28th, when it is set to end on July 27th:
https://www.dropbox.com/s/3b9zmn040ulmdrq/Screenshot%202017-07-06%2016.38.55.png?dl=0

[Caroline]

Hi Brendan,

Thanks so much for taking the time to bring this issue to our attention! It looks like we do have a bug ticket logged to address this issue in our plugins–though I’m afraid I don’t have a timeline for when a fix might be available, I can assure you that our dev team is hard at work getting one ready to ship! 🙂 In the meantime, this forum thread appears to offer some solutions that might resolve these problems on your site:

https://theeventscalendar.com/support/forums/topic/google-structured-data-and-time-offset/

I’d suggest giving these tips a try for the time being! I’ve noted your thread here on our ongoing bug ticket, and we’ll follow up as soon as a fix is available via plugin update.

Thanks again, and let us know if there’s anything else that we can do to assist! 🙂

[Brendan]

Great, I’ll give that fix a try!

[Caroline]

Hi Brendan,

Awesome–I hope it helps to get things running smoothly again on your site! 🙂 We’ll in touch as soon as we have further news to share on the progress of this bug. Until then, please don’t hesitate to follow up with us if you should have any other questions or concerns!

[Victor]

Hi Brendan!

Just wanted to share with you that a new maintenance release (for the Week of 1st November 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-for-the-week-of-1-november-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Brendan]

Great! Thanks so much for the update.

—

[image: Grizzly Media]

Brendan Coffey • Owner
[email protected]
403.894.6474

Grizzly Media • grizzlymedia.ca

#220 – 376 1 Ave S • T1J 0A5
Lethbridge

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[Caroline]

Hi Brendan,

Great to see you here again–hope that this message finds you well! 🙂 I just wanted to check in and make sure that you were able to successfully update to the latest versions of our plugins. Let us know if this most recent update has resolved your issues! We’re here to assist if you should have any other questions or concerns.

Cheers, and thanks again for your support!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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