Trisha

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Viewing 15 posts - 226 through 240 (of 343 total)
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  • in reply to: Show random event from today #1269282
    Trisha
    Member

    Hi, Friedrich!

    Thank you for reaching out and for your kind words for our plugins 🙂

    I have taken the file you linked to and have modified it to fit within one of our extensions. I have also modified the date at your request to limit to just one day.

    Keep in mind this is normally outside our scope of support but I am happy to help! You did the homework to get it started!!

    I hope you like it, let me know how it works for you!

    Cheers,
    Trisha

    tribe-ext-random-event-widget

    in reply to: Filter Bar – Customize Filter Names #1269265
    Trisha
    Member

    Hi, Michael!

    Thanks for using The Events Calendar!  I can help you with this 🙂

    To change the title of any of the filters in the Filter bar head to ‘Events > Settings‘ and go to the ‘Filterbar‘ tab.

    From there you can click the dropdown for the filter you want to change. You’ll see an input box with the current title and that’s where you can make the changes you need.

    Click ‘Save Changes’ and you’re good to go!

    Does this help answer your question? Please let me know. I’m happy to help 🙂

    Cheers,
    Trisha

    in reply to: Making the Google maps link on by default #1269256
    Trisha
    Member

    Hi, Shane!

    Thanks for reaching out! I can definitely help with this 🙂

    Place the following code at the bottom of your theme’s functions.php file:

    /**
    * Causes calendar to always show Google Map and Link, regardless of individual event settings
    */
    add_filter( 'tribe_show_google_map_link', '__return_true' );

    This should do the trick! If you have any other questions please reach out, I’m happy to help!

    Cheers,
    Trisha

    in reply to: Template for Single Venue #1269252
    Trisha
    Member

    Hi, Markus!

    Thanks for reaching out, I can help with this!

    You’re super close! The file ‘modules/meta/venue.php‘ call the following files:

    • modules/address.php
    • modules/meta/details.php
    • modules/meta/map.php
    • modules/meta/organizer.php

    I apologize for the confusion but hopefully this gets you set up! Let me know if you need anything else, I’m happy to help!

    Cheers,
    Trisha

    Trisha
    Member

    Hi, Ryan!

    Thanks for reaching out! I understand your concern regarding the apparent licensing issues but rest assured that your license is valid and in good shape.

    We recently moved our licensing infrastructure to its own server and have been working out some of the kinks on that. I’ll look into your case a bit further to see when you can expect a resolution.

    As far as the tooltips issues go, that is in no way related to the licensing problem. I was able to replicate the behavior on my local install using the twenty sixteen theme. There is definitely a javascript related positioning issue that is manifesting itself on the shortcode generated version of the calendar.

    Unfortunately, I don’t have a resolution for you at this time. As a workaround, this knowledgebase article may help. https://theeventscalendar.com/knowledgebase/how-to-make-your-calendar-your-sites-home-page/

    I’m going to log this as a bug and mark this conversation as ‘Pending Fix’ so that you will get notified when that happens. I can’t make any promises as to how long that will take as the process for triage, debugging, coding and QA can take some time.

    I did try a few things to see if I could fix it locally but was unsuccessful. I’ll continue to play with it and will update you here if I have any success.

    If you have any other questions or input feel free let me know! I’m happy to help!

    Cheers,
    Trisha

    in reply to: Code on Install #1269238
    Trisha
    Member

    Hello, Rion!

    Sorry to see this is happening, I can understand the frustration! You’ve taken a great first step in switching to one of the default themes to confirm the theme conflict.

    I notice you’re using a theme with a child theme, another thing I might suggest would be to switch to the parent theme to see if the conflict is in the theme itself or somewhere within the code in the child theme.

    After you’ve determined whether it’s the child or the parent theme causing the problem the next step would be to turn wp_debug on and see if that yields any information.

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    // Disable display of errors and warnings
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    Add the code above to your ‘wp-config.php’ file and then switch back to the theme that’s causing the problem. With this version of the debug code, there should be a new file created in your ‘wp-content’ directory that will give you some information about what’s going on.

    Hopefully, this will get you on the path to resolving the issue. Let me know what you find out!

    Cheers.
    Trisha

    in reply to: Resource usage on a dev site #1269234
    Trisha
    Member

    Hi, Gil!

    Thanks for reaching out! I can definitely appreciate your concern and performance is an area we are working to continually improve in.

    While there is definitely an increase in workload when you add a more complex system like ours on top of WP there are definitely things that will mitigate that. For starters, the overall performance gains you will get with a VPS are worth the cost especially when you’re talking about your business.

    We also have a number of very good articles on caching in our knowledgebase that might help explain some of the steps we’ve taken to address performance as well as some of the things you can do.

    It looks like you’re using the P3 profiler for some of your data. P3 Profiler is probably not the best way to get an accurate view of the overall performance on your site. Its auto scan randomly selects some archive/tag pages and then tests them. It calls this the average for the site. Thus plugins which add lots of posts can be punished because it is more likely to include posts from that plugin. P3 in many cases completely ignores how optimized a plugin is.

    Another great tool for performance testing is http://www.webpagetest.org. It will give you a ‘waterfall’ view and show you the load time for each page/plugin on your site. There are others but this is a good start without being too overwhelming.

    I hope this helps, as always if you have any other questions or concerns feel free to reach out.

    Cheers,
    Trisha

     

     

    Trisha
    Member

    Hi Anthony,

    Thanks for sharing this, I kind of think I may know what’s going on but I’d need to see the code to confirm and/or come up with a fix.

    Can you share a sample of the csv file you used for the import? Feel free to substitute the data with dummy data if you’re more comfortable with that. You can also mark the reply as ‘Set as private reply’

    I’ll be looking for your response!

    Cheers,
    Trisha

    in reply to: Google Map Link hide by default #1269142
    Trisha
    Member

    Hi, Sandra!

    I can help with this!

    We can’t uncheck the box by default but there is a filter that will allow you to hide that on the front end sitewide.

    Paste the following code at the bottom of the functions.php file in your theme directory:

    /**
     * Causes calendar to always hide Google Map Link, regardless of individual event settings
     */
    add_filter( 'tribe_show_google_map_link', '__return_false' );

    That should get you set up! Let me know how it goes!

    Cheers,
    Trisha

    in reply to: tribe_events_list – location included? #1269137
    Trisha
    Member

    Hi, Uwe!

    I can help with this!

    To start with take a quick look through our themer’s guide here: https://theeventscalendar.com/knowledgebase/themers-guide/ This will give you a good overview so now on to your solution.

    Find the following files:

    •  ‘events-calendar-pro/widgets/list-widget.php
    • events-calendar-pro/widgets/modules/single-event.php

    and move them to

    •  ‘[your-theme]/tribe-events/pro/widgets/list-widget.php
    • [your-theme]/tribe-events/pro/widgets/modules/single-event.php

    Instructions are listed at the top of each file as well.

    Once you have that done change Line 117 on single-event.php from:

    <?php if ( isset( $venue ) && $venue && tribe_get_venue() != '' ) : ?>

    to:

    <?php if ( isset( $venue ) ) : ?>

    That should get you set up 🙂

    Do note that this will change the widget as well as the shortcode.

    I hope this helps, let me know how it goes!

    Cheers,
    Trisha

    Trisha
    Member

    Hello, Shane!

    Unfortunately, I can’t promise when these issues will be fixed. Every bug has to go through the process of triage and then from there our devs will try to reproduce it, and find a fix. After the code is complete there is also a QA process each ticket has to pass before it is released.

    All that said, I will see if I can find a fix for you in the meantime.

    Hang in there,
    Trisha

    Trisha
    Member

    This reply is private.

    Trisha
    Member

    Hello, Anthony!

    I’m sorry about the frustration. I can help with this!

    I’ve not been able to reproduce this on my local install using the twenty sixteen theme. This leads me to think it may be a conflict of some sort. As a first step, it would be helpful for you to go through our Testing for Conflicts guide and share that information here when you’re done. You can find the guide here https://theeventscalendar.com/knowledgebase/testing-for-conflicts/.

    I look forward to hearing back from you!

    Cheers,
    Trisha

    Trisha
    Member

    Hi, Eric!

    I think I’ve narrowed it down for you! I’ve recreated your event on my local install and got the desired result. You can see the results of this in the screenshot here (twenty seventeen theme)

    To get it setup up like this my ‘Add Events’ screen looks like this:

    I hope this helps clarify things a bit. Recurring events can be a big fiddly to set up so don’t hesitate to reach out if you have any questions or need anything else.

    Cheers,
    Trisha

    in reply to: Wrong date in calendar #1268636
    Trisha
    Member

    Hello George,

    I’ve identified this as a bug and it has been ticketed as such. We have had a few other reports recently of similar issues and your report aligns with the what we are seeing.

    I’m adding this conversation to the bug report to aid the developers in fixing the issue. I will also mark the conversation as ‘Pending Fix’ so that you will be notified when that happens.

    Thank you for your patience as we work this out!

    Cheers,
    Trisha

Viewing 15 posts - 226 through 240 (of 343 total)