[Trisha]

Hi, Caleb!

I’m sorry to see you’re experiencing this, I totally understand the frustration!

This is definitely a ticketed bug, I’ve added your report to the ticket. Thanks for the report, every little bit we get helps to diagnose and fix things! I’ll mark this conversation as ‘Pending Fix’ so that you’ll be notified when that happens.

Cheers,
Trisha

[Trisha]

Hi, Gretel!

I can help with this!

As a first step, it would be helpful for you to go through our Testing for Conflicts guide and share that information here when you’re done. You can find the guide here https://theeventscalendar.com/knowledgebase/testing-for-conflicts/.

I look forward to hearing back from you!

Cheers,
Trisha

[Trisha]

Hello, David!

Thank you for your patience! This does appear to be a bug, I have found a bug report and attached it to this conversation so that you will be updated when there is a fix.

The Schema.org data that is being returned is set to UTC time and it appears that Google is not converting the time.

I just looked at your site and ran the Google search again and it looks like the issue is not present since you have your calendar set to list view. This isn’t ideal obviously but at least for the short term, the dates aren’t so prominently incorrect.

I’m going to check with one of our developers or see if I can come up with a more robust short-term solution until this is resolved on our end.

Hang in there!
Trisha

[Trisha]

Hi, Roger!

So sorry for the misunderstanding on my part! I did find out that as of v4.4 our ICS feed has pretty robust support.

Copy the link that you would normally use to download the .ics file as use that as your feed URL.

I hope this helps! Let me know how it goes!

Cheers,
Trisha

[Trisha]

Hi, Rogier!

I did a few tests and can confirm that you’ve definitely found a bug ?
I was able to consistently replicate the issue you’re having.

It is worth noting that if you create a new event at the same time that an existing event is changed; the changed event will import correctly.

I’m creating a bug report for this and marking this conversation as ‘Pending Fix’ so that you’ll be notified when we address it!

Cheers,
Trisha

[Trisha]

Titus,

I’m glad to hear this worked for you! Have a great week!

Cheers,
Trisha

[Trisha]

Hello Darren!

Thanks for getting in touch! Fortunately this is a pretty simple fix.

Log in to your site and from the front end you’ll see the ‘Customize‘ button in the top admin bar. Click that and the Customizer will open. At the bottom of the list of items you’ll find ‘Additional CSS‘. Click that and in the box that opens paste the following code:

/* The Events Calendar Custom CSS Snippet */
@media screen and ( max-width: 768px ) {
.tribe-events-list .tribe-events-event-image img {
width: 100%;
height: auto;
}
}

I hope that helps! Thanks again, and let me know if there’s anything else I can do, I’m happy to help!
?

[Trisha]

Hi Roger,

I can help you with this!

If you go to [your-site]/events/feed you’ll see  the RSS Feed for your calendar.

We also have a Knowledgebase article here that explains in a little more detail and will show you how to customize the feed https://theeventscalendar.com/knowledgebase/customize-rss-feed/

You can export an ICS file from your calendar by clicking the button shown in the screenshot below:

The ICS files that are exported from The Events Calendar are static files that can be imported into any application that supports them, but they do not establish a link between the two sites.

You can read more about our ICS export functionality here on our Knowledgebase.

<span class=”emoji-container”>I hope that helps! Thanks again, and let me know if there’s anything else I can do to assist! <span class=”emoji-outer emoji-sizer”><span class=”emoji-inner”>?</span></span></span>

Cheers,
Trisha

 

 

[Trisha]

Hi Evelyn,

I’m so glad to year this worked out for you! Have a great weekend!

Cheers,
Trisha

[Trisha]

Hello Lynn!

Sorry to see you’re experience this, I think I can help 🙂

I did some digging around in the code and I believe I found the source of the problem.  See the screenshot below:

Notice I unchecked all the boxes and you’re map looks just fine. Normally I would have a snippet for you to use in a situation like this but I think it’s more a matter of adjusting the css in question here to be more specific so that it’s not targeting everything on the page.

Digging a little further and I found that the code is generated by a plugin called CSS Hero. Hopefully this helps get you started!

Let me know how it goes

Cheers,
Trisha

[Trisha]

Hi Evelyn,

Thank you for using The Events Calendar! I can help with this! Fortunately this is a pretty simple fix.

Log in to your site and from the front end you’ll see the ‘Customize‘ button in the top admin bar. Click that and the Customizer will open. At the bottom of the list of items you’ll find ‘Additional CSS‘. Click that and in the box that opens paste the following code:

/* The Events Calendar Custom CSS */
#tribe-events-content .tribe-events-tooltip {
z-index: 99999 !important;
}
#tribe-events-content .tribe-events-tooltip h4 {
line-height: 1.2 !important;
}
.tribe-events-tooltip p {
line-height: 1.2;
font-size: 11px;
}
.site-inner {
overflow: visible;
}

Let me know how it goes!

Cheers,
Trisha

[Trisha]

Hi Jacob!

Sorry to hear about this, it’s certainly frustrating. As you can see, the Google maps script should only load on the pages that use it.  The Events Calendar google maps script is loading on the single event page as it needs to so there’s really no other option there.

My advice would be to contact the theme developer and ask them for a work-around or code-snippet to limit the loading of their version of the google maps script to the contact page only. This should take care of the problem.

Let me know how it goes!

Cheers,
Trisha

[Trisha]

Hello Rogier!

Thank you for using The Events Calendar!

I’m sorry to hear about this, hopefully we can find a fix before it becomes a bigger issue. It is a bit odd so see the changed date in the feed and yet have it import differently. It sounds like you may have run into a bug. I’ll do a few tests locally and then confirm with one one our developers.

I’ll be in touch shortly with my findings!

Hang in there,
Trisha

[Trisha]

Hi Eric,

Thank you for confirming that for me. I tried replicating the issue on my local install and was unable to do so. Would you be so kind as to send a screenshot of your event setting in the admin area? It would be helpful for me as I try and debug your issue.

Thank you so much!

Cheers,
Trisha

[Trisha]

Hi Earl!

I’m glad to see the css helped! I was unable to locate the widget on your site but it sounds like your on the right track. Those widgets can be tricky!

I’m going to go ahead and mark this as closed but if you have any further questions we’d be happy to help you in the WordPress.org forums here: https://wordpress.org/support/plugin/the-events-calendar

Good Luck with your site!

Cheers,
Trisha

p.s. the Hurdy Gurdy is the coolest instrument ever! ? ?

[Author]

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