[Sky]

Hi there!

Thanks for reaching out. I will try to help with your questions.

1) To center the information in the month navigation, you can add the following CSS snippet:


#tribe-events-footer .tribe-events-sub-nav {
display: flex;
justify-content: space-between;
}


2) To add the Month and Year in there, you will want to copy the following file: plugins/the-events-calendar/src/views/month/nav.php into [your-theme]/tribe-events/month/nav.php. Here is an example of how you might approach adding the month and year:

https://gist.github.com/skyshab/f13319432048d76c00062b10e7d18916

3) Can you provide a screenshot and further description indicating which border you wish to change?

Hope that helps! Let me know if you have any questions about this.

Thanks,
Sky

[Sky]

Hi Carsten!

Since our Aggregator product is not actually a plugin, there is not a “Multisite License” available. Instead, Aggregator uses a combination of number of imports per day and number of sites it can be used on.

The personal and community licenses can be used on up to 10 individual sites, and the event hub license can be used on up to 100 sites. We also have an unadvertised license for 300 imports per day and up to 100 sites.

To activate your Aggregator license on individual sites, just enter it in the licenses tab on the sites you wish to run it on.

Hope that helps! Please let me know if you have any further questions about this.

Thanks,
Sky

[Sky]

Hello,

Awesome! Glad to hear that this is resolved for you!

Please let us know if you have any issues or questions in the future.

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I will try to help with your questions.

It is possible to edit the “from” address in the emails that get sent out, but it requires a short code snippet. You can add the following to your child theme’s functions.php file or to a functionality plugin.

https://gist.github.com/skyshab/6a3e0bd6bb46ddb2556560fb8fe6ddf6

Just adjust the information in the snippet to match your needs.

It is possible to customize other parts of the email by creating a custom template. You would need to copy the email.php file from /wp-content/plugins/event-tickets/src/views/tickets/email.php to [your-theme]/tribe-events/tickets/email.php and then make your modifications.

Can you explain what you mean by “wondering if I’d be better just using Registrations?” Is this another plugin you are considering?

Hope this helps. Please let me know if you have any further questions.

Thanks,
Sky

[Sky]

Hi there,

I’m sorry to hear that you’re having issues with your multisite license. I will try to help you get this sorted.

When using a multisite license, there is no limit on how many sites within that multisite you use the plugin on.

In a multisite environment, plugin updates are managed for the entire multisite from the main dashboard. To use a multisite license, you will want to enter it in the events settings on the main site for the multisite network.

You can remove the license from the settings in any of the subsites.

In any case, this notification will not actually affect being able to activate and use the plugins.

Let me know if following these instructions fixes your issue, and if you have any further questions about this.

Thanks,
Sky

[Sky]

Hi there,

I’m sorry to hear that you’re having issues with the Aggregator imports. I will try to help you get this sorted.

I tried importing from https://www.ukswingersclubs.co.uk/events/ and received the same error message as you are reporting. I tried adjusting my “Other URL” import settings for “Import Date Range Limit” and was able to get successful imports if I set this to “1 week” or less time.

It looks like there are a high number of events on that site, and the combination of that and potentially the server environment settings, are causing it to time out.

Try setting your “Import Date Range Limit” to 72 hours and see if it works for you then.

Thanks,
Sky

[Sky]

Hi again,

Thanks for providing those links.

It looks like your theme is overriding the background for the cells that contain the day, which are set to be white in color. You can either reset the background to its default color so the day names are visible, or you can change them to a font color that shows on a light background.

Here is a CSS snippet that shows how to style either option. Just adjust the colors to your needs.

.tribe-events-calendar thead th {
background: #666!important;
color: red!important;
}


You can place that in your child theme’s CSS, or in the Customizer > Additional CSS section.

Hope that helps! Please let me know if you have any more questions about this.

Thanks,
Sky

[Sky]

John,

Thank you for providing the those links. I am able to reproduce this on my end. There is a bug ticket in progress for this.

I will attach this thread to the bug ticket, and as soon as the fix is released, someone will follow up with you here to make sure the update solves the problem you are experiencing.

Thanks for your patience, and please let me know if you have any other questions about this in the meantime.

Sky

[Sky]

Hello,

Great! I’m glad that you were able to get things working!

Please let us know if you have any questions or issues in the future.

Thanks,
Sky

[Sky]

Hi Mark!

Thanks for reaching out. I will try to help with your question.

While we don’t generally handle support requests here in the Pre Sales forum, I was able to reproduce the behavior you described. There is definitely something weird going on there, and I will explore it in more depth and create a bug ticket for it.

Thanks so much for letting us know about this. I will let you know what I find out.

Thanks,
Sky

[Sky]

Hi again,

It looks like there was a fix pushed out in an update of TEC Pro yesterday that has addressed this specific issue.

You will no longer need the snippet provided earlier.

Thanks,
Sky

[Sky]

Hi again,

Thank you for providing that information.

From looking at your calendar, I’m not able to see what you describe. However, I only see one category of events showing up. Can you provide me with links to the two category pages?

Thanks,
Sky

[Sky]

Hello,

Great! I’m glad to hear that worked for you!

Please let us know if you have any questions or issues in the future.

Thanks,
Sky

[Sky]

Hi again,

Thank you for the additional information.

This is strange because your calendar has mobile styles applied to it. I took a look at your CSS, and it seems that you are using a plugin to minify your CSS into a single stylesheet. These styles are from a mobile only stylesheet, which would normally only get loaded if you are on a mobile device. I think what is happening is that these styles are getting added to the main stylesheet for desktop styles by whatever plugin you are using for this.

I suggest temporarily turning this plugin off and clearing any caches and check the page again. You can see if the plugin allows you to exclude any particular stylesheets when it concatenates them, and disable this for the Events Calendar plugins if possible.

Hope that helps! Let me know how it goes.

Thanks,
Sky

[Sky]

Hi Leo,

I’m sorry to hear that you’re experiencing this problem. This was a known issue, and was reported as “fixed” yesterday just a few hours after you posted this.

Can you check again and see if this issue is still occurring?

Also, we do not provide support through email, so unfortunately I am unable to add any other emails to this thread.

Thanks,
Sky

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