Sky

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Viewing 15 posts - 661 through 675 (of 1,654 total)
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  • in reply to: Tickets on a page… #1579155
    Sky
    Keymaster

    Hi there!

    I’m sorry to hear that you’re having issues with tickets displaying properly. I will try to help you get this sorted.

    Can you provide a screenshot showing me what you have set for the start sale and end sale dates in the ticket’s “advanced” settings section?

    Thanks,
    Sky

    Sky
    Keymaster

    Hi Dylan,

    Thanks for reaching out! I’d be happy to help with your question.

    You can add the following code snippet to your functions.php or a functionality plugin.

    add_filter( 'tribe_events_community_required_fields', 'my_community_required_fields', 10, 1 );
    function my_community_required_fields( $fields ) {
    if ( ! is_array( $fields ) ) {
    return $fields;
    }
    $fields[] = '_ecp_custom_2'; // this is the field name for the input you want to require
    $fields[] = '_ecp_custom_3'; // this is another input you wish to require

    return $fields;
    }

    For each custom field you wish to be required, add the field name to the fields array before it is returned. To find the field name, inspect the input in your browser and copy whatever is set for the input “name” attribute.

    Hope that helps! Please let me know if you have any further questions about this.

    Thanks,
    Sky

    in reply to: tribe_get_events() exclude parameter not working #1579100
    Sky
    Keymaster

    Hi there!

    Thanks for reaching out! I’d be happy to help you with this.

    Instead of “exclude” you might try “post__not_in.”

    For example:

    $events = tribe_get_events( array(
    'posts_per_page' => 6,
    'start_date' => date( 'Y-m-d H:i:s' ),
    'post__not_in' => array(211),
    ) );

    Let me know if that works for you!

    Thanks,
    Sky

    Sky
    Keymaster

    Hi again,

    I am still not sure I’m seeing what you are describing. I do see a widget area after the content, but it is labeled as “content-bottom-widgets” which makes me think it is displaying where it is meant to be.

    In any case, the sidebars should show as set up in your theme templates. First, make sure you are using a template that supports a sidebar. In Events > Settings > Display > “Events template” you can choose the template to use. Selecting “theme default” will use the default page.php or single.php template from your theme. Some themes may provide additional templates to add things like sidebars. If there are any other templates available, they should show in this dropdown. Choosing “default events template” will show a full width layout with no sidebars.

    For more information about these settings, check out this knowledgebase article: https://theeventscalendar.com/knowledgebase/stylesheets-and-page-templates/

    Hope that helps! Please let me know if you have any additional questions about this.

    Thanks,
    Sky

    in reply to: Add 'parent page' slug to event calendar URL #1579066
    Sky
    Keymaster

    Hello,

    You’re very welcome! I’m glad I could help.

    Please let us know if you have any issues or questions in the future.

    Thanks,
    Sky

    Sky
    Keymaster

    Hello,

    Looking at your site, I no longer see the borders, and I do see the CSS I provided being added in the page output. Perhaps try clearing your browser cache?

    In any case, this appears to be something your theme or a plugin is adding, and we can’t really provide customization help for third party themes and plugins here in our support forums.

    Good luck, and let us know if you have any Events Calendar specific questions or issues in the future.

    Thanks,
    Sky

    Sky
    Keymaster

    Hi there!

    Thanks for reaching out. I will try to help with your issue.

    Can you provide a link to a page where the sidebar is having this problem? I took a look at the site provided in the info, and I don’t see a sidebar anywhere.

    Thanks,
    Sky

    in reply to: Date Selector Overlapping w/Navigation #1578246
    Sky
    Keymaster

    Hi there!

    Thanks for reaching out! I’d be happy to help with your issues.

    For the datepicker being overlapped by your theme header, you can add the following CSS snippet to fix:


    .datepicker.datepicker-dropdown {
    z-index: 999!important;
    }

    The monthly calendar will only show the previous and next links if there are events scheduled. If you want to force the next months to show even when there are no events, you could create a “dummy” event a year or so in the future.

    Let me know if that helps, or if you have any further questions.

    Thanks,
    Sky

    in reply to: Community Events individual calendars per user #1578125
    Sky
    Keymaster

    Hi John!

    Thanks for reaching out! I will try to help with your question.

    When using the Community Events plugin, you have the option of requiring users to log in before submitting an event. When this is enabled, they are provided with a link that shows a list of all events that they have created.

    There are also dedicated archive pages that show a list of events connected to a particular organizer, which can be set when creating an event through the community event submission form.

    However, both of these options show the events in a list format, and the full calendar views (month, week, etc) are not available for the views.

    Using TEC Pro, there is a shortcode for displaying customized calendar views. You can limit the calendar to a specific category. If you were able to create a category for each user, you could embed this on a page created specifically or them.

    Hope that helps! Please let me know if you have any additional questions about this.

    Thanks
    Sky

    Sky
    Keymaster

    Hi there!

    Thanks for reaching out. I will try to help with your issue.

    Can you tell me exactly what problem you are experiencing when using this code snippet? Are the links pointing correctly to the WooCommerce product pages as expected? Are you seeing any errors when trying to use this code?

    Please provide a detailed description and any relevant screenshots to illustrate the problem you are experiencing, and what the expected results were.

    Thanks,
    Sky

    in reply to: Show current event in a current event widget #1578092
    Sky
    Keymaster

    Hi there!

    Thanks for reaching out. I will try to help with your question.

    Events Calendar Pro does not include a “current event” widget. The closest thing we have to what you are describing is our calendar shortcode, which can be set to display events for the current day. Check out the knowledgebase article for the shortcode to learn about all of the available options.

    Hope that helps!

    Thanks,
    Sky

    in reply to: Add 'parent page' slug to event calendar URL #1578085
    Sky
    Keymaster

    Hi there,

    Thanks for reaching out! I’d be happy to help with your question.

    As you have discovered, the default calendar page does not support subpages. You can create the pages manually and use the shortcode to display a calendar, as you mentioned.

    However, there are some downsides to this approach. When on single event pages, there is a link displayed to “all events.” Clicking this will take you to whatever is set for the main calendar page. This link could be hidden, or even customized to point to your custom page.

    Also, any event category or tag archives would show up under the main event page url.

    Another downside is if you were to use our filter bar plugin. This only works with the main calendar and not shortcode calendars.

    Hope that helps! Please let me know if you have any additional questions about this.

    Thanks,
    Sky

    Sky
    Keymaster

    Hi again,

    I’m glad the other code snippets worked for you.

    I took another look at your site, and it seems that your theme is adding some border styles to some pseudo-elements. To hide those, try the following CSS:


    .fusion-events-before-title .fusion-events-title-above:after, .fusion-events-before-title .fusion-events-title-above:before {
    content: none!important;
    }

    Let me know if that works for you.

    Thanks,
    Sky

    in reply to: rsvp tickets v registrations #1578056
    Sky
    Keymaster

    Hi again,

    I’m not familiar with that plugin, so can’t give any advice on it. While it appears to work with our Events Calendar plugin, it is not one of our plugins.

    There are options in the Events Tickets plugin that allow you to require users to log in before RSVPing or not. Customizing the email that gets sent out is possible using the instructions I provided above. For more information on customizing Event Calendar plugin templates, check out our Themer’s Guide.

    There is also a way to add more recipients to the email that gets sent out. Check out the following snippet to see how to accomplish this.

    https://gist.github.com/skyshab/27ab9a828bcf41a597a46c66aeff376f

    You would just add that to your functions.php or a functionality plugin.

    Hope that helps! Please let me know if you have any more questions about this.

    Thanks,
    Sky

    in reply to: Event Aggregator creating spam comments #1578050
    Sky
    Keymaster

    Heather,

    Thank you for sharing your experience here! Can you please create your own support thread for this issue as well? It will really help us to track how many people are experiencing the problem, as well as make it easier to communicate with you about it.

    Thanks,
    Sky

Viewing 15 posts - 661 through 675 (of 1,654 total)