[Sky]

Hi Mel,

Thanks for reaching out. I will try to help with your questions if I can.

The events widgets shortcodes do not have the option to display the featured image. To get the featured image to display, you would need to use the tribe_events shortcode with the view=”list” option. For more information about using this shortcode, please see this knowledgebase article: https://theeventscalendar.com/knowledgebase/embedding-calendar-views-tribe_events-shortcode/

The easiest way to get rid of the “view more” link in the list widget would be to hide it with CSS. You can add the following snippet to your child theme CSS or in the Customizer’s Additional CSS panel.


.tribe-events-widget-link {
display: none;
}


To add the weekday into the widget display, you would need to create a custom template to override the view you wish to modify. This would be a different template for the widget vs the default list view, so let me know if you are going to use the tribe_events shortcode to add the image in there. I can direct you to the proper template if so.

Hope that helps! Please let me know if you have additional questions about this.

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I’d be happy to help with your question.

You can indeed set up recurrence patterns like the “first Tuesday of each month” when using The Events Calendar Pro.

Hope that helps! Please let me know if you have any additional questions about this.

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I’m sorry to hear that you are having issues with the attendees showing. I will try to help you get this sorted.

There is currently a known issue with attendees showing properly due to some recent updates. However, reading through the thread you linked to, it looks like they may actually be experiencing a different bug.

If you create a new test RSVP and sign up for it and mark yourself as “going” does it show up in the attendees list?

Can you try adding the following PHP snippet to your theme/child-theme’s functions.php file, and let me know if the attendees show afterwards?


add_filter( 'tribe_tickets_attendees_admin_expire', 'custom_tickets_attendees_expire' );
add_filter( 'tribe_tickets_attendees_expire', 'custom_tickets_attendees_expire' );
function custom_tickets_attendees_expire () {
return 0;
}


Let me know how that goes.

Thanks,
Sky

[Sky]

Hi there!

Thanks for reaching out. I’d be happy to help with your question.

There are a couple of ways to go about removing this from displaying on your site, but the simplest would be to add a CSS snippet.

To hide just the search portion of the bar, you can add this CSS:


.tribe-bar-filters { display: none!important; }


However, this leaves the grey background of the bar. To get rid of that, you could use this:


#tribe-bar-form {
background: none!important;
}


Hope that helps! Please let me know if you have any additional questions about this.

Thanks,
Sky

[Sky]

Maegan,

Thanks for the additional information. I see now what you are saying.

Looking at how this works on my local install, I am actually seeing a message that says “Tickets are no longer available” once the time for ticket sales have passed. However, it seems that this only shows up when all ticket types for the events are past the sale date. If I add an RSVP for example, there is not a message for just the tickets being no longer available.

Can you share a screenshot of your ticket settings? Do you have multiple ticket/rsvp types for this event?

Thanks,
Sky

[Sky]

Hi again,

Thank you for clarifying that for me. The next step would be to enable the latitude and longitude settings on each event. I’m not exactly sure why your addresses are not showing up automatically.

Could you share the address of one of the Venues you are having difficulties with? I’d like to see if I can replicate this on my end.

Thanks,
Sky

[Sky]

Mark,

This appears to be unrelated to the issues we addressed in this thread. Could you please start a new thread? This will help with tracking this issue independently.

Thanks for your understanding. I’m going to close this thread out now since we have taken care of the original issues.

Thanks,
Sky

[Sky]

Hi Jordan,

Thanks for reaching out. I’d be happy to help with your question.

Our Event Aggregator product allows you to import complete events from other websites that are using the Events Calendar, including the featured image. I also has import options for common calendar formats like ical, .ics etc. But many of our customers use it to pull their events in to one site from subsites on a Multisite install.

You should specifically check out the “OTHER URLS (BETA)” option at the bottom of that product page.

Hope that helps! Please let me know if you have any additional questions about this.

Thanks,
Sky

[Sky]

Hi again,

I apologize, but after my last reply it came to my attention that there is supposed to be a sold out notice when tickets are gone, but it has been missing for the last two versions.

You can certainly solve the problem with my advice from my previous post, but I have created a bug ticket for the issue. I will attach this thread to the bug ticket, and someone will follow up with you here once the fix has been released. I was able to get this functionality back by reverting to versions 4.7.4 of both ET and ETP.

Please let me know if you have any questions in the meantime.

Thanks,
Sky

[Sky]

Hi Colm,

Thanks for reaching out! I’d be happy to help with your question.

In Events > Settings > Community, there is a setting for “Use visual editor for event descriptions”. Check this, and a full editor will show for the event description field.

Hope that helps!

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out! I will try to help with your question.

Unfortunately, there is not a way to import the event cost into the event from Meetup.com, other than in the event description.

Please let me know if you have any additional questions about this.

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I will try to help with your question.

There are a few different things you can do to troubleshoot problems with Google maps working correctly in our plugins. For more detailed information, see this knowledgebase article: https://theeventscalendar.com/knowledgebase/troubleshooting-google-maps/.

Before having to enable the “use lat and long” checkbox on each event, you can try repairing the venue data. Navigate to Events > Settings > General, and in the “Map Settings” there may be a setting named “Fix geolocation data”. Click the button that says “Fix Venues Data.”

I believe this only shows up if there is an issue detected.

Can you let me know if you were able to see and click this button, and if so, did that seem to fix your problem?

Thanks,
Sky

[Sky]

Hi there,

Thanks for reaching out. I will try to help with this issue.

I tried this out, and was seeing the same results. I then changed wp_dequeue_style to wp_deregister_style in your code snippet, and it seems to be working.

Give that a shot and let me know if that works for you!

Thanks,
Sky

[Sky]

Hi Maegan,

Thanks for reaching out. I’d be happy to help you with this question.

It is possible to add a sold out message, but it would require some customization on your part. I will try to get you pointed in the right direction.

To add a message, we are going to create a custom template. Basically this involves copying a template over from one of our plugins to your child theme in a “tribe-events” folder. The template will then be used instead of the default plugin template. For more information on this process, please see our Themer’s Guide.

Which template you modify will depend on which ecommerce plugin are you using.

For WooCommerce, you would copy event-tickets-plus/src/views/wootickets/tickets.php to [your-theme]/tribe-events/wootickets/tickets.php.

For Easy Digital Downloads, you would copy event-tickets-plus/src/views/eddtickets/tickets.php to [your-theme]/tribe-events/eddtickets/tickets.php.

In either of these templates, there is a conditional that checks to see if there are tickets available at the very end of the template:

if ( $is_there_any_product_to_sell ) {
// does stuff here
} else {
// does other stuff here
// Add you custom markup here
}


You can just add your custom message markup within the “else” portion of that logic.

Hope that helps! Please let me know if you have additional questions about this.

Thanks,
Sky

[Sky]

Hi Robert,

Thanks for reaching out! I’d be happy to help with your questions.

Please note that we are limited in the amount of support we can provide for customizations such as this here in the forums. That being said, I will try to get you pointed in the right direction.

Attendee information is stored in one of several custom post types, depending on the type of ticket they are connected to.

1) RSVP attendees are stored as a tribe_rsvp_attendees post type.
2) Attendees for tickets purchased with WooCommerce are stored as tribe_wooticket.
3) Attendees for tickets purchased with Easy Digital Downloads are stored as tribe_eddticket.

To generate an array of attendee data, you can use the tribe_tickets_get_attendees function. You can pass in an event id, a product id, or an order id, depending on where and how you are using it.

Hope that helps! Please let me know if you have any additional questions about this.

Thanks,
Sky

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