Attendees list not appearing

[the herren project]

We’re having the exact same issue.

It shows that 4 people have RSVP’d but there is no attendee information listed on the backend.

All of our other events seem to be working just fine.

Were you able to resolve this issue?

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/event-attendees-list-still-not-appearing/

[Sky]

Hi there,

Thanks for reaching out. I’m sorry to hear that you are having issues with the attendees showing. I will try to help you get this sorted.

There is currently a known issue with attendees showing properly due to some recent updates. However, reading through the thread you linked to, it looks like they may actually be experiencing a different bug.

If you create a new test RSVP and sign up for it and mark yourself as “going” does it show up in the attendees list?

Can you try adding the following PHP snippet to your theme/child-theme’s functions.php file, and let me know if the attendees show afterwards?


add_filter( 'tribe_tickets_attendees_admin_expire', 'custom_tickets_attendees_expire' );
add_filter( 'tribe_tickets_attendees_expire', 'custom_tickets_attendees_expire' );
function custom_tickets_attendees_expire () {
return 0;
}


Let me know how that goes.

Thanks,
Sky

[the herren project]

Hi Sky,
That worked!!!!

Thank you so much!

[Sky]

Hi again,

Awesome! So glad that solved your problem.

It looks like this issue may have been solved in a recent update. If you update all of our plugins to the latest versions, you may not need this snippet anymore.

Thanks, and please let us know if you have any questions or issues in the future.
Sky

[Author]

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