[Patricia]

This reply is private.

[Patricia]

Hi Zsolt,

You are welcome 🙂 If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

Cheers,

Patricia

[Patricia]

Hey Zsolt,

Thank you for reaching out to us!

Did you read the following article? It explains how to alter titles on calendar views:

https://theeventscalendar.com/knowledgebase/altering-or-removing-titles-on-calendar-views/

I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hi there,

I’m sorry, I just realized that you mentioned that the social media sharing buttons were added manually!

Avada is compatible with Modern Tribe plugins. They also have a handy article on their site that explains how to use Events Calendar with Avada!

Let me know if you have any other questions in the meantime and I’ll be happy to assist!

Cheers,

Patricia

[Patricia]

Hi there,

Thank you for reaching out to us!

I just accessed your Single Event Page and it looks like you already solved the problem: the related events and social media sharing buttons are in place (screenshot here).

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hi There,

Thank you for reaching out to us!

Yes, it is possible to achieve what you want during event creation with The Events Calendar. You can add the Eventbrite URL by following the instructions provided here:

Creating Events

It is also possible to set a URL redirect from your Single Event Page to Eventbrite by using a redirect plugin or rewrite rules in your server.

Eventbrite Tickets allows you to sell tickets for your events: when your visitors decide to buy a ticket, they are automatically redirected to Eventbrite to complete the purchase.

You’ll find more information about Eventbrite tickets in the following link:

New User Primer: Eventbrite Tickets

If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

Cheers,

Patricia

[Patricia]

Hi there,

I’d like to apologize for the delay in response. It’s been really busy in the forums lately, and we’re doing our best to adhere to our Scope of Support / Terms for you and everyone else.

Answering your question, it is possible to remove this header with the following snippet:

if ( function_exists( 'tribe' ) ) {
remove_action( 'wp_head', array( tribe( 'tec.rest-v1.headers' ), 'add_header' ) );
}

Please give it a try and let me know if it works as expected.

Thanks!

Patricia

[Patricia]

Hi Ann,

You can add the following snippet to your theme’s functions.php file to disable The Events Calendar REST API. Please note that trying to import events from a site with the REST API disabled into another site running The Events Calendar via Event Aggregator will cause this import setup/scheme to no longer function, since Event Aggregator uses the REST API to pull events from one TEC site into another TEC site.

// advertise to the world that the REST API is disabled
add_filter( 'tribe_events_rest_api_enabled', '__return_false' );
// actually disable REST API functionality
add_action( 'init', function () {
remove_action( 'rest_api_init', array( tribe( 'tec.rest-v1.main' ), 'register_endpoints' ) );
}, 5 );

I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hi Charlotte,

Unfortunately, that’s correct: Facebook updated their API again since the last time we talked and right now it is restricting access to all event data. Our development team is actively working to restore the features that were directly affected by this change and you can check the progress on this page:

https://theeventscalendar.com/event-aggregator-status/

You will find more information about this subject in the following link:

https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy/

Based on our user’s feedback, right now you can only import events that you indicated interest on Facebook.

If you have any other questions in the meantime please feel free to let me know and I’d be happy to help as best I can!

Best Regards,

Patricia

[Patricia]

Hi Chery,

Thanks for sending us more information about your problem.

I ran a new test in my local WordPress install but still can’t reproduce the pattern you described: when I use the following shortcode:

[tribe_events_list category=”shortcode” limit=”5″]

with weekly recurring events under the “shortcode” category, all of them are correctly listed (screenshot here).

To get started, please make sure that all of your plugins are up to date. If the issue persists after the upgrade, I would recommend you to open up your browser’s console and verify if there are any relevant javaScript errors in there.

If you find an error, please run a Conflicts Test. You can start the test by temporarily changing your theme to another one like Twenty Seventeen and let us know if the problem is solved after that (don’t forget to backup your database before changing anything).

Let me know your test results! If you have any other questions in the meantime please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hi Michael,

I’m sorry to hear that, but totally understand!

To proceed with your request, please send us an email at support (at) theeventscalendar (dot) com . Our license experts will be more than happy to help and process the refund for you.

If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hi Jerrad,

You are welcome 🙂 I’m glad to hear that everything is working as expected now! If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

Cheers,

Patricia

[Patricia]

Hi Mart,

You are welcome 🙂 I’m glad to hear that everything is working as expected now! If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

Cheers,

Patricia

[Patricia]

Hi Ann,

Thank you for reaching out to us!

This URL (wp-json/tribe/events/v1/events) is used by The Events Calendar REST API to provide the raw data about an event (without all the presentation stuff surrounding it): it looks like someone on your team is/was trying to return events with a specific tag via REST API.

I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Patricia]

Hey Michael,

Thank you for reaching out to us!

Sometimes new licenses or license renewals take longer than expected to register with our servers. Therefore, my guess is that your license should work by now.

Please give it another try now and let me know how it goes. If the issues persists I’ll be happy to help you with the next steps!

Regarding Facebook imports: a number of new restrictions were applied to Facebook’s Events API, which is the specific protocol Event Aggregator uses in order to import events, organizers and venues. Our development team is actively working to restore the features that were directly affected by this change and you can check the progress on this page:

https://theeventscalendar.com/event-aggregator-status/

You will find more information about this subject in the following link:

https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy/

I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

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