Page does not show ticket

[Mart]

This page is supposed to show the available tickets but it doesn’t: https://interpromusa.com/event/iso-iec-20000-auditor-online-in-person/

Other events like this one looks fine: https://interpromusa.com/event/brmp-foundation-course-online-in-person/

What do I need to do to fix this?

Thank you,
Mart

[Patricia]

Hey Mart,

Thank you for reaching out to us!

I just accessed your site and the tickets are available in both pages so I believe you already figured this out.

For future reference: for each event you create you can choose when the tickets are available for sale and also when they should no longer be available for customers to buy. If you don’t set a start/end date for sales, all of your tickets will be available to buy from the day you created them until the event ends. You can check our Knowledge Base for further information on this.

I hope this helps! If you have any other questions at all please feel free to let me know and I’d be happy to help as best I can!

Cheers,

Patricia

[Mart]

Many thanks for the follow up, Patricia.

Indeed, when I looked again this morning, the ticket did show. To my relief…

I appreciate your help and additional information. Please consider this case closed.

[Patricia]

Hi Mart,

You are welcome 🙂 I’m glad to hear that everything is working as expected now! If you need an assistance again or have other concerns, please feel free to open up a new thread, we’ll be more than happy to help you!

Cheers,

Patricia

[Author]

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