[Nico]

Hi there,

Thanks for confirming, this is how I see it with WordPress TweentyFifteen default theme: https://cloudup.com/czp1J_MmCY6 (I’ve set the number of events to show per page = 2, to generate the pagination). The template for this view is the same used for the list view: ‘wp-content/plugins/the-events-caledar/src/views/list/content.php’.

It would be great if you could share your system information with me so I can check if everything looks right on that end.

Please let me know about it,
Best,
Nico

[Nico]

Hey Melinda,

Sorry to hear you are still having issue with the attendees report 🙁

Is this happening with events created before you update the plugins? Have you tried with a newly created event?

When you say you are getting a blank page when you click attendees, you refer to an empty report (like this one: https://cloudup.com/cOyMl3ZmgVf) or to a completely blank screen? Either case can you please look for the server error logs? Do you see any errors related with The Events Calendar?

Also, it would be great if you could send me your updated system information so I can see which versions of the plugins you are running now. You can share it in a private reply.

Sorry for the inconvenience this might be causing until fixed,
Thanks,
Nico

[Nico]

This reply is private.

[Nico]

Hey @fxidesigns,

Sorry for the delay in my reply and thanks for following up with the system information and details.

I’ve reviewed the past thread you mention and also the information you sent from your last import. I also was able to reproduce the error in the time conversion with the particular event you mention (testing with ‘UTC’, ‘UTC-5’ and ‘New York’ timezones). I’ve did another test with an event export from Google Calendar, but in this case it only failed when using ‘UTC-5’ and succeeded to convert the time using the city named timezone ‘New York’. We are facing a bug here, because the plugin should convert the time using UTC offset timezones and also city named timezones.

Can you please indicate the timezone setting in your calendar? Also does it make any difference if you change the calendar timezone mode (WP-Admin > Events > Settings > General > Timezone mode)?

The weird thing it’s only failing for that event you mention, but seems to work well on other events from the feed. Can you check that they have the same timezone settings in the source calendar?

Please let me know about it, I’ll be on top of this!
Best,
Nico

[Nico]

@rhccmarcom,

Thanks for following up! Sorry to ask if obvious, but have you tried this with default theme and no other plugins active (as outlined in our Testing for conflicts guide) and you are still not seeing the pagination links?

Please let me know about it,
Best,
Nico

[Nico]

This reply is private.

[Nico]

This reply is private.

[Nico]

Hey @bkozlowski,

Thanks for reaching out on this! I find your feedback legit and I’ll make sure to log this a ticket for this to get fixed. I don’t think it will make to next release as it’s already closed to new tickets. If you are needing this I can craft a JavaScript snippet to make the validation.

Please let me know about it,
Best,
Nico

[Nico]

Hi there Dr. A,

Thanks for reaching out on this, I can help you with it!

You can change that wording by using the snippet here: Change the wording of any bit of text or string. The ‘custom text’ array should be the following:


$custom_text = array(
'Find out more' => 'Register here',
);


Please let me know if that does the trick for you,
Best,
Nico

[Nico]

Howdy Rey,

Welcome to our support forums and thanks for reaching out to us! Thanks as well for taking the time to record the screencast 🙂

You did the right thing by grouping all these issues in just one thread, as they all seem to be related with some JavaScript conflict. Can you please check if there are any JavaScript error/notices in the browser console (check this out if you are not sure how to do this)?

Also, I’m aware you mention you have re-installed both The Events Calendar core and PRO several time, Can you try to re-download and re-install the plugins (core and pro)? If this doesn’t work, can you please check if this happens with just core or with core + PRO?

Sorry for the hassle this might cause, hope we can make it right soon!
Best,
Nico

[Nico]

Hey Birgit,

Glad to help you on this as well 🙂

To move the navigation links you’ll need to create a override of the single event template. The steps to do so are described in our themer’s guide, and the template is located at wp-content/plugins/the-events-calendar/src/views/single-event.php. Once you have the copy of the template in place, you’ll need to cut the following code block:




>

• « %title%' ) ?>
• »' ) ?>




and paste it just above this line (33):


', '

' ); ?>


That should make the trick, please let me know if you need further assistance on this,
Best,
Nico

[Nico]

Hey Birgit,

Thanks for reaching out! Could you take a look into what Mathew suggested?

Please let me know if you could work it out,
Best,
Nico

PS: Mathew thanks a lot for jumping in here 🙂

[Nico]

Hi there @rhccmarcom,

Thanks for reaching out on this, I’ll help you getting it right!

I’ve tried to reproduce this locally but I correctly see the pagination links (pre/next) as expected. Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Please let me know about it,
Best,
Nico

[Nico]

Hi Jonathan,

Thanks for your interest in our products and for reaching out as well!

Unfortunately we still have not make any progress on this, as it’s something not critical for most of our users. I guess a basic use of the plugin (with just list and day views) might be fully accessible (or some template overrides might fix the issues if any). I’m aware month and week view present some more complex challenges and making them accessible can be a difficult task.

I guess the best way to check if this will work for you is to download The Events Calendar core version, install it in a clean site and run some tests (automated / manual) to see how much tweak it will need to fit the project accessibility standards.

Please let me know if there’s anything else I can do for you,
Best,
Nico

[Nico]

Hi James,

Glad to hear we are on track to solve this! Generally map issues come from a script conflict (both our plugin and the theme include it) but this doesn’t seem to be the case, at least there are no JS errors in the console that validate this. And also is strange that events map view is working as expected.

Can you reach out to the theme author on this?

Please let me know about it,
Best,
Nico

[Author]

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