Google Maps Snippet Not Showing

[James]

Hi!

I am having a bit of trouble getting the map snippet to appear showing the location of my events. The map view from the filter bar is working fine, it is only in the particular events where it will not show (as in screenshot below).

View post on imgur.com

Any guidance you can give is much appreciated.

Thanks,
James

[Nico]

Hi there James,

Thanks for reaching out and sorry to hear about this issue! I’ll help you getting this right…

The map view from the filter bar is working fine

Not sure what you are referring to here… Can you send a screenshot of this?

Also can you send me the site’s URL so I can see this in your site? It’s probable this is due to a JavaScript conflict. To be sure can you please follow the steps described in our Testing for conflicts guide?

Please let me know about it,
Best,
Nico

[James]

This reply is private.

[Nico]

Hi James,

Glad to hear we are on track to solve this! Generally map issues come from a script conflict (both our plugin and the theme include it) but this doesn’t seem to be the case, at least there are no JS errors in the console that validate this. And also is strange that events map view is working as expected.

Can you reach out to the theme author on this?

Please let me know about it,
Best,
Nico

[Support Droid]

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