[Nico]

Craig,

Thanks for following up and for clarifying!

At the time we do not have a CSV exporter for events. There are a couple of related feature requests on The Events Calendar user voice page, feel free ti jump in and add your vote / comments.

If you have some programming skills you might be able to craft a snippet to pull events and output the data in csv format. If you decide to do I can point you in the right direct, but creating the snippet for you would certainly be out of the support scope.

Please let me know about it,
Best,
Nico

[Nico]

Hi folks,

@ Tyronne, this issue is related to the MultiSite WordPress setup. If you are not sure if your issue is the same please open up a new thread for this.

@ Joe, I see the target for this is next maintenance release, so hopefully it will be ready in a couple of weeks. Thanks for the patience on this!

I’ll give you a heads up when it’s ready,
Best,
Nico

[Nico]

Hey Sergio,

Thanks for getting in touch and sorry to hear about this issue you are having with the map for venues.

I’ve gone over the past thread in which Cliff was helping you out. Can you confirm this is also an issue with default TweentyFifteen (or TweentySixteen) theme? If so, is this also an issue with all other plugins de-activated? Does this happens for all events and venues in the site or just to some of them?

Also, your site seems to be affected by this issue: https://theeventscalendar.com/support/forums/topic/spacing-issues-version-4-0-6/ – Don’t think it’s related with the map issue…

Please let me know about it,
Best,
Nico

[Nico]

Hi Samuel,

Thanks for reaching out to us! I’ll help you on this…

Try adding the following snippet to your theme’s functions.php file:


add_action('wp_print_styles', 'dequeue_tickets_style', 20);

function dequeue_tickets_style ( ) {
wp_dequeue_style( 'event-tickets-rsvp' );
wp_dequeue_style( 'TribeEventsWooTickets' );
}


That should do the trick, let me know about it,
Best,
Nico

[Nico]

Hi Christian,

Thanks for reaching out to us on this!

I’ve checked your site and it seems to be working fine for me. Maybe you could sort this out?

If you are you still not seeing it? Can you try in a private/incognito browser tab? If still not working please tell me which browser/version/os you are using…

Cheers,
Nico

[Nico]

Hey Chris,

Thanks for reaching out on this! I guess it’s very likely your organization get’s approved for the non-profit program. Just go ahead and apply for the program, every case is reviewed and responded by a person in the team every week.

Please let me know if there’s anything else I can do for you on this,
Best,
Nico

[Nico]

Hi Kelly,

Thanks for getting in touch and for your interest in our products 🙂

Hopefully this is a feature of Event Tickets Plus! Give this article a read: Tickets: Managing your orders and attendees, it should clarify a bit on the attendees management process.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hey there Adam,

Thanks for reaching out to us and sorry to hear about the issue you are experiencing! I’ll help you getting this right…

From what you describe the issues seem to be a bit random. Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Please let me know about your findings,
Best,
Nico

[Nico]

Hi there @meridianrvresort,

Thanks for reaching out to us and sorry to hear about this issue. The support we provide is a bit limited if you could narrow down indeed to a theme issue, and in this scenarios we recommend customer to contact theme author so they can review the issue.

recurrence rules are not available in ECP

Can you please elaborate a bit more on this? You mean the options are not available in the backend? Or the information not showing in the front end? if possible send me a link to the front-end of the site where I can see this happening

Please let me know about it,
Best,
Nico

[Nico]

Hi there Jessie,

Thanks for reaching out and also for taking the time to trouble shoot this 🙂

If the tickets form shows when default theme is activated, we can narrow down this issue to the theme. In this cases we are not able to help much and we recommend reaching out to the themes author to review this.

Can you share the site URL and point me to an event where I should see the tickets form?

Best,
Nico

[Nico]

Hi Lindsay,

Thanks for reaching out to us! I’ll help you on this…

The best way to achieve what you are looking for is to create a new discounted ticket type, with a stock level of 5. And then to add the download link in the ticket email, you’ll need to create a conditional based on the ticket name. Do you think this might work for you? If that’s the case I can create a basic snippet for you to use.

Please let me know about it,
Best,
Nico

[Nico]

Thanks for confirming! I’ll give you a heads up on this when ready…

[Nico]

Hey Adam,

Thanks for the heads up and glad you could sort this out!

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hey Dan,

Thanks for reaching out to us on this! I’ll help you out…

First of all, Can you please follow-up with the site URL? Also, was this working in the past? Could you double check this on a device other than yours? Whatis the iOS version?

Does it show correctly but the picture are blank? Is this correct?

Please let me know about it,
Best,
Nico

[Nico]

Hi Tom,

Thanks for your interest in our plugins 🙂

I’m looking to create a website where users are able to login, and add events only to venues they own. An administrator has to be able to assign venues to these users.

This is not a feature of Community Events. Since all templates can be overwritten (more details on the themer’s guide), you can modify the submission form to limit the venue list per user. Maybe you just can add a custom field to each user indicating which venue ID’s are enabled for him, or something similar using Post 2 Post plugin or something similar. I don’t think it’s big lift…

Please let me know if this answers your question,
Cheers,
Nico

[Author]

Posts