Offer incentives to first 5 people…

[Robert]

Is it possible to structure the event’s system so that if I have 10 tickets, the first 5 people who purchase receive a download via email automatically, then after those 5 it goes to normal ticketing structure? The first 5 would probably also have a different pricing structure for the tickets as well.

[Nico]

Hi Lindsay,

Thanks for reaching out to us! I’ll help you on this…

The best way to achieve what you are looking for is to create a new discounted ticket type, with a stock level of 5. And then to add the download link in the ticket email, you’ll need to create a conditional based on the ticket name. Do you think this might work for you? If that’s the case I can create a basic snippet for you to use.

Please let me know about it,
Best,
Nico

[Robert]

HI there.

So is there a way that this would work automatically, so that if after the first 5 tickets are used it automatically will enable the other 5 tickets?

The idea is 5 early bird tickets at a special price + incentive (download) and then once those go the other 5 regular tickets become available. Hopefully all automatically.

Can the emails for a ticket type be unique or is the receipt email the same for any ticket type? The reason I ask is because if after the 5 tickets sell, I’d have to quickly go into the receipt email and remove the download link…

Where would this “snippet” go? I am not that familiar with how to operate this software yet.

[Nico]

Hi Lindsay,

Thanks for following up on this!

So is there a way that this would work automatically, so that if after the first 5 tickets are used it automatically will enable the other 5 tickets?

No, but I guess your customer would want to buy the early bird tickets first anyway. You can assign star and end dates to tickets, but this behaviour of enabling one ticket type after the other is out of stock is not possible out of the box.

Can the emails for a ticket type be unique or is the receipt email the same for any ticket type? The reason I ask is because if after the 5 tickets sell, I’d have to quickly go into the receipt email and remove the download link… Where would this “snippet” go? I am not that familiar with how to operate this software yet.

The email is the same for all tickets. The snippet could include the link or not based on ticket type. This kind of snippet are placed in the functions.php file of the site’s theme. If you are not versed in how WordPress works (or programming in general) the snippet idea might not be the best for this case.

Please let me know about it,
Have a great weekend,
Nico

[Robert]

Ok so I can have early bird tickets show first for a determined period of time, then after that date is up, have the regular tickets show automatically, correct?

Regarding the snippet, that should solve my problem with the download link only going out to early bird ticket holders, correct?

Please shoot over the snippet I am versed in advanced wordpress functions, thanks!

[Robert]

Update on this?

[Nico]

Hey Lindsay,

Sorry for the delay on this, we do not monitor the forums on weekends so usually Mondays are very busy!

Ok so I can have early bird tickets show first for a determined period of time, then after that date is up, have the regular tickets show automatically, correct?

Yes, take a look at this screenshot showing how to setup Tickets start/end dates: https://cloudup.com/ch7rApRQRWl

Regarding the snippet, that should solve my problem with the download link only going out to early bird ticket holders, correct?

I was thinking, is the same download link you want to provide to all early bird ticket purchasers? Do you think including ‘Early Bird’ in the ticket name might be a good way of identifying these tickets?

Please let me know about it and I’ll give the snippets code a try,
Best,
Nico

[Robert]

Yes the download is specifically for those who purchase the early bird tickets. I want to modify the email they receive to contain the download link but then after that ticket type expires not have to edit it again to remove it.

[Robert]

Can you please provide an update on this? I’ve asked if you could supply the snippet several times…

[Nico]

Hey Lindsay,

Sorry for the delay in my reply, most of the folks in the support team (including me) was out last week and part of this one as well.

So the snippet will be the following:


add_action( 'tribe_tickets_ticket_email_ticket_bottom', 'tribe_extend_ticket_info' );

function tribe_extend_ticket_info ( $ticket ) {

if ( isset( $ticket ) && strrpos ( $ticket['ticket_name'], 'early' ) !== false ) {
echo '<p>Download link</p>';
}

}


Put that code in your theme’s functions.php file and it will add the download link to tickets containing the word ‘early’ in the ticket name. If this method doesn’t work for you just go ahead and remove the conditional. It should look like this: https://cloudup.com/cRqNSe1Ywxb.

Please let me know if this solves the issue,
Best,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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