Events Tickets Plus tickets do not show up on events page

[Denise]

Everythimg was fine until I switched from Woocommerce tickets to Events Tickets Plus.

There isn’t even an option to purchase the tickets on the page. None of the date/time info shows up.

I can’t even purchase it.

I did the suggested troubleshooter below. My theme looks like it’s the problem. Not sure how to remedy the situation.

[Nico]

Hi there Jessie,

Thanks for reaching out and also for taking the time to trouble shoot this 🙂

If the tickets form shows when default theme is activated, we can narrow down this issue to the theme. In this cases we are not able to help much and we recommend reaching out to the themes author to review this.

Can you share the site URL and point me to an event where I should see the tickets form?

Best,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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