[Nico]

Sofia,

Thanks so much for the clarification! I can now clearly see this…

Searching our backlog I see there’s a pretty similar bug with Sticky events order already log. Hopefully there’s a fix for this ready, and it will be released next week as part of maintenance release 4.1.2.

I’ll set this thread status to Pending Fix, so you can test if the update fixes this for you and let me know.

Best,
Nico

[Nico]

Hi Joe,

Thanks for reaching out to us! I can help you here…

I guess this depends on how you are getting this featured event. Can you describe how is the event getting there? If there’s a URL to see this in action better!

Please let me know about it,
Best,
Nico

[Nico]

Hi there Dan,

Thanks for reaching out and for your interest in our products 🙂

If I create an event and set it up in WordPress and have have the Eventbrite tickets add-on will it automatically update eventbrite. If I then change and update an event in Wordress later will it update automatically?

Yes, this is correct!

Do I need The Events Calendar Pro to use the Eventbrite Tickets addon or can I use the regular version?

No, you don’t need Events Calendar PRO to use EventBrite tickets, you can use it with The Events Calendar core/free version.

Is there a way to also update Facebook events from WordPress without having to enter anything in Facebook directly?

Unfortunately not, our Facebook add-on only imports events from Facebook, but there’s no sync back from the WordPress site to Facebook.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hi John,

Thanks for following up!

We currently don’t have PDF tickets anymore. Sorry I didn’t mention this earlier, you can read more on this here: https://theeventscalendar.com/support/forums/topic/ticket-email-pdf/ – Brian explains it more deeply. As he states in the related thread unfortunately there’s no easy way of adding this back.

Please let me know if there’s anything else I can do for you here,
Best,
Nico

[Nico]

That’s great Mari, I’ll leave this thread open so if you get to a solution you’ll be able to post it in here.

Best,
Nico

[Nico]

Hey Gosia,

Thanks for clarifying I guess we are on the same page. The solution I’m think of is to generate a new button that instead of ‘Adding event to Calendar’ let’s you ‘add all the series’ to the calendar. I guess I’ll be able to send something tomorrow.

Thanks for the patience while I work on this 🙂

Best,
Nico

[Nico]

Hi there @guildfordinst,

Thanks for reaching out to us on this! I can help you here… Sorry for the delay in our reply, you thread got somehow out of our radar until now.

Taking a look at the code I’m not sure about your punctual question. I mean it seems to be an html mark-up issue (or CSS) for me. Can you send over the link to a single event with banner image so I can see this in the site?

Also please note that we generally do not support theme specific issues or styling requests, but I’ll try to do my best to help you here…

Please let me know about it,

Best,
Nico

[Nico]

This reply is private.

[Nico]

Howdy bethschillaci,

Welcome to our support forums and thanks for reaching out to us. Thanks for the detailed report and for sending your site URL.

Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Please let me know about the result that should helps narrow down the issue,
Best,
Nico

PS: it would be great if you could share your system information with me so I can check if everything looks right on that end.

[Nico]

Hey Paul,

Thanks for reaching out! I can help you here…

First of all you should create the relevant Event Categories (Concert Season, Festival, Outreach, etc), and assign the correct one to each event. Once that’s done you can create a link to each one of them: site.com/events/category/festival. Regarding the landing page for each category, you can create a template override of the default event template (or page template you are using) and add a conditional to show some content depending on the current category. Take a look at the themer’s guide for more details on this.

Best,
Nico

[Nico]

Hi Kelly,

Thanks for adding your report! I’m working with George on this trying to identify the cause of the issue.

Did you notice this after the 4.1.1 update? Can you please try to downgrade EventBrite Ticket to version 4.1 and re-test? If you get the same result can you try to downgrade TEC as well?

Thanks,
Nico

[Nico]

Hey Bouchair,

Thanks for following up!

By recurring event we refer to an event that takes place in different dates. It might be every day, every week, etc or it can repeat on different random days. This feature is often used for courses and classes, so I guess you’ll be covered.

Best,
Nico

[Nico]

Hey Nathan,

Thanks for following up! It does sounds like a bug, I would like to check on this to see if I’m able to reproduce it on my side as well.

Can you send over a screenshot of the event configuration? I mean when the event doesn’t show up…

Thanks,
Nico

[Nico]

This reply is private.

[Nico]

Hey Mike,

Barry crafted this snippet to update the recurrence meta:

https://gist.github.com/niconerd/695104169a1cdb6f62c5ee2a3635dba7

Some notes on it:

• It’s just an outline! You might need to tweak it.
• With lots of events it would take a long time to complete. Breaking it up so it does things in stages may be preferable.
• It doesn’t remove some of the old, no longer required entries, but that shouldn’t present any problems in practice.

Hope this helps you out,
Best,
Nico

[Author]

Posts