[Nico]

Thanks for the follow-up Marcel! Glad to hear you could update the plugins manually for now 🙂

As stated before my guess is this issue relates with some server configuration possibly. Do you have a local or development site in a different server you can run a witness test?

Maybe reach out to your server admin and ask about this? Inspecting the server error log might be a good idea as well.

Please let me know about it,
Have a great weekend,
Nico

[Nico]

Thanks for the heads-up Joe!

Looks like Better Author Metabox plugin addresses this issue. I must admit I thought the list would include all site users but as you say it doesn’t!

Please give the plugin a try and let me know if it works for you,
Best,
Nico

[Nico]

Hi there,

Thanks for reaching out and sorry to hear about this issue 🙁

I’ve tried to reproduce it on my local install but it’s saving / showing the featured image for events (with 4.2). Can you please try the following steps to diagnose the issue?

• If you select an existing picture instead of trying to upload a new one does it fail the same?
• Make sure the file has no special characters. You can even try to rename it to a super simple lowercase name.
• If you try to upload the same image for a different post type does it save?

If the above doesn’t yield any results, can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Please let me know about it,
Best,
Nico

[Nico]

Hi there,

Thanks for reaching out and for your interest in our plugins 🙂

What you are showing looks pretty much like our calendar widget. You can include it via shortcode inside a page to have a similar flow. Depending on the final result you might need to add some fields to the widget view to fully emulate your example but seems doable with a relatively small amount of custom dev.

Please note that the mini calendar widget is a part of Events Calendar PRO, also while we don’t have a trial period, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know if this answers your question,
Have a great weekend,
Nico

[Nico]

Hey Matt,

Thanks for your interest in our products !

We do have a Nonprofit Partnership program that allows approved organizations to use Events Calendar PRO for free, as well as providing discounts on our other plugins. You can read our Nonprofit Program Knowledgebase article to get all the details. On that page you’ll find a link to our application form with further instructions.

Thanks and we look forward to hearing from you!

Have a great weekend,
Nico

[Nico]

Hey Matt,

Thanks for your interest in our products !

We do have a Nonprofit Partnership program that allows approved organizations to use Events Calendar PRO for free, as well as providing discounts on our other plugins. You can read our Nonprofit Program Knowledgebase article to get all the details. On that page you’ll find a link to our application form with further instructions.

Thanks and we look forward to hearing from you!

Have a great weekend,
Nico

[Nico]

Howdy Sandy,

Welcome to our support forums and thanks for reaching out to us.

Sure it’s possible, just go into the license keys page in your account (https://theeventscalendar.com/license-keys/). Above the license itself you should see a link Upgrade to: Business, just click on it and complete the checkout process.

Please let me know if you can upgrade successfully,
Have a great weekend,
Nico

[Nico]

Thanks for the heads-up Patricia!

I would reach out to the theme authors on it and ask if they are aware of this. Maybe they are changing the translation string for some reason, this happens in some themes.

Please let me know if there’s anything else I can help you with,
Have a great weekend,
Nico

[Nico]

Thanks for following up Dave and sorry to hear about the conflict 🙁

In this cases I suggest reaching out to theme authors to ask if they are aware of this conflict and if they have any ideas of what might be causing this. If you are down to explore for yourself then the place to start is the theme functions.php file. You should look for functions filtering pre_get_posts or other query related actions.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hola, como están?

Gracias por ponerse en contacto con nosotros! Me tome la libertad de responderles en español pero si quieren seguir la converasión en ingles me avisan.

La ‘attendee meta’ no es de hecho enviada por mail junto con los tickets. Esta información se guarda en la tabla wp_postmeta, el el identificador (meta_key) es _tribe_tickets_meta. Si van a desarollar alguna custimzacion tal vez sea buena idea investigar el código en las clases primero (event-tickets-plus/src/Tribe/Meta/).

Espero haber sido de ayuda, si hay algo mas en lo que pueda ayudarlos me avisan,

Saludos,
Nico

[Nico]

Hi Jack,

Thanks for reaching out to us! Unfortunately we are not able to provide support in the pre-sales forum 🙁

We are happy to assist our premium users with support issues via our premium forums, please log into the account that has been created when the purchase was made. If you have not purchased one of our premium plugins, you can post in our open source forum. We review that forum weekly, mainly for bug reports.

I’ll go ahead and close out this thread, but please do post in the appropriate forum and we will be happy to assist you.

Best,
Nico

[Nico]

Howdy Christine,

Welcome to our support forums and thanks for reaching out to us. I’ll help you here!

When I search the events, it seems like I only can make the search on a specific day. Is it possible to remove this? The events are more important than the dates for our users, therefore they should be able to see all events, that matches their filtered priorities, as a list of events, they can choose from.

If you are trying to remove the date field from events bar (https://cloudup.com/cFWctj76UsP), then just paste this snippet in your theme’s (or child theme’s) functions.php file:

/* Remove date field from events bar */
add_filter( 'tribe-events-bar-filters', 'remove_search_from_bar', 1000, 1 );

function remove_search_from_bar( $filters ) {
if ( isset( $filters['tribe-bar-search'] ) ) {
unset( $filters['tribe-bar-search'] );
}

return $filters;
}

If you are interested in other events bar customizations take a look to this article → https://theeventscalendar.com/knowledgebase/understanding-the-tribe-events-bar/

I have changed the labels of the filters into Danish. It looks good in the filter bar, but when I enter an event, some words are still in English. (See screenshot). Can I change this?

Maybe this words are not translated to Danish? You can check that in our language pages for The Events Calendar core and FilterBar.

Please let me know about it,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Thanks for the follow-up Robert!

I guess there’s nothing to worry about it sounds like a glitch caused by a class that was renamed. If this errors shows up again the way to go would be to re-install the plugins manually, but if it doesn’t show up then you should be safe about it!

Please let me know if there’s anything else I can do for you,
Best,
Nico

[Nico]

This reply is private.

[Author]

Posts