Can't save Featured Image after upgrade

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  • #1128668

    We just upgraded to the 4.2 version, and now we can’t save a Featured Picture for any event. We go through the process to Add the featured image and upload it to library, but when we save, nothing happens.
    This does not happen with non-Events Calendar posts – the problem is specific to this plugin, and happened after the upgrade.

    #1128715
    Nico
    Member

    Hi there,

    Thanks for reaching out and sorry to hear about this issue 🙁

    I’ve tried to reproduce it on my local install but it’s saving / showing the featured image for events (with 4.2). Can you please try the following steps to diagnose the issue?

    • If you select an existing picture instead of trying to upload a new one does it fail the same?
    • Make sure the file has no special characters. You can even try to rename it to a super simple lowercase name.
    • If you try to upload the same image for a different post type does it save?

    If the above doesn’t yield any results, can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    Please let me know about it,
    Best,
    Nico

    #1134840
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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