[Nico]

Thanks for the update Karine 🙂

As Geoff states in his reply Event Tickets Plus is not fully compatible with WPML. We are working closely with the WPML compatibility team to address this, but unfortunately it’s a pretty slow process 🙁

I can make some test in my local install to see if the’res a viable way to make them work at least. Anyway please note that we won’t be able to support any issues as both plugins are not compatible at the time.

If you think this is a show-stopper for you and would like to request a refund, that’s totally fine!

Please let me know about it,
Best,
Nico

[Nico]

You are welcome Derek 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Thanks for following up Marcel, and sorry to hear this is still an issue 🙁

From the system information I see that you have upgraded the plugin a couple of times (first installed version is 3.8.1). Was this working well and out of a sudden it doesn’t work anymore? Do you have a site in another server (local maybe) where you can test this? Can you please send over a screenshot of the error?

I just temporarily configured your license key in my local site and it validates as expected (I disconnect it afterwards), so not sure about this issue. My guess is there’s an issue with the servers communication more that an issue with the license itself.

Anyway for now you can perform a manual update of the plugins until we reach to the bottom of the issue!

Thanks,
Nico

[Nico]

Thanks for following up Friedrich with the screenshots!

I think there’s an issue with the format of the file you are trying to import. The fields should be separated by a , (comma) and not by ; (semicolon). Can you try to fix this in the file and re-try?

If this doesn't work, please send over the file you are trying to import (if you don't want it to be publicly visible mark your answer as private).

Best,
Nico

[Nico]

Hey Craig,

Sorry for the delay on this! Try pasting the snippet below in your theme (or child theme) functions.php file:


/* Tribe force next month pagination */
function tribe_hijack_next_month_link() {

// hijack date
$hijack_date = '9/1/2016';

$html = '';
$url = tribe_get_next_month_link();
$text = tribe_get_next_month_text();

$date = Tribe__Events__Main::instance()->nextMonth( tribe_get_month_view_date() );

if ( $date <= date( Tribe__Date_Utils::DBYEARMONTHTIMEFORMAT , strtotime($hijack_date) ) ) {
$html = '' . $text . ' »';
}

echo $html;
}

if ( class_exists (Tribe__Events__Main) ) {
add_filter( 'tribe_events_the_next_month_link', 'tribe_hijack_next_month_link' );
}


Change the value of the $hijack_date variable to the first day of the month you want to force this to show.

Also, I think you are right and there’s an issue with how the plugin is calculating the latest day with events in your calendar. If you would like to continue to troubleshoot this please let me know!

Best,
Nico

[Nico]

That’s great AK 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Thanks for the heads-up Stephanie! Stocked to hear you could sort this out 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Stocked to hear Danny 🙂

Hopefully this fix will be included in our plugin in the next maintenance release (4.2.1). Once it’s out you can go ahead and delete the snippet.

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi Alison,

Thanks for reaching out to us on this! Initial tests didn’t yield any issues but we are currently making an more intensive pass.

These are the main new features of Woo 2.6:

• Shipping Zones (shouldn’t impact us)
• The My Accounts shortcode/pages have been restructured to be tab based (shouldn’t impact us)
• The cart page operations now use AJAX (this may impact us)
• Product filtering changes (shouldn’t impact us)
• New Payment Tokens API (shouldn’t impact us)
• New version of the WooCommerce REST API (shouldn’t impact us)

I personally did some tests on the Ajax cart a few days ago and all went smoothly. As stated above the QA team is giving this a more detailed testing but at first sigh we should be good 🙂

You can start by updating Woo in an staging / local / dev site and making some test before pushing the update live.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hi Dan,

Thanks for getting in touch!

Take a look into the class Tribe__Tickets_Plus__Attendees_List located at wp-content/plugins/event-tickets-plus/src/Tribe/Attendees_List.php. Depending on what you are looking forward to achieve you can use the [tribe_attendees_list] shortcode which accepts two parameters: ‘event’ (default value null) and ‘limit’ (default value 20).

Please let me know if that helps,
Best,
Nico

[Nico]

Hi Derek,

Thanks for reaching out! I’ll help you here…

An option is to add the widget by shortcode as shown here: PRO widgets shortcodes – Countdown shortcode. This allows you to manually input the event ID or slug to use for the countdown. Do you think this might work for you?

Please let me know about it,
Best,
Nico

[Nico]

Hola Miguel, como estas?

Gracias por ponerte en contacto con nosotros 🙂

Hay dos acciones que podes usar para este fin: tribe_events_event_save (params: $event_id) y tribe_events_update_meta (params: $event_id, $data ). Básicamente usando add_action podes agregar el código para enviar las notificaciones.

Si necesitas algo más o tenes dudas avisame!

Saludos,
Nico

[Nico]

Hi James,

Thanks for reaching out to us on this! I’ll help you here…

The search bar currently does not search by venue. Is it possible to change this?

Not sure if you are talking about the search field actually or if you want to include a specific drop-down for selecting a venue in the events bar?

Please let me know about it so I can continue to help you,
Thanks,
Nico

[Nico]

Hi Paul,

Thanks for your interest in our products!

We do have a Nonprofit Partnership program that allows approved organizations to use Events Calendar PRO for free, as well as providing discounts on our other plugins. You can read our Nonprofit Program Knowledgebase article to get all the details. On that page you’ll find a link to our application form with further instructions.

To sell tickets on your site you’ll need to get Event Tickets (free) + Event Tickets Plus (premium) + an e-commerce platform of your choice (WooCommerce, Easy Digital Downloads, WP-Ecommerce or Shopp). If this tickets are for events, then you’ll also need to use The Events Calendar as well.

Thanks and we look forward to hearing from you! Please let me know if you have any doubts about this 🙂

Best,
Nico

[Nico]

Hey David,

Thanks for reaching out to us and sorry to hear about this issue, weird one let me say!

Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Also, it would be great if you could share your system information with me so I can check if everything looks right on that end. You can mark your reply as private so this information doesn’t get publicly visible.

Best,
Nico

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