Nothing is shown on frontend

[Karine]

Hello, we installed Events Calendar, Event Tickets and Event Tickets Plus, but we don’t see any content on the frontend.

Here is a page of single event:
https://cqde.org/cqde-event/test-event/

Here is a page of events archive:
https://cqde.org/cqde-events/

Please advise.

[Nico]

Howdy Karine,

Welcome to our support forums and thanks for reaching out to us!

Sorry to hear about this issue, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Please let me know about the results of the test,
Best,
Nico

PS: if you prefer to continue the conversation in French we have a native speaker on our team!

[Karine]

Thanks for your help, we fixed the problem in the theme by ourselves.

[Karine]

This reply is private.

[Nico]

Thanks for the update Karine 🙂

As Geoff states in his reply Event Tickets Plus is not fully compatible with WPML. We are working closely with the WPML compatibility team to address this, but unfortunately it’s a pretty slow process 🙁

I can make some test in my local install to see if the’res a viable way to make them work at least. Anyway please note that we won’t be able to support any issues as both plugins are not compatible at the time.

If you think this is a show-stopper for you and would like to request a refund, that’s totally fine!

Please let me know about it,
Best,
Nico

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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