Forum Replies Created
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AuthorPosts
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Caroline
MemberHi there!
Thanks for getting in touch! If you’d like to display annually-recurring dates such as holidays on your site calendar, you can easily do this with Events Calendar PRO. Just create a recurring event and set the recurrence rule to “Yearly”–you can read more about how to create recurring events with PRO on our Knowledgebase here.
Hard copy prints of calendar views may vary in appearance depending on your browser, printer settings, and the given calendar view you’d like to print. Many browsers come with a built-in option to “print” a web page to a PDF file. If your browser offers this functionality, this is a great way to check your calendar views to see how they’ll look when printed!
I hope that helps to answer your questions! Thanks again, and let us know if there’s anything else we can do to assist! 🙂
Caroline
MemberHi there!
Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:
- If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
- If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.
Depending on what browser you’re using, you may be able to use the developer tools/inspector functionality to locate the CSS classes for the elements you’d like to change. I’d encourage you to give it a try before making a new post–we’ve done our best to clearly label our plugin elements to make customizations as straightforward as possible! Should you end up running into any issues, we’ll be glad to provide further assistance at one of the above locations. 🙂
Thanks again, and we’ll see you in the forums!
August 25, 2016 at 3:56 pm in reply to: Can we pre-define a value in the filter, when user clicks on page, value is set? #1156095Caroline
MemberHi there!
Thanks for your interest in our products! We definitely do support this type of functionality with The Events Calendar and Events Calendar PRO–you can create and share links to categories or tags and even add these links to menus generated within WordPress. You can read more about how these links work on our Knowledgebase here and here!
Does that help to answer your question? Let me know if there’s anything else I can assist with! 🙂
August 24, 2016 at 6:31 pm in reply to: Pre-sales questions – multiple views, paypal, importing events, time zones #1155615Caroline
MemberHi again! It’s been a while since our last exchange here, and it looks like you’re all sorted by now, so I’m going to go ahead and close this thread out. Please don’t hesitate to follow up with a new thread if there’s anything else we can do to assist! 🙂 Thank you!
August 24, 2016 at 6:30 pm in reply to: Remove the word "Free" from an Event that uses EventTickets #1155614Caroline
MemberHi again! It’s been a while since our last exchange here, and it looks like you’re all sorted by now, so I’m going to go ahead and close this thread out. Please don’t hesitate to follow up with a new thread if there’s anything else we can do to assist! 🙂 Thank you!
August 24, 2016 at 6:30 pm in reply to: If I purchase event calendar pro, will people that visit my site be able to… #1155613Caroline
MemberHi again! It’s been a while since our last exchange here, and it looks like you’re all sorted by now, so I’m going to go ahead and close this thread out. Please don’t hesitate to follow up with a new thread if there’s anything else we can do to assist! 🙂 Thank you!
Caroline
MemberHi there!
Thanks for getting in touch! Would you mind reaching out to us via email (select “Help accessing my account” from the drop-down menu) with a link to this thread and the details of your original NPP approval? We’ll have a member of our nonprofit team follow up with you directly regarding your request. 🙂
Thank you!
Caroline
MemberHi there,
Thanks for getting in touch! Unfortunately, support for individual bookings and appointment tracking is a bit beyond the scope of The Events Calendar’s functionality. You might consider looking into WooCommerce Bookings, which is specifically designed for this type of use and may have more of the features you’re seeking.
I hope that helps! Let me know if you should have any other questions! 🙂
Caroline
MemberHi there!
Thanks for getting in touch! If you have existing ticket fields that you’d like to import into an Event Tickets-friendly format, you can either enter these manually or use The Events Calendar’s built-in CSV importer to import your tickets in batches. Our Knowledgebase has more information on the CSV importer and its uses, including fields and template files you can use for formatting your existing data.
Does this help to answer your question? Let me know if there’s anything else I can assist with! 🙂
August 24, 2016 at 6:12 pm in reply to: ical export button not supplying correct time, 1 hour off. #1155603Caroline
MemberHi there!
Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:
- If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
- If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.
If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂
Thanks again, and we’ll see you in the forums!
Caroline
MemberHi there!
Thanks for getting in touch! We’re happy to offer a nonprofit partnership program to provide free and/or discounted product licenses to qualifying organizations–you can find more information as well as our application link on our Knowledgebase here. Let us know if you should have any questions about the program that aren’t answered there!
Thank you!
Caroline
MemberHi there!
Thanks for your interest in our products! I’m afraid that we only offer plugins for WordPress-based sites at this time. Sorry to disappoint! Let us know if you should have any other questions about our offerings!
Thank you!
Caroline
MemberI’m so sorry to hear you’re still having issues with this! I’ve gone ahead and followed up to your contact, so I’m going to go ahead and close out this forum thread. We’ll be sure to get you taken care of over in email! 🙂 Thanks for reaching out!
August 10, 2016 at 11:28 am in reply to: Can sidebar widget in proversion display only events from a specific category? #1150124Caroline
MemberOf course; happy to help! 🙂 I’m going to go ahead and close out this thread since you’re all set here, but please don’t hesitate to open up a new one if there’s anything else that we can assist you with. Have a great rest of your day!
August 10, 2016 at 11:26 am in reply to: Pre-sales questions – multiple views, paypal, importing events, time zones #1150123 -
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