Caroline

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Viewing 15 posts - 196 through 210 (of 1,621 total)
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  • in reply to: icloud feeds #1348957
    Caroline
    Member

    Hi Jaime,

    Thanks for reaching out! I’m happy to report that you can import from this type of calendar URL using Event Aggregator. Apple’s iCloud service uses the iCalendar standard for powering its calendars–simply select “iCalendar” for your Import Origin when importing from your iCloud calendars, and you’ll be on your way. For more information on importing from feeds of this type, check out our Knowledgebase documentation here:

    https://theeventscalendar.com/knowledgebase/import-from-feed-or-url/

    I hope that helps to get you started! Thanks again, and please don’t hesitate to follow up if you should have any other questions! ๐Ÿ™‚

    in reply to: REST API? #1348954
    Caroline
    Member

    Hi Matt,

    Thanks for taking the time to reach out! While full REST API support has not yet been implemented for any of our plugins, including Events Calendar PRO, a number of read-only capabilities are currently available as part of The Events Calendar and our Event Aggregator tool. You can continue to track the progress of this feature in development here on our UserVoice forum:

    https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/15114291-wordpress-rest-api

    If you’re interested in establishing your site as a master calendar and allowing other calendars to import events to their own sites, you can already achieve this using the Other URL import type in Event Aggregator. For more information on importing events to and from sites using The Events Calendar, check out our Knowledgebase article on the subject:

    https://theeventscalendar.com/knowledgebase/import-from-feed-or-url/

    I hope that helps to get you started here! ๐Ÿ™‚ Thanks again, and let us know if you should have any other questions!

    in reply to: customization #1348951
    Caroline
    Member

    Hi Robert,

    Thanks for following up! Certainly–I’d be glad to see if I can point you in the right direction for these three items! ๐Ÿ™‚

    1. If you’d like to prevent PRO’s Additional Fields from displaying on the front end pages for your events, you can use the snippet provided at this link to achieve just that!ย https://theeventscalendar.com/knowledgebase/hide-all-custom-fields/ย Another option might be to restrict event submissions to logged-in users only–this will allow you to link back each submission to a particular user, so you’ll always have ready access to contact information.
    2. We do offer a small plugin that can be used to redirect users to a custom confirmation page of your choice after submitting an event! Feel free to give it a try, and let us know if it works for you:ย https://theeventscalendar.com/knowledgebase/redirect-to-different-url-after-event-submission/
    3. Unfortunately, we don’t offer any widget or shortcode options for embedding Community Events forms at this time. If you need to display your submission forms on any third-party sites, you may wish to explore other options, such as embedding via iframe.

    Let me know if you should have any other questions or concerns here! Cheers, and thanks again!

    in reply to: Week View Colors Not Changing #1348731
    Caroline
    Member

    Hi Martin,

    I’m so sorry for the continued trouble here. While I can assure you that our support forums are 100% human-staffed, specific customizations of this type are beyond the scope of what support services we typically provide. As such, we try to dispense resources and suggestions as best we can to aid our users in performing their own customizations.

    As a courtesy to you, I’d be glad to see if I can provide some custom CSS for this particular portion of your site. Would you mind sharing a link to the affected week view display, as well as some specific details on which areas of the layout you’d like to recolor?

    Thank you!

    in reply to: Mobile Calendar Styling help. #1348728
    Caroline
    Member

    Hi Martin,

    Thanks for following up to clarify–I apologize for my confusion here! If you’d like to target the class for a selected day in the mobile month view, simply add the following CSS to the Additional CSS section of your WordPress Customizer:

    .tribe-events-calendar td.mobile-active, .tribe-events-calendar .mobile-active div[id*=tribe-events-daynum-] a {
         background-color: #9e2121;
         color: #FFFFFF;
    }
    
    .tribe-events-calendar .mobile-active.tribe-events-has-events:after {
         background-color: #FFFFFF;
    }

    This will change the background, text, and dot colors for active dates on mobile to fit your stated requirements. ๐Ÿ™‚

    Thanks again, and let me know if you should have any other questions!

    in reply to: Importing Facebook Events for Display #1348715
    Caroline
    Member

    Hiย Sheryar,

    Thanks so much for reaching out! Would you mind taking a moment to open a new thread here in our pre-sales forum with the details of your question? We want to make sure that we’re addressing all user inquiries in separate topics, as new topics are more visible to our support team, and maintaining separate forum threads allows for users to more easily search for topics that are relevant to them. One of our support team members will follow up to continue the conversation as soon as you’ve opened a new thread for this inquiry. ๐Ÿ™‚

    Thanks again–looking forward to chatting with you more soon!

    in reply to: List View Error #1346906
    Caroline
    Member

    Hi Emily,

    Thanks for reaching out–I’m so sorry to hear that you’re having some trouble with your events displaying in List View. Unfortunately, we’re not equippedย to provide technical support for current plugin users here in our pre-sales forum. Would you mind taking a moment to submit a new post with the details of your problem over on our WordPress.org support forum for The Events Calendar? One of our support team members will be on hand to assist just as soon as possible!

    If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! ๐Ÿ™‚

    Thanks again, and we’ll see you on WordPress.org!

    in reply to: Smaller Widget for Calendars and Events List #1346904
    Caroline
    Member

    Hi Yestin,

    Thanks for reaching out–glad that you asked! You’ll find a full rundown of our available widgets for The Events Calendar and Events Calendar PRO, including feature details and screenshots, on our Knowledgebase here:

    https://theeventscalendar.com/knowledgebase/events-calendar-widgets/

    Let us know if you should have any questions after giving it a look over! ๐Ÿ™‚ Cheers, and thanks again!

    in reply to: Rest api full support #1346903
    Caroline
    Member

    Hi Henry,

    Thanks for reaching out! I’m sorry to report that complete support for the WordPress REST API is not yet available at this time. For more information on this feature in development and updates on our current progress, you can follow the existing feature request on our UserVoice forum:

    https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/15114291-wordpress-rest-api

    I’m sorry to be the bearer of bad news here! Please don’t hesitate to let us know if you should have any other questions or concerns. Thanks again!

    Caroline
    Member

    Hi Jordane,

    Thanks for taking the time to reach out! If you’ve made changes to the original single-event.php file that need to be reversed, you can re-download a fresh copy of Events Calendar PRO from your account’s Downloads page at any time. Simply download the plugin archive, unzip the files to any directory on your computer, and upload your new copy of single-event.php to your web server, replacing the previous copy in your plugin directory.

    While customizations of this type are beyond the scope of what support services we can provide, I’m happy to try and point you in the right direction here! This forum thread provides some more information on customizing the display of related events, which you may find helpful as you’re getting started:

    https://theeventscalendar.com/support/forums/topic/exclude-categories-from-related-events/

    I hope that helps to get you on your way here! ๐Ÿ™‚ Thanks again, and please don’t hesitate to follow up if you should have any other questions!

    in reply to: customization #1346890
    Caroline
    Member

    Hi Robert,

    Thanks for taking the time to reach out! While we’re unable to directly assist with customizations of this type, you should find all the information that you need to get started over on our Themer’s Guide! This guide provides a comprehensive list of all of our modifiable plugin templates, along with instructions and best practices for performing customizations. It’s a great resource to keep on hand for any custom development tasks related to our plugins! ๐Ÿ™‚

    https://theeventscalendar.com/knowledgebase/themers-guide/

    I hope that helps to get you started here! Thanks again, and please don’t hesitate to follow up if you should have any other questions or concerns!

    in reply to: Week View Colors Not Changing #1346887
    Caroline
    Member

    Hi Martin,

    Thanks for reaching out! If you’re having trouble changing a specific element’s color using the WordPress Customizer’s tools, you might want to try using some CSS to apply those changes. For more information on using CSS to change the display of page elements, check out our Knowledgebase article here:

    https://theeventscalendar.com/knowledgebase/changing-fonts-and-colours/

    I hope that helps to get you started! ๐Ÿ™‚ Thanks again, and let me know if you should have any other questions!

    in reply to: Mobile Calendar Styling help. #1346886
    Caroline
    Member

    Hi Martin,

    Thanks for reaching out! While customization services are typically beyond the scope of what support we can provide, I’d be glad to see if I can point you in the right direction here. ๐Ÿ™‚

    If you’d like to make changes to the calendar display for the 15th day of this month, you can do so by targeting the .tribe-event-day-15 class selector. This selector is applied to the <td> that contains the entire block for this particular day. However, it’s worth noting that this will apply the same changes to the 15th day of all months, not just the current month.

    A better approach might be to designate your event on the 15th as a featured event, then change the CSS properties for all featured events by targeting the .tribe-event-featured selector. For more information on featured events, check out our Knowledgebase article here:

    https://theeventscalendar.com/knowledgebase/featured-events/

    And for more information and helpful tips regarding customizations in general, our Themer’s Guide is always a great resource to keep in mind!

    https://theeventscalendar.com/knowledgebase/themers-guide/

    I hope that helps to get you on your way here! Thanks again, and let us know if you should have any other questions!

    in reply to: does it work with my theme #1346872
    Caroline
    Member

    Hi there,

    Thanks so much for your interest in our plugins! ๐Ÿ™‚ I’m afraid that our team has not tested this particular theme with our products, so I’m unable to confirm whether or not it might work with our events. The Events Calendar uses the tribe_events custom post type for storing event data; if your theme can be adapted to query this post type, you may find it workable for your needs! For more information on theme compatibility with our plugins, check out this article on our Knowledgebase:

    https://theeventscalendar.com/knowledgebase/third-party-compatibility-events-calendar-plugins/

    I hope that helps to get you started here! Thanks again for reaching out, and please don’t hesitate to follow up if you should have any other questions!

    in reply to: Ticket Page not Loading #1346868
    Caroline
    Member

    Hi Elizabeth,

    Thanks for taking the time to reach out! I’m sorry to hear that you’re having some trouble with Event Tickets Plus on your site. I’d be glad to try and get to the bottom of these issues with you!

    It appears as though you have some plugins installed that could be potentially conflicting with our software, so I’d like to try a round of conflict testing first to rule out any issues there. Would you mind taking a few minutes to run through our conflict testing steps and report back on your findings? (If you’re able to create a duplicate staging/test version of your site for testing purposes, we do recommend this, as it allows you to leave your live site as-is while completing our troubleshooting steps!)

    https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Thanks so much, and let me know if you should have any questions here!

Viewing 15 posts - 196 through 210 (of 1,621 total)