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Hey Tim,
Can you confirm that you are using v 1.3.2 of the theme? We believe the issue may have been resolved there and would love to have confirmation from a user.
Thanks,
LeahSure thing! I see you’ve emailed this so we’ll get you set up there and I’ll close up this threads. Thanks again for your support!
Hey David,
I’m sorry to hear this is causing you more trouble. We really appreciate your patience as we get this sorted out. As Jonah said, we’ll post an update on this thread when we know more.Thanks again for your patience,
LeahAbsolutely! We can even give you a discount for the upgrade. Just send an email to pro /at/ tri.be and we’ll get you all set up.
~Leah
Hey Roberto- I just wanted to give you a quick note to let you know that Rob and the rest of the support team will be out over the weekend, but we’ll be back in touch on Monday.
Thanks!
LeahHi Tim,
Thanks for getting in touch. We can only guarantee our plugins on the default Twenty Eleven theme and occasionally we do run into themes that have conflicts. I appreciate you getting in touch with the theme developers as that information can help us to build a more compatible plugin.
On Monday I can bring this to a developers attention and see if he can shed some light on the issue. However, it’s entirely possible that this is beyond our scope of support and we would just have to recommend that you find another theme if you’d like to use our plugin.
I’ll get back to you on Monday with more information. Thanks for your patience and I apologize for any inconvenience.
Best,
LeahHey Alex,
Sorry to hear you’re having trouble. Would you mind posting this on the PRO forums (https://theeventscalendar.com/support/forums)? This forum is generally for Pre-Sales questions, while help like the kind you’re asking for is handled on the PRO forum. That would allow other users to benefit from the exchange should they have a similar question. Thanks for understanding and my apologies for any inconvenience.
If you do not have a PRO license, you’ll need to post your issue to the open source forum here: http://wordpress.org/extend/plugins/the-events-calendar/ – we hit that forum about once a week as we can, since our core effort is on the PRO forums. If you’d need faster service you will need to purchase a license.
Thank you,
LeahHi Oliver,
I’m glad you’re getting stoked, so are we 🙂 We’ve got a lot of exciting things up and coming right now, and we have not yet started beta testing on the Conference Manager. For that reason I’m pretty hesitant to estimate a release date. Of course we’d love to have it ready as soon as possible, but realistically there’s still a decent amount of work to be done before it’s ready for release. Keep an eye on the Tri.be blog and we’ll let you know when we have a better timeframe in mind.
Thanks for your patience and support!
~Leah
Our plugins are always growing and improving and we do our best to fulfill popular feature requests. If you decide to get our Community Plugin, head on over to the Community Thread and post on the Feature Request thread! We always like to hear user’s thought and ideas.
If you’re interested in payment options, you might consider our Eventbrite add on or our up and coming WooTickets add on. Both of those feature nifty payment and registration options.
Thanks for your support!
Cheers,
LeahHi Esteban,
We can’t guarantee the next release time, but our aim is to have a small update out in a few weeks.
~Leah
Hi Ruanna,
I’m sorry your post slipped through the cracks. Are you still having trouble with this?
~Leah
Hi Daniel and Adam,
I don’t believe there is a way to do that without some coding. But I agree that it would be a cool feature, especially the more tag to make posts of uniform size. I’m going to add that to our list of featured requests so hopefully it’ll be available in an upcoming release.
If you’d like to look into the code, your first step should be our Themer’s Guide to learn about template overrides:
https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/If you’ve got some specific questions about that, give us a shout and we’ll do our best to help.
Cheers,
Leah
