Leah

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Viewing 15 posts - 2,581 through 2,595 (of 3,411 total)
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  • July 15, 2013 at 11:14 am in reply to: /events page doesn’t show up #55251
    Leah
    Member

    Awesome! Thanks for letting me know.

    ~Leah

    July 15, 2013 at 10:08 am in reply to: Calendar Disappeared! #55236
    Leah
    Member

    Hi lingezegen,

    If you have any trouble getting PRO 3.0.1 (or any other version) please let me know via email (pro at tri.be) or start a new thread, and I’ll be happy to help out.

    Best,
    Leah

    July 15, 2013 at 10:07 am in reply to: Calendar Disappeared! #55235
    Leah
    Member

    Hi everyone!

    Thank you for getting in touch to report the issue, we really appreciate it. We found a bug in 3.0.2 that affects anyone with a database table prefix other than the default of wp_. Happily, we’ve been working hard to get a fix and just released Events Calendar PRO 3.0.3, which addresses this issue. Please update your plugin and that should resolve the issue. If you are still having problems, certainly let us know. Thank you all for your patience while we got this fixed!

    Cheers,
    Leah

    July 15, 2013 at 10:05 am in reply to: Calendar Empty After Update to Pro 3.0.2 #55233
    Leah
    Member

    Hi Christopher,

    Thank you for getting in touch to report the issue. I believe you’ve run into a known bug in 3.0.2 that affects anyone with a database table prefix other than the default of wp_. Happily, we’ve been working hard to get a fix and ] just released Events Calendar PRO 3.0.3, which addresses this issue. Please update your plugin and that should resolve the issue. If you are still having problems, certainly let us know. Thank you all for your patience while we got this fixed!

    Cheers,
    Leah

    July 15, 2013 at 10:03 am in reply to: Updated Calendar Pro to 3.0.2, Events Gone #55232
    Leah
    Member

    Hi folks,

    Thank you for getting in touch to report the issue. I believe you’ve run into a known bug in 3.0.2 that affects anyone with a database table prefix other than the default of wp_. Happily, we’ve been working hard to get a fix and ] just released Events Calendar PRO 3.0.3, which addresses this issue. Please update your plugin and that should resolve the issue. If you are still having problems, certainly let us know. Thank you all for your patience while we got this fixed!

    Cheers,
    
Leah

    July 15, 2013 at 10:02 am in reply to: Events not appearing #55231
    Leah
    Member

    Hi Graham,

    Thank you for getting in touch to report the issue. I believe you have run into a known bug in 3.0.2 that affects anyone with a database table prefix other than the default of wp_. Happily, we’ve been working hard to get a fix and ] just released Events Calendar PRO 3.0.3, which addresses this issue. Please update your plugin and that should resolve the issue. If you are still having problems, certainly let us know. Thank you all for your patience while we got this fixed!

    To upgrade to a license that can be used on multiple sites, head over to tri.be and login to your account. Navigate to Account Central –> License Keys and you’ll see your key listed. Next to it you have a link for Upgrading to a Business License (3 sites) or a Developer License (10 sites). If you need any help with that process, just let me know.

    Cheers,
    
Leah

    July 15, 2013 at 9:57 am in reply to: After Update to latest Version Events Do Not Show #55228
    Leah
    Member

    Good news everyone! We just released Events Calendar PRO 3.0.3 which addresses this issue. Please update your plugins. If you are still having problems, please let us know in a fresh thread. Thank you all for your patience while we got this fixed.

    Cheers,
    Leah

    July 15, 2013 at 9:12 am in reply to: How to upgrade/migrate from ECP 1.3.2 to TEC/ECP 3.0 ? #55214
    Leah
    Member

    I’ll get it to you ASAP today Todd. Thanks!

    July 12, 2013 at 7:24 pm in reply to: No Header, Navigation or Footer on /events Page 3.0 #54967
    Leah
    Member

    Would I need to deactivate Pro, Category Colors and Community Events until there is a possible fix?

    Unfortunately, yes. Even though only one plugin is causing the problems, you would need them all to be in compatible version numbers to continue working, even downgraded.

    ~Leah

    July 12, 2013 at 7:22 pm in reply to: How to upgrade/migrate from ECP 1.3.2 to TEC/ECP 3.0 ? #54966
    Leah
    Member

    Sorry Todd, you should be able to see that post since you are the original poster of the thread. If you email us at pro (at) tri.be, I’ll get you the plugin.

    ~Leah

    July 12, 2013 at 7:21 pm in reply to: Change Organizer email link? #54965
    Leah
    Member

    Hi kelligirl,

    That makes sense. We might be able to point you in the right direction for customizing a link in place of the listed email address. But if you’d like a contact form, you might also look at a third party plugin that does that, and drop the code in the event description while leaving the organizer email field blank. I don’t have a specific plugin in mind, but I know there are options for contact forms. Would that work for you?

    Cheers,
    Leah

    July 12, 2013 at 7:17 pm in reply to: Fix venue geolocation only does one venue at a time #54962
    Leah
    Member

    Thank you Adam! For everyone else, yes, Events Calendar PRO 3.0.3 is out and ready to be downloaded!

    July 12, 2013 at 7:10 pm in reply to: PRO 3.0 Upgrade – Customization issue with is_single() for tribe_venue post type #54961
    Leah
    Member

    Hey aguawebdesign, I just wanted to let you know that we don’t do support on the weekends, but Barry will be back in touch as soon as possible.

    July 12, 2013 at 7:10 pm in reply to: Remove iCal Import #54960
    Leah
    Member

    Hey melrichban, I just wanted to let you know that we don’t do support on the weekends, but Jonah will be back in touch as soon as possible.

    July 12, 2013 at 7:09 pm in reply to: Two Days Ago Our Events Calendar Stopped Working #54959
    Leah
    Member

    Thanks for that lliquori. We don’t do support on the weekends, but Barry will be back in touch as soon as possible.

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