Leah

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Viewing 15 posts - 2,176 through 2,190 (of 3,411 total)
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  • in reply to: Date is correct, Day is incorrect #70587
    Leah
    Member

    Thanks for the explanation, that really helps. Do you guys have live sites that I could take a look at?

    ~Leah

    in reply to: Date is correct, Day is incorrect #70582
    Leah
    Member

    Hi guys, thanks for the update. I’m sorry to hear the snippet isn’t working. Just to clarify, does the snipper work without the mini calendar widget present?

    Thank you for your continued patience.

    Best,
    Leah

    in reply to: I get an error when buying the events calendar pro. #70568
    Leah
    Member

    Hi Rein,

    I’m sorry the purchase process is giving you trouble! You might want to double check that the address you are putting in the order form matches the address registered with the card. If that still doesn’t work, is there another card you might be able to use?

    If you keep having trouble, you can email us at pro (at) tri.be and hopefully we’ll get things straightened out.

    Best,
    Leah

    in reply to: Front end filtering widget calendar #70567
    Leah
    Member

    Hi Vincent- I’ve replied to your emailed version of the above, so we can continue the discussion there.

    ~Leah

    in reply to: Make Month View Calendar a Full Width Page #70432
    Leah
    Member

    We now have a full video tutorial for this process- check it out at https://theeventscalendar.com/selectively-removing-sidebars-in-twenty-twelve/

    in reply to: Remove Country from Address #70413
    Leah
    Member
    in reply to: Date is correct, Day is incorrect #70373
    Leah
    Member

    Hi folks, thanks again for your patience here. We’ve identified this problem and have a temporary fix available for you here. A more permanent release will be included in an upcoming maintenance release.

    Best,
    Leah

    in reply to: days in current month and mini calendar are off by one in 3.1 #70372
    Leah
    Member

    Hi folks, thanks again for your patience here. We’ve identified this problem and have a temporary fix available for you here. A more permanent release will be included in an upcoming maintenance release.

    Best,
    Leah

    Leah
    Member

    Hi Matt,

    Thanks for clarifying. Those filters are actually part of our Advanced Post Manager, a separate plugin, and are also included in Events Calendar PRO. They are not related to the Filters Bar plugin.

    Just FYI, I’ll be closing this forum up today since the beta is over. Thanks for your input!

    Best,
    Leah

    in reply to: Release date? #69705
    Leah
    Member

    We don’t have a release date yet. Keep an eye on our site and social media 🙂

    Leah
    Member

    Hi everyone, I just wanted to let you know that we have ticketed this for prioritity troubleshooting. I posted an update here and will continue to post there as we learn more.

    in reply to: Date is correct, Day is incorrect #69672
    Leah
    Member

    Thank you for the continued reports guys. We now have 5+ examples of this happening, which will hopefully help us diagnose it sooner. We are prioritizing some kind of fix (whether a snipper or a hotfix) since we realize this is a real show-stopper for users!

    I will continue to post updates here as we make progress. If you guys find anything that could be helpful, please let us know.

    Sunilk, can you tell me what version of the plugin you’re running? (And anyone else, if you’re not up-to-date with Events 3.1).

    Thank you all for your patience while we look into this further!

    in reply to: Events Calendar Pro 3.1 Update Issues #69418
    Leah
    Member

    Hi Clarke,

    Glad to hear you got it updated. Good idea on the tutorial too!

    Best,
    Leah

    Leah
    Member

    Hi Daniel,

    Thanks for clarifying, that definitely makes sense. One plugin you might want to check out is SubPosts. If you’d prefer something free and are willing to dig into it a bit, you could also use Posts 2 Posts from the wp.org repo, but it’s more technical and there is no support with it.

    Hopefully one of the above will work for you. We can do our best to help you set up the relations using the plugins. If you go with SubPosts you might also check out this review/tutorial by Pippin (pippinsplugins).

    Best,
    Leah

    in reply to: Date is correct, Day is incorrect #69414
    Leah
    Member

    Wow, that is definitely strange. I think the next step here is try to narrow things down a bit. Have you tried using different browsers? I’m curious if that makes a difference. Also, did you clear your browser’s cache?

    Another thing to look for is a theme or plugin conflict. You can check for a theme conflict by reverting to the default Twenty Twelve theme and seeing if the issue persists. Similarly to check for a plugin conflict, you’d want to deactivate all plugins except for The Events Calendar and Events Calendar PRO. If the issue is gone, you can start adding the others back one by one until you find which one causes a problem.

    Checking for theme, browser, and plugin conflicts will help us narrow down the possibilities and hopefully get this all squared away for you.

    Best,
    Leah

Viewing 15 posts - 2,176 through 2,190 (of 3,411 total)