[Leah]

Hi reddishpink,

Thanks for getting in touch! WooCommerce Tickets and EDD Tickets are actually quite similar. The main difference is in the commerce engines themselves (WooCommerce and Easy Digital Downloads). You might want to look into those more to see if you particularly prefer one or the other. If you are interested in selling products besides tickets (such as t-shirts or stickers) you will want to go with WooCommerce, since EDD only handles digital merchandise.

Both WooCommerce Tickets and EDD Tickets allow you to sell a limited number of tickets and dictate when ticket sales start and stop. Each ticket has a code for identification, and you can check the tickets in using that code. Names are attached to orders, but not to the individual tickets

One thing to note is that currently our ticketing plugins do not support recurring events. So if your tour is a daily recurring event and you make a ticket for it, that same ticket will show on every instance of the recurring events. So you wouldn’t be able to sell tickets in advance for a tour in the future if they are recurring events. We’re looking at expanding our plugins to be compatible with recurring events, but currently that’s a limitation.

Does that answer your questions? I highly recommend that you check out the product pages and new user primers for each plugin so you can see screenshots and videos. Let me know if you have any further questions!

Best,

Leah

[Leah]

Hi Wayne,

Thanks for getting in touch. It’s great to hear that you’re ready to upgrade to PRO! Events Calendar PRO does include the All Day events, so you should be able to do the same thing 🙂 Does that answer your question?

Best,

Leah

[Leah]

Hi Alejandro,

Thanks for your interest in WooCommerce Tickets! You could potentially make different kinds of tickets for People, Cars, Caravans, etc. and people could purchase whichever they need.

At this time, however, it is not possible to collect the extra information like vehicle ID and color. It may be possible to do that with some customization, but we wouldn’t be able to help out with that. I’d be happy to recommend some developers if you’d like to hire someone. If you’d like a list please email us at pro (at) tri.be.

The tickets are html-based and sent to purchasers via email. They are customizable so that you can add your brand and style. Does that answer your questions?

Best,

Leah

[Leah]

Hi Vasiliy,

When you are done with the translation, you can upload the files using a service like Dropbox. Then you can give me the link here so that I can download them.

Best,

Leah

[Leah]

Hi lvnilesh,

We don’t have an exact roadmap for shortcodes, but it is something that we are actively considering and discussing. I recommend that you add your votes and subscribe to our UserVoice thread for shortcodes. That way you’ll be updated as we continue to work on this.

Best,

Leah

[Leah]

Hi lvnilesh,

We do regular maintenance releases every month, and try to include any necessary fixes. I don’t have an exact release date for you, but we are working hard on the next version. Stay tuned!

Best,

Leah

[Leah]

Thanks snorton, we really appreciate that you understand our scope of support.

Best,
Leah (and the rest of the team)

[Leah]

Hi Barry,

You definitely don’t need to buy PRO to change that 🙂 It’s actually controlled by your General WordPress Settings.

To change it, select Settings –> General from the left hand menu in your WordPress admin. On the bottom of that page you’ll see a drop down for Week Starts On. Select the day you want there, and it will carry over to The Events Calendar.

Best,

Leah

[Leah]

Hi Peter,

Thanks for your interest in Events Calendar PRO! You can export single events from Events Calendar PRO into Google Calendar, but it is not possible to sync the two. We may be able to add batch export, importing or syncing in the future, but we do not have a specific roadmap for those features.

I’d love to have you submit your idea on our UserVoice page. You can also add your votes to the two existing threads that are relevant:

• Allow Export to Google Calendar for Calendar Views (not just individual events)
• Import Google Calendar Items

Thanks again for your interest. Let me know if there’s any other questions I can answer for you!

Best,

Leah

[Leah]

Hi dexlinx,

Thanks for checking this out. I’m still not able to replicate it on my test site, but I can definitely see it happening on yours! I’m going to have one of my co-workers take a look at this and see if we can troubleshoot a little deeper. He won’t be able to respond tonight, but he’ll be in touch tomorrow. Thank you for your patience while we get to the bottom of this!

Best,

Leah

[Leah]

Hi eliasgarcia,

Thanks for submitting the translation! Those files look great, and I’ve added them to our plugin. I just emailed you with a coupon for a free license for Shopp Tickets. Thank you so much for contributing to our plugin!

Best,

Leah

[Leah]

Hi Vasiliy,

Thank you for volunteering. We do not yet have a Ukranian translation for The Events Calendar and Events Calendar PRO. I would love to have you translate those plugins. Check out the Getting Started post where you’ll find the instructions and files you need. You will need to post the finished files here when you are done. We do not accept translation files via email. Thank you for your understanding.

Best,

Leah

[Leah]

Hi Vasiliy,

As I said in my email, we already have someone translating the latest release into Russian. However, I do appreciate that you want to help and I would love to have your help in the future when we need more Russian translation. Thank you for volunteering!

Best,

Leah

[Leah]

Hi jhonnavarro,

Thank you so much for working on these. The translations for Events Calendar PRO and Community Events look good, but you have some missing and/or incorrect translations for The Events Calendar. They are all from the CSV Importer page. Here are some of the incorrect strings:

#: ../lib/io/csv/admin-views/import.php:17
msgid "Import Instructions"
msgstr "Importar de iCal"

#: ../lib/io/csv/admin-views/import.php:20
msgid "If your events have Organizers or Venues, please import those first."
msgstr "M j, Y @ G:i"

#: ../lib/io/csv/admin-views/import.php:21
msgid "To import organizers or venues:"
msgstr "M j, Y @ G:i"

#: ../lib/io/csv/admin-views/import.php:23
msgid "Select the appropriate import type."
msgstr "Tipo"

#: ../lib/io/csv/admin-views/import.php:24
#: ../lib/io/csv/admin-views/import.php:30
msgid ""
"Upload a CSV file with one record on each line. The first line may contain "
"column names (check the box below)."
msgstr "Primero"

#: ../lib/io/csv/admin-views/import.php:26
#: ../lib/io/csv/admin-views/import.php:32
msgid ""
"After you upload your file, you'll have the opportunity to indicate how the "
"columns in your CSV map to fields in The Events Calendar."
msgstr "Columnas"

#: ../lib/io/csv/admin-views/import.php:28
msgid "After importing your Organizers and Venues, import your Events:"
msgstr "M j, Y @ G:i"

#: ../lib/io/csv/admin-views/import.php:31
msgid ""
"One column in your CSV should have the Event title. Another should have the "
"Event start date. All other fields are optional."
msgstr "Fecha de Inicio"

Please re-translate those strings and then send me the new translation file. Then I can add it to our plugin. Thanks again for all your hard work!

Best,

Leah

[Leah]

Hi louyuanyuan,

I haven’t heard from you in 2 weeks, so I am going to close this ticket. Please open a new one if you complete the translations.

Best,

Leah

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