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Hi Paul,
Thanks for your note. The Events Calendar and Events Calendar PRO do not have registration or ticketing capabilities. We do have five other ticketing plugins that may work for you. However, at this time they cannot collect additional information beyond what is needed to purchase the ticket (buyer’s name, email, address, payment info, etc.). It’s possible that you could customize one of our plugins to collect the additional information you need, but that would be beyond us to assist you with. Does that answer your question?
Best,
Leah
Hi marindee,
Events Calendar PRO by itself does not have any kind of registration or attendee-tracking capabilities. You might want to check out one of our five ticketing plugins. Those can be used for registration and keeping track of ticket buyers.
Best,
Leah
Hi Casey,
My apologies about the forum reply. We’ve been experiencing this issue and are working on a fix. I appreciate your flexibility in the meanwhile!
If I understand your ticketing description right than yes, I believe it would work. You could make one event with many tickets, and label those tickets with the specifics including the time (for example, batting cage 1, 3:30-4pm). You could make only 1 of that ticket available, and if someone bought that one ticket it would read Sold Out. But the other tickets (batting cage 2 3:30-4, or batting cage 1 4-4:30, for example) would still be available. The event (the 8am-8pm event called Baseball) would not say sold out unless every ticket was sold. Would that work for you?
Sound good, or sound way too gludgy? How hard would it be to create those events en mass? And I’m thinking if we have say 10 venues with 24 time slots (8am to 8pm 30 minute events) we couldn’t put them all on one calendar, each venue may have their own calendar?
I’ll admit, it’s not the most elegant way of doing it… but I don’t know of another option. We have yet to see a good bookings plugin out there. Someday it might be us, but for now we have the tickets available. In the end, it’s really up to you whether this solution would work for you and your users.
Creating events en masse is not too hard- you can use a post duplication plugin to make them, or you can make them in a CSV file and import them, then add tickets. In either case, you’ll likely need to do some work on each event to get it how you want it.
Do note that you can’t use multiple venues in one event- so for example, your event couldn’t take place at Batting Cage 1 and Batting Cage 2- those would have to be different events, which gives another layer of complexity. Events at different venues can share a calendar, however. Does that answer your questions?
Best,
Leah
Hi Elias,
That sounds like a cool project, but it’s not something the current Events Calendar PRO was built to do. You could use a post-duplication plugin to just recreate the same post, and then change the time to be different but within the same day. You might also be able to achieve your needs with some customization, but that would be outside our scope to support. We’d be happy to recommend some developers who could work with you.
We are working on making more flexible Recurring Events so that perhaps you could multiple in one day. You can add your votes to the UserVoice thread for this feature. That way you can stay updated on our progress. You can also add your votes to the thread for events with multiple venues. If we get enough votes, we may consider adding this feature as well.
Best,
Leah
Hi queensevents,
Thanks for your note. Our demo is functioning, we just ask that you register with our site before seeing it and submitting an event. We do this to prevent spambots from populating the site. All you’ll need to do is click the register button and make a username. A password will be emailed to you, and then you can access the site. Community Events has the same option, so you can protect your own site form spam.
If you’d like to see a screenshot of the Community Events form, you can check out the product page and/or the New User Primer.
Best,
Leah
Hi Mike,
Thanks for your interest in our plugins. We do not provide any phone support, but we’d be happy to answer any questions you have about our products here in the Pre-Sales forum. I recommend that you look through the product pages, as well as the New User Primers on our tutorials page. That will give you a good overview of what our different plugins can do and how they work.
Best,
Leah
Hi theedge,
Great, I’m glad to hear that’s working. I checked out the link you sent but it looks like the Add Event page title has been replaced with WP Router Placeholder Page. I remember seeing that problem as a theme incompatibility back in 2013, but I haven’t seen it since. I recommend that you get in touch with your theme’s developer and see if they can help you find that title and fix it to say Add Events with the translation. Let me know if there’s anything we can do to help.
Best,
Leah
Hi Sean,
Thanks for your note. I’m afraid I don’t know of a bulk copy option like that. You could just leave the strings that are the same in British and American English untranslated in your file, but I can see how that could make it difficult to update. You might try checking with PoEdit- let me know what you find out!
For the Filter Bar translation, I’m wondering if perhaps you are using an older .pot file from before that string got added. You might try updating your translation with the .pot file in the Getting Started post. That post also describes how to update a translation with a new .po file (in step #6). If that still doesn’t work, can you upload the Filter Bar translation files here so I can check them out.
Also, would you mind sharing your translations for The Events Calendar and Events Calendar PRO? I’d love to be able to add those to our plugin so other Brits can use them 🙂
Best,
Leah
Hi planet,
Were you able to update The Events Calendar to 3.5.1? I’m hoping that will correct this, as it is a strange problem and we haven’t heard any other reports. If updating to 3.5.1 doesn’t work, I may need to log into your site. Can you please send your login credentials to us at pro /at/ tri.be and include a reference to this thread? Hopefully that will help me find the answer to this strange problem.
Best,
Leah
Hi efromdc,
Thanks for clarifying. Dropping this snippet into your functions.php might work for you:
remove_action( 'admin_init', array( TribeEventsGeoLoc::instance(), 'maybe_offer_generate_geopoints') );
If that doesn’t work, could you give me an example of one of the addresses you have that doesn’t have geolocation information? Having something to test with will help us build a working snippet.
Best,
Leah
Hi studiomashbo,
I’m sorry you were confused. Are you running the latest versions of our plugins? Early on we did have our license key page in the WordPress Settings, but now it is under Events –> Settings –> License Keys. If you’re using a multi-site, that tab will appear in the Events –> Settings of your main network site, which you sub-sites will not have that tab. If you’re running an early version of our plugins, I highly recommend that you update. This tutorial will likely be helpful for you.
Best,
Leah
Hi Tracy,
Since we got you taken care of via email, I’ll close this thread out. Thanks for your support!
Best,
Leah
Hi Jonas,
Thank you so much for volunteering to work on the Swedish translation for us! I don’t completely understand the problem you’re describing above. We do have an old version of the Swedish translation files, which is included in that .zip file you mentioned. The translation from 3.0 even though the folder says 3.5. Since it’s from 3.0, it’s missing a lot of pieces.
The most important thing to do when updating an old translation file is to update the strings in the file with the latest .pot file. Then you can translate all the new and changed strings. I went ahead and did this for you so you can get started. You can download the .pot file for The Events Calendar here and the .pot file for Events Calendar PRO here. You can open those up in PoEdit and see all the strings that need fixing. Once you’ve done the translating and saved them, you can upload the .po and .mo files for each plugin here for me to check.
If you have any trouble, please let me know. Thanks again for your help!
Best,
Leah
Hi planet,
It looks like you also have a license for Events Calendar PRO. Can you make sure that The Events Calendar and Events Calendar PRO are both at the latest version, 3.5.1, and then check again for the ticket panel?
Best,
Leah
Hi planet,
Thanks for your note. The German translation for WooCommerce Tickets is very outdated, which is why you are seeing parts of it in English. The best way to get that part translated is to update the translation. If you’re interested, we’d love to have you work on it. Check out the Getting Started post where you’ll find the instructions and files you need. If you have any questions, please let me know!
Best,
Leah
