Leah

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Viewing 15 posts - 1,516 through 1,530 (of 3,411 total)
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  • in reply to: Booking fee? #145721
    Leah
    Member

    No worries! I’m glad that helped answer your question.

    Cheers,

    Leah

    in reply to: Licence Issue #144788
    Leah
    Member

    Awesome, glad to hear it! If you have a minute or two, we will love it if you could leave us a review here. Thank you for your support!

     

    ~Leah

    in reply to: Cannot update Event's Calender #144785
    Leah
    Member

    Hi Alex,

    Thanks for your note, and for including all that helpful info. You are indeed a few versions behind- the most recent versions are The Events Calendar 3.5.2, Events Calendar PRO 3.5.2, and WooCommerce Tickets 3.5.

    To update the premium plugins, you need a valid license entered under Events –> Settings –> License Keys. I see that you have a valid WooCommerce Tickets license, but you’ll need to purchase one for PRO if you want to continue using that plugin as well. Once you have a valid license entered on that page, you will see update prompts on your Plugins page and your WordPress Updates page. You’ll also want to do an update for The Events Calendar to get it up to 3.5.

    I recommend that you check out our License Key and Update tutorials for some video walkthroughs. If you need any further help, please just post here and I’ll help you out. Thanks for your support!

    Best,

    Leah

    in reply to: Licence Issue #144777
    Leah
    Member

    Hi clownguts,

    Thanks for your note. I suspect that even though the url looks the same on your license page, somehow it’s registering as a new site which is why you’re getting the out of installs message. Please try disconnecting the license from the site in your tri.be account (as described here) and then re-adding the license back. I think that will correct the issue. If you have any trouble or that still doesn’t fix it, let me know and we’ll go from there.

    Best,

    Leah

    in reply to: Events Calendar Pro License #144771
    Leah
    Member

    Hi fitness360,

    You can move your license to a different url from your account on tri.be. We have a handy tutorial here to walk you through the process. Let me know if you need any further assistance. Thank you for your support!

    Best,

    Leah

    in reply to: Unable to add in license key or use WooTickets #144765
    Leah
    Member

    Hi Eugene,

    I’m sorry you’re having some trouble. The license key field is under Events –> Setting on the License Keys tab. We have a video here that will show you where it is.

    If you’re still having trouble, please post a new thread in the Events Calendar PRO forum and we will assist you from there. That will help us focus on your situation and get you better and faster help 🙂

    Best,

    Leah

    in reply to: Translation issues (TEC, ECP, Community, Facebook) #142882
    Leah
    Member

    Hey Petr,

    Thanks for posting these. I’ll bring them up with our developer in charge of translations and be back in touch with you.

    Best,

    Leah

    Leah
    Member

    Awesome, thanks for confirming! If you have a minute or two, we will love it if you could leave us a review here. Thank you for your support!

     

    ~Leah

    in reply to: Problems with French translation #141674
    Leah
    Member

    Thanks immeemz. Be sure to keep an eye on the release notes for future releases for an announcement about date compatibility. We are actively working on making it much more flexible and international friendly.

    in reply to: german link translation isn't working #141667
    Leah
    Member

    Hi Tigger,

    Great, I’m so glad to hear that fixed it for you!

    You can check to see if there’s been a new translation in the readme.txt for each release, or in the release notes. The files I gave you will be officially released in the 3.6 version. If you ever have a question about a translation or want to update the files, just post here and we’ll help out 😀

    Best,

    Leah

    in reply to: Bulgarian translation #141543
    Leah
    Member

    Hi Svetlana,

    Thank you so much for volunteering! We would love to get a Bulgarian translation for The Events Calendar and Events Calendar PRO. And in exchange for your work, we’ll give you a free license for Events Calendar PRO 😀

    Check out the Getting Started post where you’ll find the instructions and files you need. When you finish, upload the files here and I’ll test them out. Thanks again for your help!

    Best,

    Leah

    in reply to: german link translation isn't working #141540
    Leah
    Member

    Hi Tigger,

    Thanks for that info. I reviewed it again and I think the issue might be that you are using an outdated translation. I have uploaded the most recent German translation files here. You’ll want to take those files and put them in the lang folder for each plugin (at plugins/the-events-calendar/lang and plugins/events-calendar-pro/lang). Make sure to replace the old German files with these new ones. That should correct most (or hopefully all) of the issues you are seeing here.

    Also I noticed that your site uses the Default Permalinks option. Our calendar works best if you use one of the other “Pretty Permalinks” options. Switching to a Permalink setting other than default will also help here.

    Let me know if you need any further help.

    Best,

    Leah

    in reply to: Greek translation The Event Calendar/Pro #141524
    Leah
    Member

    Hi John,

    That’s great! The Greek translations for The Events Calendar and Events Calendar PRO are pretty outdated, and I’d love to have you work on them. Check out the Getting Started post where you’ll find the instructions and files you need. Make sure you update the existing Greek translation files with the latest .pot files so you get all the new strings. Once you’re done, you can upload those files and post here, and I’ll test them out. Thank you so much for volunteering to help out!

    Best,

    Leah

    Leah
    Member

    Hi Petr,

    Thanks so much for all your help here. I discussed your notes with our developer who handles translations, and she agreed with your comments. She has since corrected the keywords for our plugins so that the .pot files will be more accurate.

    I’ve gone ahead and added your translation files to the plugin for the next release. Thank you so much for your assistance!

    Best,

    Leah

    in reply to: Afrikaans Pro Calendar – updated! #140829
    Leah
    Member

    Hi Liza,

    These look great! I’ve added your translations for The Events Calendar, Events Calendar PRO, and WPEC Tickets to our plugins for the next release. I’ll be emailing you shortly with coupons for free licenses. Thanks so much for your help!

    Best,

    Leah

Viewing 15 posts - 1,516 through 1,530 (of 3,411 total)