Licence Issue

[clownguts]

I had to restore my site using Backup Buddy however it now keeps telling that I have run out of installs for my licence key for The Evemts Calendar Pro however when I log in here it show the correct url. How can I correct this issue?

[Leah]

Hi clownguts,

Thanks for your note. I suspect that even though the url looks the same on your license page, somehow it’s registering as a new site which is why you’re getting the out of installs message. Please try disconnecting the license from the site in your tri.be account (as described here) and then re-adding the license back. I think that will correct the issue. If you have any trouble or that still doesn’t fix it, let me know and we’ll go from there.

Best,

Leah

[clownguts]

Hi Leah,
Thanks that fixed it perfectly.
Cheers,
Nathan

[Leah]

Awesome, glad to hear it! If you have a minute or two, we will love it if you could leave us a review here. Thank you for your support!

 

~Leah

[Author]

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