[Julie Kuehl]

Hi Guillem,

I do believe that WooCommerce Tickets can do what you are looking for. While your courses might be repeated, the tickets are set up for specific events on specific dates. You would have to manage them under those constraints. Have you seen our New User Primer? https://theeventscalendar.com/support/documentation/wootickets-new-user-primer/ There are videos there that will walk you through setting up tickets and that may answer your questions. There’s also a text description if that’s easier for you.

We don’t have a try before purchase plan in place, but you can go to our demo site and try things out: http://wpshindig.com/events/

As far as translations go, you can see the complete list here: https://tri.be/support/forums/topic/translations-master-list/. Looks like Spanish is covered for all the plugins, but Catalan is only available for The Events Calendar, the Events Calendar PRO, and WooCommerce Tickets at the present time. If you’d like to assist with translating the other plugins, you can find information here: https://theeventscalendar.com/translations/

– Julie

[Julie Kuehl]

Hi Rui,

Yeah, that looks like there’s a problem with your theme. Possibly the translation files, but more likely your theme. Unless you’ve a developer capable of tracking down the conflict, it doesn’t look like they’re going to play nice together.

Generally we do not offer refunds in this situation. That being said, I want to do right by you and can make an exception. To get that started, I’ll need you to forward your purchase receipts to pro (at) tri.be so I can match them to our records. You’ll also want to mention this thread in that message.

– Julie

[Julie Kuehl]

Hi Chris,

 

The Events Calendar PRO plugin is designed to display calendars on WordPress websites. Any other use would be customized and not within the scope of the plugin. The PRO add-on does, however, add the ability to download the events in iCal format for use elsewhere. You can see the plugins in action over at http://wpshindig.com/events/ and test out the iCal feature yourself.

 

Regarding the EDD Tickets questions, this is the backend area where the EDD tickets are setup. http://d.pr/i/jptg Once you’ve added the ticket it looks like this. http://d.pr/i/KYxY After that EDD takes over and you can edit it from there. Most of the remaining functionality comes from EDD itself and you have this http://d.pr/i/C70B available in the menu. You may want to peruse the EDD site for your specific questions as they would have more information there.

 

And thank you so much for letting me know about the broken links! They should be working now.

 

 

– Julie

[Julie Kuehl]

Hi lukatabako,

 

Well, if we go the route of tweaking the CSS, you can simply add this to the bottom of your style.css file in your theme folder:

 

/* Code to prevent View All Events link from displaying in the widget */

.tribe-events-widget-link {

display: none;

}

 

 

Can you do that?

 

Also, I’ve noted your comment regarding the wording and will consider it a bit.

 

 

– Julie

[Julie Kuehl]

Hi Phil,

 

First I want to thank you for your comment regarding the URL. That’s actually a bug in our system that’s now been logged. Sorry for the misunderstanding.

 

It’s looks like you’ve done a bit of customization there and you’re working with a Genesis theme which we’ve had some difficulties with from time to time. But as to why the data won’t export, or export correctly, I’m not 100% sure. I’m going to have one of the more dev-minded folks on the team take a look and see what they think about your situation. I apologize for the delay in getting you an answer.

 

 

– Julie

[Julie Kuehl]

Hi atracksler,

 

From what I can find in the documentation, I don’t see one for the organizer image. Perhaps you can spot something I missed? http://docs.tri.be/Events-Calendar/?s=organizer

 

 

– Julie

[Julie Kuehl]

Hi memeco,

 

You should be able to do that by either commenting out the code in the PHP file or possibly tweaking the CSS for the item. You might find some helpful information in either the Themer’s Guide (https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/) or the Documentation (http://docs.tri.be/).

 

Does that help get you headed in the right direction?

 

 

– Julie

[Julie Kuehl]

Hi memeco,

 

It sounds like you’re looking for our Community Events add-on. It allows users to submit events and you can choose whether they are published immediately or need approval. You can find out more about it at https://theeventscalendar.com/shop/wordpress-community-events/ and check out the New User Primer to see what it’s all about https://theeventscalendar.com/support/documentation/community-events-new-user-primer/

 

Let me know if there’s anything else I can help you with.

 

 

– Julie

[Julie Kuehl]

Hi Robbie,

 

I’d suggest you plead your case by sending an email to pro (at) tri.be with the specifics. Since the 501 c 3 status wouldn’t apply, please give the details of the UK recognition. And details of the offer can be found over at https://theeventscalendar.com/faqs/do-you-offer-discounts-for-non-profit-organizations/

 

 

 

– Julie

[Julie Kuehl]

Hi Josh,

 

That’s not something our Facebook Importer is currently designed to do. It would be a cool feature to add though if you’d like to leave it over at our Feature Ideas page (https://tribe.uservoice.com/forums/195723-feature-ideas).

 

I’m sorry we’re not able to meet this need at the present time. It might be possible with customization if that’s something you’re up to doing.

 

 

 

– Julie

[Julie Kuehl]

Hi again indizio,

 

Hmmm… I’m able to import that event with no troubles, so I’m thinking it’s something with the translation. I’m going to log it as a bug and we’ll keep you posted.

 

 

 

– Julie

[Julie Kuehl]

Hi philmacaulay,

 

I’m not sure I fully understand. You said the Weeks and Days are not working, but then you said their was a downloaded file with not “enough data for Calendar to read correctly.” So was it an empty file? 0 KB? And how many events were in the Weeks, Days that should have been in the file. Also, for the file that worked, how many events were in that file?

 

If you could provide a link to your site, it would be helpful to see what’s going on. And if you tried with specific Days/Weeks, that would be good to know too. That would be a first step in trying to figure out what the trouble is.

 

 

– Julie

[Julie Kuehl]

Hi jason,

 

Have you disabled all the other plugins and reverted to the default Twenty Twelve theme to check for possible conflicts? From the behavior it looks like there might be an issue with the CSS perhaps. Could you let me know what happens when you narrow it down?

 

 

– Julie

[Julie Kuehl]

Hi atracksler,

 

I’m not sure I understand what you are trying to do. Are you looking to add the organizer’s featured image to the single event view? If so, that would be possible with some customization, which is something we can’t help you with other than to point you to the Themer’s Guide (https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/) and Documentation (http://docs.tri.be/). I don’t know how comfortable you are with digging into the code.

 

 

– Julie

[Julie Kuehl]

Hi skg008,

 

If you’d like to request a refund, please email pro (at) tri.be and reference this thread. But is there anything that you think we could have done to make this clearer to prevent future misunderstandings?

 

 

– Julie

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