[Josh]

Hey plafferty,

Thanks for reaching out to us!

The option you’re describing works for default blog loops. Many times, however, themes will have custom loops on home pages that are built independently of the default loop.

You can still get the events to show in these loops but you will need to modify the loops within the theme files to include the “tribe_events” post type in addition to the default “posts” that is being used.

Let me know if this helps.

Thanks!

[Josh]

Hey Julie,

Thanks for reaching out to us!

I tested this out on my local install and was able to replicate the issue that you’re describing. Looking a little further, it appears that after importing the default option for displaying the tickets is set to “No” https://cloudup.com/cNXDoSYYm67.

However, there is a bug that isn’t allowing the option to be set to “Yes” for displaying the tickets. I’ve logged an internal issue for this bug and a developer will be looking into a solution for this issue. I’ve added this thread to our internal system and you’ll be notified here as we make progress on this issue.

I apologize for the inconvenience that this issue has caused. We appreciate your support as we work to get our plugin compatible with the latest version of the Eventbrite API.

Thanks!

[Josh]

Hey Jordanna,

Thanks for reaching out to us!

These are some great questions. Out of the box, our plugin isn’t really equipped to be a booking system. You could set it up to get the functionality you would like but it would require some work beyond what is available by default within our settings.

To answer your questions directly though:

1. You can control this with other access control plugins. There isn’t a setting within our plugin to block the calendars from non logged-in users.
2. Users can book recurring events. They can do this using the PRO plugin within the backend of the site or with the Community and PRO plugins via the front-end of the site utilizing the front-end form available within the Community Events plugin.
3. This would require additional customization beyond what is available by default within our plugin settings.

Let me know if this helps.

Thanks!

[Josh]

Hey Ruud,

Thanks for reaching out to us!

Unfortunately we’re unable to provide support for the free version of our plugin here in the Pre-Sales forum. If you would like, you can reach out for more community support within our WordPress.org forum.

As a start for further testing, try following the Testing for Conflicts procedures prior to attempting an import via CSV. There could potentially be a conflict with another plugin or your existing theme that is causing the events to not import as expected.

Thanks!

[Josh]

Hey George,

Thanks for reaching out to us!

I took a look at your site and noticed the issue with the navigation on the main “/events” page. I also noticed that overall the page doesn’t seem to load properly like the rest of the site. I clicked over to the month view “/events/month” and noticed that the menu works properly on that page.

Looking at the default list view, I see that there have been some customizations made to the templates. There potentially could be some errors with the PHP for the custom layout that is causing the navigation issue. Try turning on WP_DEBUG and see what errors are displayed on that page. This will show you where to go to resolve the issue.

Let me know if this helps.

Thanks!

[Josh]

Hey Janine,

Thanks for reaching out to us!

You can update the title for these templates by copying the appropriate files from our plugins into your theme following our Themer’s Guide. For these, you’ll want to get the single-event.php file from the core plugin and the photo > single-event.php and copy those into your theme.

To update the title to include the venue, use the “tribe_get_venue()” function where you would like the venue to display within the template.

Let me know if this helps.

Thanks!

[Josh]

Hey Chase,

Thanks for reaching out to us!

Sure thing! There are several options for you here. Without the Filter Bar plugin, you can link directly to single filters such as an event category by linking to “/events/category/music”.

If you would like to use the Filter Bar and have the filter active, you can definitely do this as well. When using the plugin, you’ll notice that each selection appends a value to the end of the URL. To link directly to a pre-selected view, select the filters and then copy the new URL that is generated to use as your link.

Let me know if this helps.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us! Also, awesome site! Every time my wife and I visit a new city, the first thing we do is find cool ghost tours to do at night 🙂

I took a look at your sidebar and noticed that there are a large number of events getting listed in your sidebar. To start, have you reviewed the settings for that widget and ensured there has been a limit set on the number of events to display there within the “Number of events to show:” setting?

Let me know if this helps.

Thanks!

[Josh]

Hey David,

Thanks for reaching out to us and you’re right! That’s a great plugin and is the one that you’re looking for to get the functionality you’re wanting from the site you linked to.

Let me know if you have any further questions.

Thanks!

[Josh]

Hey Sarah,

Thanks for reaching out to us!

It looks like the “wp_title()” isn’t being set or defined by default via your theme. Fortunately there is a pretty easy way to solve this! Take a look at this function which shows how to update the “wp_title” for the different views available within our plugin.

You would add this code to your theme’s functions.php file to update the titles for the page.

Let me know if this helps.

Thanks!

[Josh]

Hey Sergio,

Thanks for reaching out to us!

I apologize for the inconvenience you’ve experienced in using our plugin. Hopefully I can help to get you pointed in the right direction for a solution.

To start, for emails, our plugin utilizes the built-in mail class for WooCommerce. Out of curiosity, does the Membership plugin have any settings that offer customizations or modifications to the email process or template? Additionally, does the plugin offer any settings regarding purchasing process? Particularly the completion or approval process?

If so, try changing some of these settings to see if that helps in the automatic sending of tickets from our plugin.

Let me know if this helps.

Thanks!

[Josh]

Hey Lance,

Thanks for reaching out to us!

Unfortunately I’m not able to provide too much support for the free plugin here in the Pre-sales forums but hopefully I can help to get you pointed in the right direction. If you would like further support for the free plugin, you can try reaching out to our community on our WordPress.org forum.

1. There are occasionally some styling issues that can arise with different themes. In this case, it appears that there may be additional wrapper classes needed for styling that aren’t getting included on the Events Calendar templates. You can try changing the default template within the Events Settings > Display tab to see if this helps.
2. By default, we have a single view for past events. You can see this by clicking the “Previous Events” button on the list view of the calendar. If you would like something displayed differently, you would need to create a custom loop and template for that display
3. This is similar to the solution in #1 above. You can possibly get different layouts by using different default template.

Let me know if this helps.

Thanks!

[Josh]

Hey Alicia,

Thanks for reaching out to us!

It looks like you’re referring to this Knowledgebase item that shows how to move the ticket box around on the single event pages to the location you would like?

Looking at the snippets on that page and comparing to the snippets you’ve provided, it looks like your snippets are missing the priority that is set for each of the hooks in the snippet. The priority is the last number that is added at the end of the hook which you can see here https://cloudup.com/codaKY-zg2e.

Try updating the snippet with the appropriate priority and see if that helps.

Thanks!

[Josh]

Hey Baldvin,

These look great as well! It’s always great to see the community willing to jump in and help to make the experience better for other users using the plugin in their language.

We would love to get updated “.po” and “.mo” files for these translations as well. That way we can test the strings and get them added to the plugin for others to use.

Thanks!

[Josh]

Hey Baldvin,

Thanks for reaching out to us and for your willingness to provide updates to our Icelandic translations!

To start, we would love to accept updated “.po” and “.mo” from you. We have a great tutorial that one of our team members put together that will help with updating these files for our plugins.

Let me know if this helps.

Thanks!

[Author]

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