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Viewing 15 posts - 436 through 450 (of 985 total)

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July 27, 2018 at 4:37 am in reply to: Troubles with list of events layout – Avada theme #1584580

Jeremy
Keymaster

Great!

I’m going to close this thread then, but feel free to start a new one if you have further concerns.

Cheers,
Jeremy

July 27, 2018 at 4:36 am in reply to: Event showing on backend, but not on website #1584579
Jeremy
Keymaster
Hi,

I visited your website and I don’t get the 404 page anymore.

At the URL’s you gave me, I can see two different events which seem correct to me:
- https://orleanscapecod.org/event/movies-under-the-stars-at-village-green/2018-07-25/
- https://orleanscapecod.org/event/p-j-storytime-at-snow-library-2/2018-07-25/
Could you confirm that your issue is solved?

Cheers,
Jeremy
July 27, 2018 at 2:57 am in reply to: Events Import from Eventbrite hanging at 1% #1584535

Jeremy
Keymaster

Hi Jonathon,

Thanks for reaching out to us!

I’m glad your problem is resolved. I’m leaving this thread open for now, in case you come across the same issue in the coming days.

Cheers,
Jeremy

July 27, 2018 at 12:32 am in reply to: Events with new venues not showing up on map view #1584487

Jeremy
Keymaster

Hi Wayne,

I’m sorry to hear you’re having some trouble with the map view as well. Could you please create a new thread, so that we could handle your case in the best possible way?

Cheers,
Jeremy

July 27, 2018 at 12:29 am in reply to: New API key from Google, but still can't see Google MAP #1584486

Jeremy
Keymaster

Hi johnskinnycook,

I’m so sorry to hear that you’re having some trouble with Google Maps as well. Could you please create a new thread, so that we could handle your case in the best possible way?

Cheers,
Jeremy

July 27, 2018 at 12:25 am in reply to: Troubles with list of events layout – Avada theme #1584485

Jeremy
Keymaster

Indeed that’s a good news 🙂

Please let us know Rafal if that hotfix solved your issue.

Cheers,
Jeremy

July 26, 2018 at 8:16 am in reply to: Tickets can still be bought after event date #1584021

Jeremy
Keymaster

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

It’s a little bit strange, as I have the same plugins as you on my local installation, with Twenty Seventeen as a theme, and I can’t reproduce the bug that I noticed on your test website.

It might be due to some plugin options — I would need to know which one in order to report the bug. Do you have this problem for any event? Or only some of them?

Could you export your events so that I could test them on my local installation?

Cheers,
Jeremy

July 26, 2018 at 7:22 am in reply to: Event showing on backend, but not on website #1583976

Jeremy
Keymaster

Hi,

Thanks for reaching out to us! I’d be happy to help you 🙂

In order to do so, could you please share your System Information?

Was your event previously located at https://orleanscapecod.org/event/p-j-storytime-at-snow-library-2/2018-07-25/?

Did you try to re-save your event, and re-save your permalinks?

If you have some cache plugin installed, could you clean all the cache?

Please let me know how it goes,

Cheers,
Jeremy

July 26, 2018 at 1:07 am in reply to: Hide the price generated by the Events Calendar #1583833

Jeremy
Keymaster

Hi Matt,

For some reason, it didn’t go through. Could you please copy and paste it on your reply? (you may set your reply as “Private”).

Thanks in advance,
Jeremy

July 26, 2018 at 1:04 am in reply to: Changing layout on events list page #1583831

Jeremy
Keymaster

Hi Marcus,

No problem, we will be happy to refund the full amount within 30 days of payment 🙂

In order to get a full refund, please fill in the form on this page.

I hope this helps,

Cheers,
Jeremy

July 26, 2018 at 12:35 am in reply to: New API key from Google, but still can't see Google MAP #1583825

Jeremy
Keymaster

Hi,

The System Information didn’t go through. Could you copy it and paste it as a reply to this message? (you may set your reply as “Private”).

Also, if you prefer to avoid making a staging site, you may consider using a plugin like Plugin Detective and/or Health Check, each of which provide a troubleshooting mode that aims to ensure your site will continue to operate as normal for regular visitors.

Please let me know how it goes,

Cheers,
Jeremy

July 26, 2018 at 12:29 am in reply to: Removing the organizer link on the event detail page. #1583823

Jeremy
Keymaster

Hi,

I’m glad that solved your issue!

I’m going to close this thread then, but feel free to start a new one if you have further concerns.

Cheers,
Jeremy

July 26, 2018 at 12:27 am in reply to: Changing layout on events list page #1583822

Jeremy
Keymaster

Hi Marcus and thanks Mathew for your help!

I’m leaving this thread open Marcus, in case you need further help regarding The Events Calendar.

Cheers,
Jeremy

July 26, 2018 at 12:02 am in reply to: Problems to use the correct language and header text #1583812

Jeremy
Keymaster

Hi,

Did you follow my colleague Andras’ recommendations? He wrote two messages on July 24th but you haven’t replied yet: https://theeventscalendar.com/support/forums/topic/month-or-list-view-in-frech-or-dutch-issue/#post-1581767

Please let us know how it goes.

Cheers,
Jeremy

July 25, 2018 at 8:33 am in reply to: Calendar Events List view Links open in new tab #1583111

Jeremy
Keymaster

Hi again!

I’m closing this thread as it’s a duplicate one.

Please refer to the following thread for the answer: https://theeventscalendar.com/support/forums/topic/event-link-in-new-tab/

Cheers,
Jeremy
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Viewing 15 posts - 436 through 450 (of 985 total)

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