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Hello,
Thanks for reaching out!
Are you wanting to add tracking code to the headers of certain views? If so, then you might want to do a template override of the default-template.php template (which is the template used for events pages when ‘Default Events Template’ is selected under Events > Settings > Template > Events Template. Our functions list has some functions that you can use to display different code on different views, including the dynamically generated pages.
I would also recommend taking a look at this article, which has some tips on using Google Analytics with The Events Calendar.
We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to try to point you in the right direction!
Thanks,
Jennifer
Hello,
I’m sorry that you’re running into this issue, but I’ll be happy to help you figure out what’s going on. Can you please send me the link that you’re trying to import from so that I can test it out on my end? Can you also upload a screenshot of what you see on the import screen once the preview has loaded? If you are replying via email, attachments will not be included; you will need to login and upload this directly to the thread.
Thanks,
Jennifer
Hi Gregorian!
I am not aware of a particular function that you could use to do this, but you can find a list of events functions here. Our themer’s guide is also a great place to start when customizing our plugins.
We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to try to point you in the right direction!
Thanks,
Jennifer
Hi Sergio,
Thanks for reaching out! I’d be happy to help you with this, but first will you please post this question in our Events Calendar Pro forum? We use the Pre-Sales forum to answer questions about the features of our premium plugins for those interested in purchasing them.
If you have not purchased one of our premium plugins, you can post in our community forum on wordpress.org, which we review weekly to check for bug reports. If you need more in-depth support, you will need to purchase a license.
Our knowledgebase is a great place to start looking for answers, and you can search our premium forums to see if another user has posted about a similar issue. This article might also be helpful.
Thanks,
Jennifer
No problem! I agree that the “pay to post” option would be more ideal, and you are definitely not the first person to ask about this. I wish I had an ETA I could give you on this feature, but I would recommend signing up for our newsletter, which will help you stay up to date on news like this.
Let me know if there is anything else that I can help with.
Thanks,
Jennifer
Hi Chris,
That is a great question. Unfortunately the fields won’t work there out of the box, but you could add them in via a customization. If you are going this route, then you may want to instead customize the default ticket form to integrate with the Woo extension.
I’m sorry I don’t have a more straightforward solution at the moment, but if you do give this a shot and get stuck, feel free to reach out! I will do my best to point you in the right direction.
We also have some recommended developers that you could contact if you would like to have the code done for you.
If either of these options are features that you would like to see added in the future, please do let us know over in our Feature Ideas Forum! This is what we use to gauge user interest in new features and help guide future development efforts.
Thanks,
Jennifer
Ha no worries, I completely understand! If you have any caching enabled, such as on your server or via a plugin, it could be that you need to clear that out to see the changes on the front end. You might try clearing out your browser cache as well. It could be that you are changing the right thing, but the change just hasn’t shown up on the frontend yet.
Let me know if you get stuck!
Hi Rick,
Thanks for reaching out!
Running the plugin on two different sites will not cause an issue. You can have your license activated on your live site and possibly a dev site at the same time, which will allow you to update the plugin automatically. If you do not have a valid key saved on a site where you are running the plugin, then you will need to update it manually.
Please let me know if you have any other questions!
Thanks,
Jennifer
Hi Karen,
Thanks for reaching out!
This narrowness is the result of the number of columns being displayed in your admin view. You can fix this by hiding some of those columns so that the visible ones have more room to show up. You can do this by checking and un-checking checkboxes in the “Screen Options” for this admin page. To learn how to do that, read the “Screen Options” section of this page → https://codex.wordpress.org/Administration_Screens#Screen_Options
Once you get the column sizes showing correctly, if events that have attendees are not showing anything in the attendees column, then there might be a conflict with your theme or another plugin. You can test this by running through the steps outlined here. Please note that a line will show up in that column for events that do not have attendees.
Let me know what you find!
Thanks,
Jennifer
Hi Sara,
Thanks for reaching out!
I took a look at the article you linked to, and it looks like it is a bit out of date – CSS files can no longer be overridden by copying them into your tribe-events folder (this only works for the front end calendar views – PHP files). I apologize for the misinformation there! I have flagged that article as being out of date so that we can get it updated.
However, you can add your CSS to the Additional CSS area under Appearance > Customize (if you have one) or to the style.css file of your child theme.
Can you try adding your CSS this way and see if that works?
Thanks,
Jennifer
Hi Anton,
I’m sorry that you’re running into this issue with performance! I am not aware of any particular issues with GoDaddy caching, but caching should actually improve performance.
Can you try running through the steps outlined here to see if that improves things at all? I would also recommend installing the free Query Monitor plugin, which can be helpful in identifying where things are getting held up.
The tricky thing with performance issues is that there are typically multiple factors that are contributing to slow speeds, so several different steps may be necessary to see improvements.
Please let me know what you find!
Thanks,
Jennifer
Hello,
You can change some of the colors under Appearance > Customize > The Events Calendar, but your theme will also have an influence on your calendar styles. I would recommend adjusting the “Default stylesheet used for events templates” and “Events template” settings under Events > Settings > Display. These affect how much events pages inherit their styling from the theme.
Please let me know how this goes!
Thanks,
Jennifer
Hello,
Thanks for reaching out!
You can change some of the styling under Appearance > Customize > The Events Calendar, but keep in mind that your theme will have an influence on the styling. You might need to add some custom CSS to get this styled exactly the way that you would like. We have some tips on styling widgets here. This article mentions copying the CSS files into your tribe-events folder, but this method is outdated and will not work; however, you can still add the CSS rules there to the Additional CSS area under Appearance > Customize or to the style.css file of your child theme.
We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to try to point you in the right direction!
Thanks,
Jennifer
