Using SUMO Payment Plans

[Christopher]

Hi,
I would like to use a Payment Plan for purchasing tickets. I have installed SUMO Payment Plan a WooCommerce plug-in, expecting to see the option of Pay in Full or Payment Plan in the Tickets section of an event. But nothing shows, even though the Payment Plan is set up in WooCommerce for the specific ticket.

Can you let me know if SUMO Payment Plan is supposed to work with Event Tickts Plus or will WooCommerce Deposits work with Event Tickets Plus?

[Jennifer]

Hi Christopher,

Thanks for reaching out!

While tickets will typically work pretty well out-of-the-box with many WooCommerce extensions, the default ticket form that appears on events will not integrate automatically with these extensions. You can do the integration yourself by overriding the template, but you might instead want to look at using the default WooCommerce product page to sell tickets instead of the form that comes with Event Tickets Plus. These extensions are built to modify the product page, so they should work automatically when using that page.

Regarding using SUMO vs WooCommerce Deposits, I haven’t used SUMO and am not too familiar with WooCommerce Deposits – if you can would recommend trying them both out in a testing environment to see which one will work better for you.

We are limited in the amount of support that we can provide for customizations and integrations, but if you get stuck or have any questions, please let me know – I’ll be happy to try to point you in the right direction!

Thanks,

Jennifer

[Christopher]

Thanks for the reply Jennifer,

Just one thing, would I still be able to capture the extra Ticket metadata from the Ticket Fieldset if using the default WooCommerce product page?

I wasn’t sure that if I used the WooCommerce Product Page the ticket info would still appear under the Event, so that Attendees and Orders would be there in order for checking in. I am guessing that the ticket and the product is linkined in some way.

Thanks,
Chris

[Jennifer]

Hi Chris,

That is a great question. Unfortunately the fields won’t work there out of the box, but you could add them in via a customization. If you are going this route, then you may want to instead customize the default ticket form to integrate with the Woo extension.

I’m sorry I don’t have a more straightforward solution at the moment, but if you do give this a shot and get stuck, feel free to reach out! I will do my best to point you in the right direction.

We also have some recommended developers that you could contact if you would like to have the code done for you.

If either of these options are features that you would like to see added in the future, please do let us know over in our Feature Ideas Forum! This is what we use to gauge user interest in new features and help guide future development efforts.

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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