Hunter

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Viewing 15 posts - 3,871 through 3,885 (of 4,025 total)
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  • in reply to: 404 Error for Single Event #1062038
    Hunter
    Moderator

    Hey Greg,

    Sorry to hear you’re still having troubles. Would you mind sharing your System Information with me as a private reply?

    Thanks for your patience and have a good rest of your day/evening!

    in reply to: Attendees list is #1062036
    Hunter
    Moderator

    Hey Ivete,

    Awesome! I’m glad to hear it worked out for you and thank you for keeping me updated with the status of your issue. I’m going to close this thread out, but please feel free to open a new one should you have any more questions.

    Have a good week!

    in reply to: eventbrite can't be activated #1062031
    Hunter
    Moderator

    Welcome back!

    We are unfortunately unable to log into your account for any reason, so please refrain from sending over credentials. And just to clear up any confusion – 1) are you having trouble installing and activating the plugin or 2) are you having trouble once the plugin has been installed and activated?

    Additionally, would you mind sending over your System Information as a private reply? This may help expedite the process.

    Thanks for your patience and have a good day 🙂

    in reply to: View All Events #1061390
    Hunter
    Moderator

    Robert,

    Welcome back 🙂

    The ability to filter by different categories in the back-end has been converted into a separate plugin, you can read more about that here. As for the issue displaying limited events – do you have this same restriction when viewing Pages or Posts?

    Thanks for your patience while we work to resolve this issue and have a good rest of your Sunday!

    Hunter
    Moderator

    Hey Roger,

    I’m aware of the bug you’re referring to and have brought the similarities to the developers’ attention. Thanks for your input and stay tuned to your WP-admin area and theeventscalendar.com/blog for a fix.

    Have a good Sunday 🙂

    in reply to: Best approach to customizing Event Tickets #1061387
    Hunter
    Moderator

    Hey Ravi,

    Thanks for keeping me up-to-date. Glad to hear you’ve got it addressed for the moment. We invite you to add the recommendation mentioned to our UserVoice Feature Ideas as we’re always adding new features and functionality to our plugins.

    Thanks for choosing PRO and have a great remainder of your weekend 🙂

    in reply to: Removing extraneous "day" "number" from event list #1061384
    Hunter
    Moderator

    Kathy,

    Thanks for the kind words – we’re always more than happy to help! I’m glad the inspect element pointer has helped; it is a huge time saver! I’ll go ahead and close this thread out, but feel free to open a new thread should you have any more questions.

    Thanks for choosing PRO!

    in reply to: Show category description on list view page #1060731
    Hunter
    Moderator

    Hey Sylvester,

    Hope you’re having a good day 🙂

    How I got the category description to display is by following these steps:

    Make a template override of template file content.php from src/views/list to theme-folder/tribe-events/list. The code to call the necessary category description is as follows:

    <?php echo category_description() ?>

    Open your theme’s functions.php file, input the following code at the bottom and save your changes:

    if( is_tax() ) {
    echo term_description( get_queried_object_id(), 'tribe_events_cat' );
    }

    Let me know if you’re able to get the category description displaying as desired! Thanks for choosing PRO and have a great weekend!

    in reply to: 404 Error for Single Event #1060714
    Hunter
    Moderator

    Greg,

    Thanks for posting to the support forums 🙂

    Do you have an actual page created under “Pages” titled “Events”? If so, go ahead and delete it. Flush the permalinks again and see if the 404 is still occurring. Next, I would check this article in relation to fixing 404 errors.

    Let me know if either does the trick and if not, we’ll continue troubleshooting. Thanks for choosing PRO!

    in reply to: eventbrite can't be activated #1060662
    Hunter
    Moderator

    Hello Nahar,

    I’m not exactly sure what issue you’re experiencing as the link you’ve shared doesn’t work – however, it sounds like you have a communication breakdown between your site and Eventbrite.

    Check out our New User Primer: Eventbrite Tickets Knowledgebase article; it may help solve the error you’re seeing. Keep me informed on the status of your issue and thanks for choosing PRO!

    in reply to: vc composer #1060660
    Hunter
    Moderator

    Hey Renan,

    Welcome back!

    Check our Inserting the calendar into a page or post Knowledgebase article. Let me know how it goes and thanks for choosing PRO!

    in reply to: BUG – Event has pased #1060636
    Hunter
    Moderator

    Justin,

    Thanks for keeping me informed of the situation. I am unable to recreate the issue you’re experiencing. Try running through our Working with timezones Knowledgebase article. See if that has anything to do with the event incorrectly displaying as passed.

    I’ll keep an eye out on our bug ticket log for anything in regards to what you’re describing. Let me know if the timezone article helps and have a good weekend 🙂

    in reply to: Events Page title is Blog Archives #1060630
    Hunter
    Moderator

    Glad to hear you’ve got it resolved! Thanks for letting me know. I’ll close this thread, but please feel free to open a new one should you have any more questions. Have a great weekend!

    Hunter
    Moderator

    Hello again,

    Thanks for your patience while I did a little more testing. I am still experincing the issue, so I’ve gone ahead and created a ticket for it. I can’t promise you a date on when this fix will be addressed, but keep an eye on plugin updates in your WP-admin area and stay tuned to theeventscalendar.com/blog for any new information.

    Thanks for the your willingness to work on this with us and have a good weekend!

    Hunter
    Moderator

    Hello,

    Thanks for sharing the screenshot and system information. I replicated the issue you described, so I’ll bring it up with the team tomorrow (when more are active) and see if they have any ideas. If not, I’ll create a bug and we’ll hopefully get it addressed in the next release. No promises, but having it logged as a bug will put it on our radar for a future release.

    Thanks again for your kindness and patience while we check it all out. Stay tuned to this thread for more information. Have a good evening!

Viewing 15 posts - 3,871 through 3,885 (of 4,025 total)