BUG – Event has pased

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  • January 15, 2016 at 6:23 am #1056614
    Justin
    Participant

    I am noticing an issue with an event being listed as ‘passed’ before it is actually passed. For instance, we have an event scheduled for today that begins at 12:00PM and when I checked the calendar at 8:00AM the event was marked as ‘passed.’

    I tested by creating a new event, turning off all plugins, and activating the 2014 theme. When creating this test event for today with the start time of 12:00PM it appears that any end time before 2:15PM will cause the event to be labelled as passed. When I adjust the end time to anything later than 2:15PM the event displays properly.

    Please let me know if I can provide any other information. Thanks!

    January 15, 2016 at 3:23 pm #1056852
    Hunter
    Moderator

    Welcome back to the forums, Justin!

    My first hunch would be to check the “End of day cutoff” setting found in Events > Settings > General. Try adjusting it to a different time and see if the events display properly.

    If you are still experiencing the issue, go ahead and respond back with your system information as a private reply. You can learn where to get that here.

    Thanks for choosing PRO and have a great weekend 🙂

    January 19, 2016 at 6:39 am #1058636
    Justin
    Participant

    This reply is private.

    January 19, 2016 at 1:03 pm #1058832
    Hunter
    Moderator

    Hey Justin,

    My apologies for not recognizing you had shared your system information with me in the original thread creation. Are are you currently running versions 3.10.1 for both The Events Calendar and Events Calendar PRO?

    Those versions are fairly old, so my first recommendation would be to update to the latest versions available. Let me know if the time cut-off issue still occurs after updating.

    Thanks for being patient as we work to resolve this issue. Have a good week 🙂

    January 22, 2016 at 6:33 am #1060513
    Justin
    Participant

    This reply is private.

    January 22, 2016 at 10:52 am #1060636
    Hunter
    Moderator

    Justin,

    Thanks for keeping me informed of the situation. I am unable to recreate the issue you’re experiencing. Try running through our Working with timezones Knowledgebase article. See if that has anything to do with the event incorrectly displaying as passed.

    I’ll keep an eye out on our bug ticket log for anything in regards to what you’re describing. Let me know if the timezone article helps and have a good weekend 🙂

    February 19, 2016 at 8:35 am #1078180
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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