Hunter

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Viewing 15 posts - 3,016 through 3,030 (of 4,025 total)
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  • in reply to: Error after updating to 4.2 #1127035
    Hunter
    Moderator

    Hey Hal!

    Thank you for reaching out and welcome back!

    We’ve got a logged bug regarding the Photo view issue which I’ve attached this thread for the developers to reference whilst working on a fix. In the mean time, try adding this code to your theme’s style.css file and let me know how it works:

    .tribe-events-list-photo-description.tribe-events-content {
    width: 100%;
    }

    Regarding the errors you saw once the plugin update completed; I’ve encountered those myself and seen discussion between fellow support team members and we’re still working towards the exact source of conflict and a resolution.

    Thank you again and enjoy the rest of your week.
    Cheers!

    Hunter
    Moderator

    Hello and welcome to the support forums!

    I’m sorry to hear you’ve run into those issues :-/ I did a quick check and found we have a logged bug report which aims to address the issue in an upcoming maintenance release. I’ve come across a few users downgrading to versions 4.1.4. as a temporary fix, but I have yet to confirm that. You can download previous versions of PRO here and TEC here. You’ll also need to do the updates manually.

    I truly apologize you’re having to deal with the conflict! I’ve attached this thread to the bug report for the developers to reference during their dev work. Thanks for the patience and for choosing PRO!

    Cheers!

    in reply to: Issues after updating to latest version #1127003
    Hunter
    Moderator

    Hello and welcome back 🙂

    The ‘Events List Navigation’ text appears to be related to “screen reader text” – and I’m not really sure as to why that’s coming up! Try adding the following CSS snippet to your style.css file:

    .screen-reader-text {
    clip: rect(1px, 1px, 1px, 1px) !important;
    position: absolute !important;
    height: 1px !important;
    width: 1px !important;
    overflow: hidden !important;
    }

    In response to your second question, try adding the following code to your theme’s style.css file:

    .tribe-events-loop .tribe-events-content {
    float: left;
    padding: 0 5% 0 0;
    width: 100%;
    }

    Let me know if this helps 🙂
    Cheers!

    in reply to: Calendar crashed #1126995
    Hunter
    Moderator

    This reply is private.

    in reply to: License key keeps disappearing #1126990
    Hunter
    Moderator

    This reply is private.

    in reply to: Cost not displaying from what is on my csv file. #1126980
    Hunter
    Moderator

    This reply is private.

    in reply to: Side/secondary menu missingb from ECP pages #1126899
    Hunter
    Moderator

    Welcome back,

    Is there any way you can try and recreate the problem on a subdomain or a local test environment? I’m still having troubles replicating the issue. Also, I took a look at your source code and it appears there are significant changes made to the Twenty Fourteen theme. With that said, we are unable to assist with these types of issues as it relates to custom code which we’re unable to support.

    Have you tried different settings under Events > Settings > Display? Let me know if you’re able to test and what the results are. Please do so with the default Twenty Fourteen theme (with no customizations and with only our plugins active).

    Thanks again and best of luck narrowing down the source of conflict.
    Cheers!

    in reply to: Get Rid of the RSVP "Going/Not Going" Dropdown #1126819
    Hunter
    Moderator

    Hey Stephanie,

    Can you send over a screenshot just to ensure we’re on the same page? I’d be happy to help you from there. Thanks for the patience while I got to this thread and have a good rest of your Tuesday.

    Cheers!

    in reply to: License key keeps disappearing #1126258
    Hunter
    Moderator

    Hey Samuel,

    Sorry to hear about the license key troubles. Can you send over what license you’re inputting that is giving you the error as a private reply? Also, does the issue still occur while following our Testing for conflicts guide?

    Thanks for choosing PRO and have an excellent rest of your day!

    in reply to: List of Errors in Month View #1126248
    Hunter
    Moderator

    Hello and thank you for the response 🙂

    When you say “non-essential” – do you mean all other plugins other than ours? Additionally, do you have ‘wp_debug‘ set to ‘true‘ in your wp-config.php file? I’m bringing this thread to the attention of the developers as we’ve recently made changes to the JSON_LD feature/functionality and I’m not 100% sure on it all. Respond back and I’ll follow up with my findings.

    Cheers!

    in reply to: Side/secondary menu missingb from ECP pages #1126245
    Hunter
    Moderator

    Hello 🙂

    I hope your weekend was splendid! Can you send over screenshots of what the menu and/or widget section you have on the back end for the side/secondary menu?

    Cheers!

    in reply to: Calendar crashed #1126241
    Hunter
    Moderator

    This reply is private.

    in reply to: Conflict with Advanced Custom Fields Page Link Field #1126239
    Hunter
    Moderator

    Hey Micael,

    Thank you for the response. I attempted to recreate the issue but I’m having troubles doing so. If you don’t mind, send over screenshots of your ACF rules and I’d be happy to give it another shot. I do want to point out that I’m fairly limited on the support I’m able to provide here, but if we’re able to locate a bug for certain, I’ll bring it up with the devs and see what they have to say.

    Thanks again!

    Cheers 🙂

    in reply to: Reordering the metadata in single event page revisited #1126234
    Hunter
    Moderator

    Will do! Feel free to open a new thread if you have anymore questions or concerns. Have a great week.

    Cheers!

    in reply to: Cost not displaying from what is on my csv file. #1126230
    Hunter
    Moderator

    Hi Amy,

    Thank you for the response. Can you send over your System Information as a private reply?

    Thanks again 🙂

    Cheers!

Viewing 15 posts - 3,016 through 3,030 (of 4,025 total)