Gustavo Bordoni

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Viewing 15 posts - 211 through 225 (of 400 total)
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  • in reply to: Add Venue up front? #945845
    Gustavo Bordoni
    Keymaster

    Hi Catherine,

    Can you post which errors are you seen, so that I can give you a good solution?

    My Best Regards,

    Gustavo Bordoni
    Keymaster

    Hi Wendy,

    Thanks for reaching out to us and welcome to our forums.

    I will point you to two Snippets of code, they both explain a little bit on how to add new information on the tooltips.

    https://gist.github.com/bordoni/420661affe489e08fd5e

    Please take a look at our Themer’s Guide, so that you can see how some of our templates works.

    My Best Regards,

    Gustavo Bordoni
    Keymaster

    Hi Jason,

    Thanks for reaching out to us.

    So we already allow any type of customization on the dates for the Widget, check the screenshot below.

    Don’t forget to check how to do it on the PHP documentation about date formats.

    My Best Regards,

    in reply to: Link to events doesn't work after upgrading to PRO #945794
    Gustavo Bordoni
    Keymaster

    Hi Piotr,

    I cannot see this bug, can you point me to a page where it happens to that I can double check what might be happening?

    In the mean time, if you see any white pages, please activate the WP_DEBUG on your wp-config.php file and post the output that that blank page is giving you, because normally white pages are Fatal errors, and with that option you will get a message of what is that error.

    My Best Regards,

    in reply to: PHP Fatal Error #945792
    Gustavo Bordoni
    Keymaster

    Hi Oak,

    Thanks for reaching out to us.

    I’ve tested this same behavior locally and I wasn’t able to do it, when I did some code research here I found that this get_current_screen functions is only called when we are on the administration or it’s an AJAX call, which leads to the conclusion that one of these variables is true.

    Can you test the thing pointed in our Testing for Conflicts page so that I can rule out conflicts before doing some more deeper development debugging?

    My Best Regards,

    Gustavo Bordoni
    Keymaster

    Hi Natalie,

    I’ve tried to reproduce the bug locally but this is weird, it doesn’t happen to me at all so I will first ask you to update your plugins to the latest version, then try the tutorials to see if there are any conflicts on your installation.

    Just to let you know I’ve found that the bug is a JavaScript error when I was trying to see what was the problem.

    PS: EventBrite is not a iFrame it’s a JavaScript that creates that table.

    My Best Regards,

    in reply to: Add dato and time to Event block in Month View #945788
    Gustavo Bordoni
    Keymaster

    Hi Lars,

    Thanks for reaching out to us.

    So currently you can change the output of the month view by create a file on your theme:

    [your-theme]/tribe-events/month/single-event.php
    

    There you can use PHP to get the result above.

    My Best Regards,

    in reply to: WooTickets – Display number of Tickets sold #945741
    Gustavo Bordoni
    Keymaster

    Hi Gareth,

    Sorry for making you wait so long for an answer. This week has been action packed with the whole team been off.

    So I can safely say that it’s possible, and it will require a Developer to guide you or to create this solution for you.

    If you want, reply here and I can give you some directions on how to do it, but it’s an easy task, it will require a little exchange of information from you, us and the developer.

    My Best Regards,

    in reply to: Discount for multiple tickets #945710
    Gustavo Bordoni
    Keymaster

    Hi Graham,

    I’m glad this solved your question.

    Thanks for your feedback and I marked the correct answer and closed the thread.

    My Best Regards,

    in reply to: Multiple Calendars on one Site? #945630
    Gustavo Bordoni
    Keymaster

    Hi Maddie,

    Thanks for reaching out to us. I can safely say that this possible, that’s How our events works, you even have tags just like WordPress Posts, you be able to have a Category Calendar for each one of your Categories and a master one with all of the events there.

    I hope this solves your question, if not reply and I will do my best to answer it properly.

    My Best regards,

    in reply to: Discount for multiple tickets #945627
    Gustavo Bordoni
    Keymaster

    Hi Graham,

    Thanks for using our forums and reaching out to us with this question.

    First and foremost I will tell you that this is completely up to your WooCommerce installation, we only use the price on the order to track down some reports.

    There are a few good plugins for WooCommerce that will accomplish that, I will point you to one (WooCommerce Bulk Discounts), and if you want you can look further. I mean we only create the product and create the link From the Ticket to the Event, everything on the product side is managed by WooCommerce.

    I hope this solves your issue.

    My Best Regards,

    in reply to: Filter Bar Freezes Site #945612
    Gustavo Bordoni
    Keymaster

    First I’m very glad it’s working again.

    I would that there might be a plugin, something on your server or theme that had the <b>E_NOTICE</b> level of errors been shown on screen.

    I can suggest you to take a look at the wp-config.php file exemple for that on the Codex, which points how to ensure that your Errors are printed to a Log file instead of the screen, which as you already saw can cause problems.

    If you want to debug, you can also use Debug Bar a plugin that will help you with that.

    As you said, the issue is resolved so I will close the thread and mark the correct answer.

    My Best Regards,

    in reply to: Mapped domain and Events Calendar #945610
    Gustavo Bordoni
    Keymaster

    Hi Maria,

    Our team is off for a few days because of a Team Gathering that Tribe does once a year, they should be back real soon. I cannot do that for you because it requires permissions I do not have on the system.

    I will try to reach out to the people that are responsible for this task and see what they can do.

    My best Regards,

    in reply to: Unable to View Public Events when not logged in #945609
    Gustavo Bordoni
    Keymaster

    Hi Carl,
    That’s is awesome to hear, you marked the correct answer, thanks for your feedback.

    I will close this thread.

    My best Regards,

    Gustavo Bordoni
    Keymaster

    Hi Andrew,

    I saw that you marked the correct answer thanks for your feedback, I will close the thread.

    My Best Regards,

Viewing 15 posts - 211 through 225 (of 400 total)