[Gustavo Bordoni]

Hi Wil,

Sorry for the delayed answer here.

I would like to point out that our Support team has a few developers that can help you with guidance if you already have Development. Just hit us up here on the Support Forum and someone will give you the directions if you have a specific problem.

Please if you do have the Events bar Add-on I cannot see it in our system, send an email to [email protected] so that you can post correctly.

My Best Regards,

[Gustavo Bordoni]

Hi Everyone,

We are going to release a new Eventbrite version on Monday and it should solve your problems, if not please reply.

Please try to avoid commenting on other people threads, it makes it a little bit confusing for the team to organize where the problems are coming from.

My best Regargds,

[Gustavo Bordoni]

Hi Brent and Cassandra,

After a lot of testing here I wasn’t able to figure out how this is happening.

It seems like the Coordinates are missing for some weird reason on Cassandra’s Database, you might need to re-generate the Coordinates using the Google Maps API.

Brent, your best bet here is to open a new Topic, because this thread is already too long for us to keep it here.

My Best Regards,

[Gustavo Bordoni]

Hi Chelsea,

Unfortunately this doesn’t help much, I think you might be facing a bug of the code, so what I will ask you to do is the following.

Can you activate the Debug on your website, and see if there was any changes to the message or if anything new appeared.

My Best Regards,

[Gustavo Bordoni]

Hi Chelsea,

Can you provide me a screenshot of the page in which the error happens?

My Best Regards,

[Gustavo Bordoni]

Hi Veronica and Margaret,

I’ve tested both events, and on my end it works as expected. Could you provide me with a Screenshot of which error you guys are seen?

Last question, does the event import at all? Or the ticket selling doesn’t appear?

My Best Regards,

[Gustavo Bordoni]

Hi Jasper,

You want to change the String or only do the Translation?

I mean, because depending on your answer I will point you to another resource.

My Best Regards,

[Gustavo Bordoni]

Hi Wil,

Thanks for reaching out to us here on our support forum.

Unfortunately that is something that you would have to create, our plugin have the right filters and actions to allow this to happen, take a look at Events Bar add-on.

It will require you to Hire a Developer to create this for you.

My Best Regards,

[Gustavo Bordoni]

Hi,

Can you provide me the link in which this import problem happens?

My Best Regards,

[Gustavo Bordoni]

Hi Zane,

Thanks for reaching out to us here on our support forum.

Can you point me to the URL of the Event you tried to import from EventBrite?

My Best Regards,

[Gustavo Bordoni]

Hi Chelsea,

Thanks for reaching out to us here. I would like to point you out to the Tutorial on how to Setup this new EventBrite version on your Website.

I’m telling you to take a look because on my local server I was able to import the given event without any problems.

—

Hi Veronica,

Thanks for reaching out to us here. Can you send me the link to the event you are having problems importing?

My best Regards,

[Gustavo Bordoni]

Sorry Ray,

What is your question about the explanation, would you like me to elaborate on which part?

You will need to know the WordPress structure for Hooks and Filters to be able to understand how to do it.

My Best Regards,

[Gustavo Bordoni]

Hi Glenn,

I tried here a few time an I wasn’t able to reproduce the bug, since it’s a thing that only happens once in a while I will report this as a bug on our tracker but it will be low priority for the development team.

My Best Regards,

[Gustavo Bordoni]

Hi Glenn,

Send me a link with where this is and I will see what is a good solution.

My Best regards,

[Gustavo Bordoni]

Weird, So it should be something on your CSS conflicting.

Provide me with a link and I might be able to check what is wrong.

My Best Regards,

[Author]

Posts