George

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Viewing 15 posts - 9,886 through 9,900 (of 10,499 total)
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  • in reply to: Admin events list: ticket counts #952816
    George
    Participant

    Hey Mike,

    I’m not sure what’s happening with your custom code – it’s possible something with the other code you have that hooks up the custom columns themselves is part of the problems you’re facing, though I can’t say that for certain.

    You are right about the importance of being able to tell how many tickets have sold for an event. And in case it’s helpful, I just wanted to point out a few places where you can already find this data – first, if your tickets have a stock, then if you go to the “Products” list in your admin generated by WooCommerce, then it will show the amount sold out of the stock. So if you have 25 tickets for sale, and 14 have sold already, the “stock” column in the “Products” page will show 14/25 for that ticket.

    Another place to find this is the WooCommerce > Reports page. You can see sales reports for each event’s tickets.

    Finally, on each event itself, there’s a “Sold” field next to the tickets that shows how many have been sold, without needing to set up a stock or anything.

    You may already be aware of all these things, and if so I apologize to repeat them to you, but just wanted to share all those options in case the trouble from creating a custom solution is not worth it.

    Cheers,
    George

    George
    Participant

    Hey Joni,

    You will need the original core plugin and PRO both active on your site.

    I’m glad you made progress here, come back to the forums if you ever have any other questions or concerns! 🙂

    Cheers,
    George

    in reply to: Do the users can create their own passwords ? #952810
    George
    Participant

    Hey Luciane,

    People who submit events via Community Events submission forms will not be able to then go edit those events.

    You can, however, allow anyone to register on your site separately from Community Events, which is possible by checking “Allow anyone to register” in Settings > General in your WordPress admin area, which will allow people to register on your site if they go to {your-site-name.com}/wp-login.php?action=register

    You have a lot of control over this registration stuff, and could indeed set things up so that these users can create events but cannot access other parts of your admin – explore the web and information about WordPress in general to get a better sense of how all this works, for example this Codex page links to some other pages that are all great reading for learning how this stuff works → https://codex.wordpress.org/Registered_User_Features

    If you have further specific questions or concerns about Community Events or anything, let us know! 🙂

    Cheers,
    George

    in reply to: PLACING AN ORDER #952806
    George
    Participant

    Hello,

    Internet Explorer may be the culprit here – we’ve heard a handful of other reports about similar behavior and are investigating this issue, and will fix it as soon as we discover a problem here, but in the meantime, does anything improve if you try purchasing in another browser?

    Thanks!
    George

    in reply to: Event Details will not show #952805
    George
    Participant

    Hey Ron,

    Thanks for sharing here – I unfortunately do not know what exact versions of both plugins would be compatible with each other, but you should be able to download older versions by logging in at https://theeventscalendar.com/my-account/downloads/ and choosing an older version of PRO.

    For Events Calendar core, you can get many more versions than you can with PRO, and you can find all the available versions in the “Other Versions” section here → https://wordpress.org/plugins/the-events-calendar/developers/

    I hope that helps!

    — George

    in reply to: Follow-up: Problem with tribe_get_past_link() #952801
    George
    Participant

    Hey Marty,

    I’m sorry about your continued trouble with getting things working – we indeed changed things coming into version 3.9, but changed those functions as well and things should work fine.

    I’m curious – what are the exact Permalink settings on your site?

    Thank you for being patient with this process so far, I’m confident we can get a working solution in place until the next major plugin update!

    — George

    in reply to: how to translate the month and the time #952795
    George
    Participant

    Hey Kevin,

    First of all, I’m sorry to hear that checking out our references was a pain for you – what sort of stuff was annoying? We love feedback and genuinely want to make our reference materials easy to use, so if you have complaints and critiques, lay ’em on us! 🙂

    As for the date formatting, it isn’t a hard thing to edit – definitely let us know more details about what you’re not able to edit. Are you not able to display month and day names in a foreign language? Or are you just not getting things output in the specific format you want?

    Also, have you checked out and explored our Date Display Settings? These are in Events > Settings > Display Settings, as shown in this screenshot → https://cloudup.com/cWxgeyfk4yR

    Those are quite flexible and allow for a lot of custom formatting.

    — George

    in reply to: Mapped domain and Events Calendar #952784
    George
    Participant

    Hey Maria,

    Thanks for being a great customer and for your patience with the whole issue – the fact that you didn’t find those files is a concern, and we will definitely look into the account downloads setup from our end to see if files are getting dropped or something.

    Best of luck with your site Maria – if other issues arise, don’t hesitate to come back and open up a new ticket! (And if it’s related to the problems in this ticket, share a link to this ticket for reference so we can pick up where we left off).

    Thanks a ton Maria! 🙂
    George

    in reply to: Meta Keys #952781
    George
    Participant

    Hey Spencer,

    The code I shared just outputs the data that you can then play around with on your own – the specific implementation of what you want on your site, and how it integrates with that Essential Grid plugin/theme, is a bit beyond the scope of our forums here, which you acknowledged and I appreciate you being aware of that! 🙂

    Something that might help, regardless of all that, is to clear up exactly what my example code is showing. If you’re trying to just take that example code and then copy and paste one of the keys in the output array into a get_post_meta() call, it will not work. Instead, if you wanted to get the price of the first ticket that is output in my example code, you could use code like this:

    
    echo '$' . $tickets_meta[0]['price'];
    

    I don’t know if this will help, but here’s a screenshot illustrating a bit more about how my example code is related to the specific ticket prices → https://cloudup.com/cfO43ASboQj

    The print_r function that I pointed out on the right side of that image (i.e. print_r( $tickets_meta );) prints out all the data of all the tickets – you don’t need to “Print” anything on your actual site, as it’s quite ugly and meant for development purposes 🙂 but do you understand what I mean about it printing out separate arrays for all tickets?

    Okay, if so, then the next step is just to get the price of one ticket. Arrays in PHP, and most code in general, are zero-based, so 0 is the first element, 1 is the second element, 2 is the third, and so on.

    So if you want the ‘price’ key from the first array of ticket data, the code I shared above is how to reference it:

    
    $tickets_meta[0]['price']
    

    If you wanted to echo this in bold text, for example, look at my modified example function here for reference → https://gist.github.com/momnt/fc4790363eb626b9893c

    I’m not saying to use that, I’m just sharing an example of different ways to access the price data – I hope this helps!

    Cheers,
    George

    in reply to: Message on ticket receipt #952772
    George
    Participant

    Hey Gordon,

    Thanks for being patient while we looked into this – can you try out this slightly-modified version of your functions.php file and see if anything changes as we hope?

    https://gist.github.com/momnt/2a8951468819c1a457d1

    Thanks!
    George

    George
    Participant

    Hey Sharad,

    Some of your questions are not related to The Events Calendar specifically, but I can at least point you in the right direction with them.

    1. This question is an example of this – it’s not quite related to Events Calendar specifically, but if you customize the use of WordPress’ own wp_title() function in your site, then you should be able to get the title to display however you see fit. Learn more about this function here → https://codex.wordpress.org/Function_Reference/wp_title

    2. This is currently not possible without code customization. The simplest way to do this would be to create a custom field for events where you can log the actual Display Price you want to show up separate from the ticket price – then, look through our /views/ folder for the use of code like this:

    
    <span><?php echo tribe_get_cost( null, true ); ?></span>
    

    If you replace that with a get_post_meta() call to the “display price” meta field I recommended showing above, that should work fine. Learn more about get_post_meta() here → https://codex.wordpress.org/Function_Reference/get_post_meta

    To learn about how to customize these /views/ templates in the plugin, please read through our customization guide here → https://theeventscalendar.com/knowledgebase/themers-guide/

    3. Yes, you can add custom fields anywhere on your WordPress site. This is not specifically related to The Events Calendar at all. Check out the get_post_meta() function I shared above, and read up on custom fields in general by searching online for information about them. It’s a simple process within WordPress and you should be able to integrate the custom fields with your Payment / Checkout plugin pretty easily.

    4. This depends on your theme and your eCommerce plugin, not The Events Calendar, but yes, it should definitely be possible with custom code.

    Cheers!
    George

    in reply to: Mapped domain and Events Calendar #952763
    George
    Participant

    Hey Maria,

    Thanks for your patience with this issue, and I’m sorry about some of my wondering in my post above not turning out to be true.

    I’m glad to hear things are working now though! I think you should totally proceed with uploading the missing files and setting SCRIPT_DEBUG to false – if any issues arise from this please let us know!

    Thank you!

    George

    in reply to: Add fields in the list view #951854
    George
    Participant

    Hey Iago,

    Thanks for reaching out to us here.

    Many of the specific things you listed are indeed technically possible, but would require custom coding a bit beyond the scope of the support we can provide here.

    For adding fields for events, you can either use the “Additional Fields” section of the Events Settings in your admin, or you can manually enter values for “Custom fields” on individual edit screens for events in your admin.

    Then, if you want to display these values, you can simply use WordPress’ own get_post_meta() function, which you can read about here if you’re not familiar with it → http://codex.wordpress.org/Function_Reference/get_post_meta

    If you only want to show those values in the List View, you can create a custom template of the list view yourself and manually add those get_post_meta() calls, which you can learn about herehttps://theeventscalendar.com/knowledgebase/themers-guide/

    That Themer’s Guide should also provide some useful advice on how to customize the Single Events view, including removing the organizer columns and changing various other things like you mentioned.

    I hope this helps Iago, let us know if it does! 🙂

    Cheers,
    George

    in reply to: Problem with the date format #951852
    George
    Participant

    Hey Kornelia,

    Sorry you’ve run into some trouble here! I’m curious, what are your site’s Date Format settings? You can find these in Settings > General in your WordPress admin, like in this screenshot → https://cloudup.com/cif_iI-b5bC

    Does changing those values change the display date format?

    Next, what are the date format settings in your Events Settings specifically? You can find these in Events > Settings > Display, like in this this screenshot → https://cloudup.com/cV1qyNkSyzV

    And finally, does changing these date format settings change the display date format?

    Let us know what you find! 🙂

    — George

    in reply to: Pre-sales Questions #951849
    George
    Participant

    Hey Mark,

    Thanks for reaching out here.

    At this time, you unfortunately cannot have multiple calendars on the page or multiple separate calendars for each department – the closes functionality to this that I can think of is to use “Event Categories” to categorize events by the department, and then you would be able to filter what events display based on the event category.

    As for an event registration function, do you mean a function that would allow people to “register” for events, and sign-up or RSVP for them?

    If so, then something similar to this would be possible with one of our Ticketing Add-on, if you made the “tickets” all free, but other than that there is no default functionality like this.

    One other free option for that sort of functionality is to check out a free add-on plugin by one of our developers called “Event Rocket” – we do not support this plugin, and it is an experimental tool you may need to tweak to get functioning correctly, but it is free, and many people love the functionality it offers → https://wordpress.org/plugins/event-rocket/

    A simple RSVP feature was just added to Event Rocket, and it also does come with some shortcodes that might make it easier for you to embed events as needed for various departments.

    The Events Calendar is free, and so is Event Rocket, so hopefully you can download them and play around with them, and see if they suit you and your client’s needs.

    Let us know if this helps! 🙂

    — George

Viewing 15 posts - 9,886 through 9,900 (of 10,499 total)