Trouble Finding the License Key Section to Update to Pro

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  • #951612
    Joni
    Participant

    Hi there. I have my new license key number but I can’t find anywhere on my current Events settings on where to actually use this number. I want to update my Events Calendar to the Pro version. I don’t see where I can manually update the version of my plugin either (per another forum q/a that I read). Please help! The Events settings Header I am given only lists General, Display and Help. Thanks for your help!

    #951708
    George
    Participant

    Hey Joni,

    Sorry you’ve run into frustration here โ€“ย are you trying to update to Pro from within your WordPress site’s admin area?

    If so, this is unfortunately not possible, and you’d need to go to https://theeventscalendar.com/my-account/downloads/, download a .zip of Events Calendar PRO, and manually upload that .zip file to your site as a plugin. Then, you can “Activate” this in your admin area, and then finally you should notice more tabs in the Events Settings, including a location to add your license.

    Let me know if the information here helps โ€“ย if not, let us know what specific things about this process you’re getting stuck on, we’ll do our best to offer a more helpful reply from there ๐Ÿ™‚

    Cheers!
    George

    #952020
    Joni
    Participant

    It works! Thank you so much! Also, one more question, is it important to deactivate the original Events plugin or do I keep the original and PRO activated? Thanks again for your help!

    #952813
    George
    Participant

    Hey Joni,

    You will need the original core plugin and PRO both active on your site.

    I’m glad you made progress here, come back to the forums if you ever have any other questions or concerns! ๐Ÿ™‚

    Cheers,
    George

Viewing 4 posts - 1 through 4 (of 4 total)
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