[George]

Thanks for the update the @athlete – unfortunately, the essence of the problem is how you said “The theme’s page templates”. Page templates themselves are theme-specific creations, not things from within plugins (not just our own – you can’t make page templates from plugins at this time).

Further, if the revolution slider only works with Page Templates in your theme, then nothing about Events could pick up that data anyway since there are of a post post type – they function like posts, in other words, not pages, which means they don’t have support for page templates.

I hope that information helps clarify things a bit – even if so, however, I’m not saying we have to end here.

I’m curious about alternatives – there must be some way to manually call a Revolution Slider, do you know of such a method? There should be a shortcode, for which you can use the WordPress function do_shortcode() to call it directly from an Events Calendar template, or it might have a template tag of its own, which you could just add to an Events Calendar template directly.

I’m sorry about some of the inherent limitations that seem to be in place here – hopefully with the Themer’s Guide I linked to earlier in this thread, and some Revolution-Slider specific code, you can put something useful together here.

Thanks,
George

[George]

Thanks for the update Brad. Best of luck with your site!

[George]

Hey @darkey,

Are you using the new translations website mentioned above?

[George]

Hi KJ,

Sorry to hear about your issues, and for the delayed response here – you should post issues in new threads whenever possible, as that will let us see them faster.

In regards to your specific issues, however, I unfortunately can only recommend trying to delete the versions you have already installed on your site, and then trying to download fresh version from theeventscalendar.com/my-account/downloads and trying to install them again. This process might seem pointless, but for the handful of people who have reported issues similar to yours, this solution has worked.

Please let us know what you find!

Thank you,
George

[George]

Thanks OnoLux! I’m curious, why are some of these strings not modified from the original? Does it not make sense to change them within the norms of the Danish language? https://cloudup.com/cc-d_1guDSR

Just curious here – if it would be incorrect to modify those words like “Find” and “Tags”, I’ll approve these items.

Thank you!

[George]

As for general translation-related questions, I’m sorry to hear from both of you that the Spanish translation is not working correctly anymore.

We’re working with translators to get improved translations out to the public as soon as possible, and appreciate your patience while we do this.

If you’re interested in contributing to translations, we’re no longer using the original method for accepting or sharing translations via the Translations Forum. We have something much better now, so that more people can contribute and our translations can stay more consistently updated.

We’ve just launched a whole new process for translations and have two write-ups for it here:

Changing the Language on Your Calendar

And here:
https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

Two things to note are:

1 – You do not have to submit an entire translation, you can just submit translations for individual strings. Even if it’s just one string, or something like a spelling correction, it all helps!

2 – Your submitted strings will be saved as “suggestions”, and not immediately included in a translation file for export until an administrator approves them. This may seem like a limitation, but it just helps us ensure nobody comes along and deletes translations or adds spam or something to them. Your suggestions will be approved very promptly.

I hope the information here brings you up to speed on our new translations site – let us know if it does, or if you have any other questions or concerns! 🙂

Thank you!
George

[George]

Hey @casabrancas,

If there are issues with WPML specifically, at this time there is unfortunately little we can do to improve the compatibility. However, we are actively working on better support for and compatibility with WPML, and should have some improvements released to the public before 2016 arrives.

[George]

Thanks for the update Phil!

Does it have the ability to send out tickets via email?

Event Rocket doesn’t do that, unfortunately. It is not a whole ticketing system or anything, just an extension of The Events Calendar with some extra features and functionality.

Really I need some sort of custom form.

If you can’t make WooCommerce Tickets work for you, then a) be sure to ask for a refund from us so you don’t waste that money, and b) using a custom form may then indeed be the best remaining option. We don’t make anything like that, but plugins like Ninja Forms and Gravity Forms are the best form solutions out there for WordPress, with add-ons of their own, so you could probably concoct something useful with those plugins.

FYI I never received your reply in an email, only by returning to the forum.

Sorry to hear that! It’s a weird issue that seems to affect people intermittently, and randomly. We’ve got some forum-related fixes coming soon, mostly back-end fixes, but those might help prevent this drop in emails. Sorry about that Phil!

Thank you,
George

[George]

Thanks for the update Jeff, and for your patience with this issue! Best of luck with your site.

— George

[George]

Hi Ernst,

While there’s not quite a “quick and dirty hack”, you should be able to make the customizations you’d like here.

We can’t offer line-by-line code examples, but there are some great resources that you can use to piece something useful together.

The first thing to ensure is that you know how to customize our views in general. This includes Email templates and tickets-related things. To learn how to do this, check out our knowledgebase guide here → https://theeventscalendar.com/knowledgebase/themers-guide/

Using the principles outlined in that article, the file you’ll want to customize for ticket emails is located in the-events-calendar/src/views/tickets/email.php.

So, once you have a version of this file in your theme so that you can safely customize it, you can start playing around with code, including using the custom fields you mentioned that you’ve created.

Using values from custom fields is as simple as using the WordPress core function get_post_meta(). Learn about this function here → https://codex.wordpress.org/Function_Reference/get_post_meta

For example, if you make a custom field for tickets called “_example_ernst_is_cool”, you’d call the value of that field for that event with code similar to this:

$example = get_post_meta( get_the_ID(), '_example_ernst_is_cool', true );

Now, the variable called $example “holds” that value, and you can echo it, do other stuff with it, etc.

I hope these pieces of information lay a solid foundation for you to start building upon, and that you can make some useful customizations on your site.

Let us know if this helps, and/or if you have any other questions or concerns.

Thanks!
George

[George]

Hi Richard,

Sorry you’re having trouble with this! This is unfortunately the result of some security-related code we have that, as you describes, strips and/or escapes HTML of various types before communicating it to/from the database.

Even if HTML is “valid”, it might still get stripped, so the best alternative I can recommend is to just use a filter to achieve the same result – you should fortunately be able to do this quite simply, by using the tribe_events_before_html filter in your theme’s functions.php file.

To see an example of this, I’ve made a Gist for you that you should check out here → http://git.io/vLXlK

If you copy and paste that code into your theme’s functions.php file, it should help here.

Let us know if it does! Or if you have any other questions or concerns 🙂

Thanks,
George

[George]

Now am I able to use PayPal Adaptive Payments to charge a commission on ticket sales all the while users submit their own events using the Community Events add on.

Hi Winston,

This is unfortunately not possible without very extensive code customization at this time.

Let us know if you have any other questions/concerns! 🙂

Thanks,
George

[George]

Hey Winston!

Upgrading a license can be done from within your account here on theeventscalendar.com, we have a knowledgebase article here that you should definitely check out → https://theeventscalendar.com/knowledgebase/upgrading-a-license/

Let me know if that helps!

Thanks,
George

[George]

Hey Marie,

Thanks for reaching out to us! I’m sorry to say, but I unfortunately don’t quite understand your issues here.

Can you provide some more detail here? Include screenshots if you can, as well.

One thing I did notice on your site was that http://parisgratuit.com/testwp41/events/ is not an Events Calendar events page – it seems you’ve added this page yourself in the admin of your site? If so, delete that page – The Events Calendar will generate a page at /events/ on your site by itself.

Thank you! And sorry for my misunderstanding.

— George

[George]

Hey Rob,

Thanks for reaching out to us. When you describe wanting “the PayPal screen to be informative”, can you clarify exactly what you mean by “the PayPal screen”?

Do you mean the checkout pages that are on your WordPress site as the user goes through the process of buying tickets? If so, take screenshots or just elaborate on the exact page in that process you are talking about.

Or do you mean the actual PayPal.com purchase page that the user is directed to once they click “Purchase” on your site?

I’m sorry for my confusion on this detail of your question, but I just want to be sure I address the right thing so we can help you out as fast and as effectively possible 🙂

Thanks Rob!
George

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