[George]

Hey Carl,

Thanks for reaching out to us. We’ve got a handy Knowledgebase article about making this sort of customization here → https://theeventscalendar.com/knowledgebase/altering-or-removing-headings-on-calendar-views/

Check that article out and give it a good read, it should help quite a bit here!

Let us know if it does, or if you have any followup questions or concerns.

Cheers,
George

[George]

Hey Mark,

Sorry you’re having trouble here! You describe your 404 behavior as follows:

it shows the event list, but is showing “not found” content above it.

I checked out your site, and went to the list page that you mentioned – here’s a screenshot of what I found → https://cloudup.com/cQ36MC2xlaY

The good news is that that page is only partially broken. I say “partially” because the little text box saying “There were no results found.” is display correctly – there indeed do not seem to be events within the time range to display, which causes The Events Calendar to return that text and this is working properly.

However, The Events Calendar returns a 404 error status for pages like this, where no events are located. And so if a theme has a 404.php file template, which yours seems to have, then that template will be displayed when a no-events-found page is loaded. This is where the “Oops!”-style text comes from on your /calendar/list page.

To fix this, we have a great, simple little plugin that will still preserve the “No events found” text, but will change the status headers to 200 status, thus preventing the 404 error and, hopefully, the loading of your “Oops”-style page template in cases like this one.

You can download that plugin for here → http://m.tri.be/no404s

Install it and activate it, and then go to Settings > Permalinks in your admin. Click “Save Changes” without actually changing anything, which is a little WordPress “trick” to refresh the permalinks across your site, and then try out that list page again and see what you find. Hopefully that “Oops!” text goes away 🙂

Let us know if that helps!

Thanks,
George

[George]

Hey James!

Thanks for reaching out to us, and for the kind words. Glad to have you here and to help 🙂

Or, at least, to try to help – I unfortunately do not know with 100% certainty if the WooCommerce Product Extensions add-on will help you out here. But, I’m reasonably confident that it will, and hope very much that you try it out.

Here’s why:

Though you mention failing to get things to work by creating variable-products with the tickets within WooCommerce, the extension might yield different results because our WooCommerce Tickets are just WooCommerce “Products”. In other words, if that WooCommerce Extensions add-on can successfully link other “Products” within your WooCommerce store to the ticket products, then in theory they should work fine together at checkout.

It’s possible that it still won’t work, so I don’t want to get your hopes up or promise anything magical here.

But WooCommerce has a great 30-day refund policy, as well, so you should be able to try out the add-on and get a refund for it if it doesn’t work without any hassle.

I don’t know if the information here is helpful – let us know if it is, or if you have any followup questions/concerns/fun jokes/whatever.

Cheers,
George

[George]

The funny (strange) thing is that in local installation (USBWebserver) it runs perfect and save the settings.

Hey Nikos,

Thanks for reaching out to us here, I’m really sorry about your issues and hopefully we can help out.

The text from you that I quoted above indicates that there is, indeed, something specific to your non-local installation that seems to be the culprit here (i.e. your site that is not running on USBWebserver).

You mention running through our troubleshooting steps, which we appreciate and is a big help. I’m curious, have you activated WP_DEBUG on your site? If not, you can do that by heading to your site’s wp-config.php file and change this line of code:

define('WP_DEBUG', false);

to this:

define('WP_DEBUG', true);

That will display PHP errors if any exist, which might help here.

After activating that, try to save settings again. See what happens – if any errors pop up, copy and paste them in their entirety to a Gist at http://gist.github.com, and share a link back to those Gists in your reply.

Let us know what you find!

Thank you,
George

[George]

Hey Rich,

“Events” from the Events Calendar are registered as fairly-normal Post Types within WordPress – they’re of the “post” capability type, which means that you should have the basic “visibility” settings for an event in its edit screen.

Here’s a screenshot of these options, which start as just a line of text that says “Visibility: Public”, but expands to a few different options when you click that text (as shown here) → https://cloudup.com/cUBTc4eO6Ds

If you use any of those options – private or password-protected – they should work fine with Events. These are things that are default to WordPress itself, not The Events Calendar, so you can configure settings related to these options in your admin area’s general “Settings” tabs..

I hope this information helps! Let me know if it does.

Cheers,
George

[George]

Hi @aryamans,

Sorry to hear about these issues on your site – it’s an odd issue that the Events > Settings page would not show up, and so even though you mentioned that you tried our “Testing for Conflicts” article, can you please address each of the following items in the order they appear?

1. What version of WordPress is currently running on your site?

2. What versions of both The Events Calendar and Events Calendar PRO are listed in your “Plugins” admin page?

3. Do any errors pop up on your site if you head to your site’s wp-config.php file and change this line of code:

define('WP_DEBUG', false);

to this:

define('WP_DEBUG', true);

Let us know what you find! 🙂

— George

[George]

Great! Thanks for the update 🙂

Best of luck with your site,
George

[George]

Glad to hear it! Thanks for the update and the kind words 🙂

Best of luck with your site,
George

[George]

Hey Donna,

Thanks for elaborating on your request here. Unfortunately, achieving this will require writing custom code beyond the scope of the support we can provide here in the forums.

We do keep a list of good freelance developers if you’re interested in hiring someone – if so, shoot us an email at [email protected] and we can share the list.

Sorry to disappoint! Let us know if you have any other questions or concerns.

Cheers,
George

[George]

Just a question though, since I copied it directly in my functions.php file, does that mean that it will go away and I’ll have to start over when I’ll update my theme?

Unfortunately, yes, this is the case. All the more reason to keep good, consistent backups of your entire site and database, and to backup manually before installing or updating anything on your site – plugins, themes, WordPress core itself, anything.

Cheers!
George

[George]

Hey Folks,

Thank you all for reporting this behavior, and for your patience while we sort it out. I’ve reported this bug to our development team and we’re working on figuring out what’s going on here. Stay tuned to this thread for updates!

In the meantime, on the topic of translations, we’re no longer using the original method for accepting or sharing translations via the Translations Forum but we have something much better now. It will allow more people to contribute and for our translations to stay more consistently updated.

We’ve just launched a whole new process for translations and have two write-ups for it here:

Changing the Language on Your Calendar

And here:
https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

Two things to note are:

1 – You do not have to submit an entire translation, you can just submit translations for individual strings. Even if it’s just one string, or something like a spelling correction, it all helps!

2 – Your submitted strings will be saved as “suggestions”, and not immediately included in a translation file for export until an administrator approves them. This may seem like a limitation, but it just helps us ensure nobody comes along and deletes translations or adds spam or something to them. Your suggestions will be approved very promptly.

I hope the information here brings you up to speed on our new translations site – let us know if it does, or if you have any other questions or concerns! 🙂

Thank you! And thank you for your patience with the List View issue.
George

[George]

The Events Calendar is 100% free, and you do NOT need to buy Events Calendar PRO unless you want the features that it provides.

But yes, all add-ons start at the $89 price range. With the free “Core” plugin of The Events Calendar, you can then just choose whatever functionality you want, and buy only the add-ons you need to achieve that functionality.

You do not need PRO for any other add-on. All add-ons work independently of each other, and only require the free version of The Events Calendar from http://wordpress.org/plugins/the-events-calendar.

I hope that helps clarify things, let us know if it does and/or if you have any other thoughts or questions here.

Thank you!
George

[George]

Hey @kattouf,

Thanks for posting, however, for anyone in this thread reporting this issue, can you please run through the troubleshooting steps outlined here to rule out the possibility of a theme or plugin conflict causing this problem? → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Thank you!
George

[George]

Hey Alex,

The Filter Bar is a separate premium add-on that you can buy here → https://theeventscalendar.com/product/wordpress-events-filterbar/

As for multiple-day options being PRO only, no, they are not PRO only.

Finally, yes, you can customize any code – CSS, JavaScript, PHP, even WordPress core itself – however you’d like. It’s not a copyright issue at all. (Although, if you then went around saying you were Modern Tribe, Inc. and that you wrote all the JavaScript and CSS yourself, and started selling it, that would be intensely problematic 🙂 )

We don’t offer support for customizations here – neither helping to create them, nor troubleshooting problems related to / stemming from them, but our code is open-source like WordPress itself and you can customize both infinitely.

Cheers!
George

[George]

Thanks for sharing Gareth! Best of luck with your site.

[Author]

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