George

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Viewing 15 posts - 8,641 through 8,655 (of 10,499 total)
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  • George
    Participant

    Hey Matt,

    There is unfortunately not a simple, straightforward template tag for this at this time 🙁

    The best solution I can think of would be some custom coding. While custom code is outside the scope of our support forums, the general idea of how to achieve this would be to use tribe_get_events() or WP_Query to query for events with author parameters for the currently-logged-in user.

    If the number of events by the author are more than zero, then this would of course mean that the user had authored at least one event, so you could check against this value and show or hide the link based on that.

    To learn more about tribe_get_events(), check out our knowledgebase article for it here → https://theeventscalendar.com/knowledgebase/using-tribe_get_events/

    To learn more about WP_Query directly, which is what tribe_get_events() ultimately calls, check out the article for it on the WordPress Codex here → http://codex.wordpress.org/wp_query

    Best of luck with this! Let me know if there’s anything else I can help with.

    Cheers,
    George

    in reply to: Social Network Sharing Plugins #994596
    George
    Participant

    Hey @Kathryn,

    We unfortunately don’t endorse any specific third-party plugins for any purpose, with the exception of the eCommmerce plugins we have built ticketing add-ons for.

    If you head to https://wordpress.org/plugins/ and search for “sharing” plugins, you should be able to find some great plugins for use on your site:

    https://wordpress.org/plugins/search.php?q=sharing

    Best of luck with your plugin-searching! 🙂

    — George

    in reply to: Change Title in main calendar page #994594
    George
    Participant

    Hey Pier,

    Which calendar views on your site lead to this title “Event Archive”? Can you share links to specific places on your site which produce this title?

    Thank you!
    George

    in reply to: Avada #994592
    George
    Participant

    Hey Charmaine,

    We build The Events Calendar and all of its add-ons with WordPress-standard code, not to specific themes, so in general, as long as the Avada theme follows WordPress coding and theme-operation standards, it should work fine.

    In fact, we’ve found that many of our users use The Events Calendar and its add-ons with the Avada theme, without issue.

    If you switch to the Avada theme and encounter more bugs with The Events Calendar, let us know and we’ll help try to resolve things immediately!

    Thank you,
    George

    in reply to: 404 with community events add page #994591
    George
    Participant

    Hey Dirk,

    I’m sorry you’re still having issues here – can you share a link directly to the thread you referenced here?

    As for a problem with 404 links and translations – if you are just using a Dutch translation for The Events Calendar itself (or any add-ons for it), then it should work fine. However, if you are using a third-party translation plugin to change the actual URL of the Community Events /add page, then this is unfortunately not something we can guarantee support for.

    Can you clarify exactly what your problem is? Also, what other plugins are active on your site?

    Thank you!
    George

    George
    Participant

    Hey Jim,

    As long as each block of availability is at least 5 minutes long, then yes, you could in theory use The Events Calendar just fine to block out each slot of availability, where each “event” is really just a slot of available time.

    As for listing slots by Building however, the closest you could come to this by default is to make each building an “Event Category”, and just categorize each event with the “building” it belongs to.

    I hope this information helps! Let me know if you have any further questions 🙂

    Cheers,
    George

    in reply to: relabel Previous Events and Next Events #994587
    George
    Participant

    Hey Peter,

    For the word “Events” itself, I’d actually recommend deleting any existing code you’ve made on your site in line with that article you original linked to above, and instead just use the method outlined in this Knowledgebase article:

    • https://theeventscalendar.com/knowledgebase/changing-the-word-events-to-something-else/

    Apologies for the mix-up with those articles! Let me know if ditching the method used in the first one, and using the method in the second instead, addresses your desires here.

    Cheers!
    George

    George
    Participant

    Wow, the detail supplied here by both you and your QA Engineer is greatly appreciated!

    I’ve logged this bug in our system, and if we confirm your findings I assure you that a fix for this bug will be included in the next release or the one after it.

    Thank you!
    George

    George
    Participant

    Hey Tony,

    I’m sorry to hear about these issues! The fact that you can submit events when logged-in as a user makes me suspect that there’s a bug related to access privileges here…

    Unfortunately, I’ve yet to reproduce this bug on my local test site after some testing, so I’m curious: can you share the following details about your site and configuration with us?

    1. What are the settings for the “Members” section of the Community Events settings on your site? Here’s a screenshot of the section I’m referring to, for reference → https://cloudup.com/cokjs68E7an

    2. What are the settings for the “Access Control” section of the Community Events settings on your site? Here’s another screenshot of what I mean → https://cloudup.com/cEumvQHPr2A

    That might lay a good foundation further troubleshooting here.

    While I suggest you leave 3.11 active for now, for troubleshooting purposes, to answer your other question: yes, it is possible to downgrade to version 3.10. You can download older versions like 3.10 by heading to http://theeventscalendar.com/my-account/downloads – download version 3.10, and you can then manually replace version 3.11 with it on your site.

    As I mentioned, I hope you keep 3.11 active for the time being – but if we do indeed find a bug here, and cannot fix it until version 3.12 or later is release, then you can certainly use 3.10 instead just to keep things working until our fix is released.

    /!\ Please Note! /!\ – If you downgrade Community Events to 3.10, you will unfortunately also have to downgrade all other Tribe plugins to 3.10 too. This means The Events Calendar, Events Calendar Pro, and any other add-ons you have purchased from this site.

    Cheers!
    George

    in reply to: All Events translate #994339
    George
    Participant

    Hey Anton,

    If you find that a string is not translated like All Events, then unfortunately that means that the translation is missing from our translation file. The best solution to fix this is to go to the translation site that Nico linked to above, and to submit a fix for the missing translations.

    You could alternatively fix the .po file manually with a program like PoEdit, but as for fixing that string with another plugin, plugins are not an officially supported way for modifying files directly, and the plugin itself could be having a problem where it is failing to save the files after your changes. It is not a standard method of WP – only GlotPress, which is our translations site for example, or manually editing things with PoEdit or something are.

    I hope this information helps – if I’m misunderstanding your issue, I’m very sorry! Let us know about the problems in more detail if this is the case, we can try to offer some more specific advice from there.

    Cheers,
    George

    in reply to: Epic 404 – events not listed on page #994338
    George
    Participant

    Hey Victoria,

    I’m really sorry that this issue is persisting – thank you for your patience!

    That Fatal Error is something we just discovered yesterday, we are working on a fix for that to include in the coming release.

    I unfortunately am still not sure why your URL is having those problems. At this point, unfortunately, the best step I can recommend is to run through our troubleshooting steps outlined here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Let us know what you find if you run through these steps!

    And again: thank you for your patience.

    Cheers,
    George

    George
    Participant

    Hey Lisanne and Carla,

    Thank you for your patience with this issue. I will investigate this a bit more closely and try to create your problems. In the meantime, can you try deactivating other plugins on your site and activating a default theme like Twenty Fourteen or something, and then running another test import?

    If you can do this – does the same problem persist?

    Thank you! Stay tuned.

    — George

    in reply to: Community Events pages not rendering on WP_Engine HHVM #994336
    George
    Participant

    Hey Dan,

    Can you clarify what you mean about “activating shortcodes” and having them “disabled when pretty permalinks are on”? What exactly do you mean by these phrases?

    The core focus of this ticket seems to be what you wrote here, about HHVM and your staging site:

    so it seems that the problem is not in the rewrite, which is correctly mapped, but in the loading of the template which seems to load the front-page instead of the default-template.php file which should be loaded for the calendar to work ( I have overridden it )

    There is nothing within The Events Calendar that would enable/disable shortcodes based on permalinks settings, so that shouldn’t be relevant for your main HHVM-related issues.

    Just wanted to get a better sense of what you’re looking for here, sorry if I’m misunderstanding anything!

    Cheers,
    George

    in reply to: How Can I Delete Old Events in a block? #994335
    George
    Participant

    There is unfortunately no alternative at this time – sorry to bear the bad news. You could go to each event and “Split” it from the recurrence series, but this is of course not a “bulk” action and quite a slow one.

    I’m really sorry Nigel! Please let me know if there’s anything else I can help with.

    Cheers,
    George

    in reply to: Venue Dropdown with Large Dataset Needs Optimization #994333
    George
    Participant

    Hey Cliff,

    How many venues are on your site? Just curious.

    I’m sorry you’re going to such great lengths to improve performance. I’ll highlight a comment of yours from above:

    but knowing when this particular one will be handled dictates what kind of fix I need to build right now.

    I agree with you on that, but I just genuinely do not know the specific date when a specific fix will arrive for this. We have lots of things we’re always working on and I don’t want to make an empty promise for a specific date only to not have anything deliver on that date 🙂

    Please let me know if I can help with anything else!

    Thanks,
    George

Viewing 15 posts - 8,641 through 8,655 (of 10,499 total)