Epic 404 – events not listed on page

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  • #993539
    fiberartnow
    Participant

    Hello, we now have the following plugins running:
    The Events Calendar – Version 3.11.2
    The Events Calendar: Community Events – Version 3.11
    The Events Calendar: Filter Bar – Version 3.11

    We thought that would solve the problem with our events not showing up but this page appears instead: http://fiberartnow.net/events/#.VcJTf-hVhHw

    Thanks,
    Victoria

    #993613
    George
    Participant

    Hey Victoria,

    Really sorry to see this happening on your site! What are your site’s Permalinks settings if you go to Settings > Permalinks in your admin area?

    Once here, if you just click “Save Changes” without actually making any changes, does anything improve? This may seem like an odd thing to do but is a little “trick” within WordPress to get the permalinks across your site to refresh, which might help here.

    Thanks!
    George

    #994054
    fiberartnow
    Participant

    This reply is private.

    #994338
    George
    Participant

    Hey Victoria,

    I’m really sorry that this issue is persisting – thank you for your patience!

    That Fatal Error is something we just discovered yesterday, we are working on a fix for that to include in the coming release.

    I unfortunately am still not sure why your URL is having those problems. At this point, unfortunately, the best step I can recommend is to run through our troubleshooting steps outlined here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Let us know what you find if you run through these steps!

    And again: thank you for your patience.

    Cheers,
    George

    #998162
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 5 posts - 1 through 5 (of 5 total)
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