George

Forum Replies Created

Viewing 15 posts - 7,711 through 7,725 (of 10,499 total)
  • Author
    Posts
  • in reply to: PJAX Support #1010122
    George
    Participant

    Hey @Cole,

    I’m really sorry to hear things aren’t working with the PJAX functionality of your theme. PJAX is pretty cool but there may indeed be some incompatibility here that would take extensive code customization to fix at all.

    For one thing, if you’re curious about how specific scripts and stylesheets are enqueued – which is important here, obviously – I’d recommend browsing the folder at src/Tribe/Asset/ in your plugin files for The Events Calendar and/or Events Calendar Pro. You’ll find these sorts of files being loaded here.

    If the loading of the assets itself is working, then your next question about initializing functions can be turned to – unfortunately, it isn’t generally as simple as calling one function or something like that, and the functionality is split across several different JavaScript files. If you’re just focused on the Map View for now, I’d recommend going into PRO’s file src/resources/js/tribe-events-ajax-maps.js and seeing how things all work there.

    For true integration with your PJAX theme, you will likely need to make some more extensive code customizations than a few function calls, and/or would need to contact your theme developer for assistance.

    I hope some of this helps @Cole~

    in reply to: Test with Events Pro? #1010114
    George
    Participant

    just didn’t know if you wanted the community tickets one to be tested against some of its features (e.g. recurring events).

    Thanks for clarifying that Alan, apologies for my original misreadings of your question. Yes, if you have a version 3.13.0a1 of Events Calendar PRO then having it active during testing would be a good thing; otherwise, I would recommend against it for the time being.

    The scenarios you gave for the data removal features are interesting, and I appreciate you sharing them! I will pass that information along from where it might then be made into a feature ticket in our development tracker.

    Thanks for sharing all this Alan!

    Cheers,
    George

    in reply to: Duplication of events from facebook #1010112
    George
    Participant

    Thanks for the information @Matthew. I’m really, really sorry about this and still do not have your exact issues so I will create a ticket for our developers and hopefully we can find a specific bug or something here. I’m sorry for the inconvenience!

    in reply to: Attendee Count Issues #1010109
    George
    Participant

    Thanks Alan! Hope your week is going well, too. I’ve reported this bug and it’s now on our bug tracker for the Community Tickets plugin.

    Thanks a ton for your feedback. Cheers, and see you in your other threads perhaps! 🙂

    — George

    in reply to: pre_get_posts Filtering Not Unhooked Properly #1010108
    George
    Participant

    Sorry I wasn’t able to help much Cliff – I appreciate the update though regardless!

    Best of luck with your site,
    George

    George
    Participant

    Hey Alex,

    I’m sorry about the “private reply” option, this “Translations” forum on our site is open to the public and only our Premium forums have that option.

    It’s worth noting, however, that there is no sensitive information in your system information that you share with us – just some basic details about your site and the software it is running.

    Let me know what you think!

    If you’re concerned about security, you can make a GitHub.com account and then add your system information as a Gist at http://gist.github.com. Then link to that Gist here in the forums. Then, once this issue is resolved, you can just delete that Gist so that the system information is gone forever 🙂

    — George

    in reply to: sidebar is showing below content #1010105
    George
    Participant

    Hey Lisa,

    I’m sorry about the delay, we try to reply to everyone in under 24 hours and I’m sorry that I missed that deadline here. The site was back in maintenance mode, which I totally understand you doing. Can you temporarily disable that notice so that the site – and, especially, this sidebar-related issue – is publicly visible? That will allow us to take a closer look and recommend some specific steps for fixing this.

    I will address the issue in under 24 hours!

    George
    Participant

    Thanks @Pickleshy! You can post updates here in this thread 🙂

    in reply to: Using PHP to generate information #1010098
    George
    Participant

    Awesome! Best of luck with your customizations @Brendan 🙂

    — George

    in reply to: License issue, will not update #1010096
    George
    Participant

    Hey James,

    When you say “the same issue”, do you mean that no update notice is showing? If so, then now that is appropriate because your System Information shows that your Tribe plugins are all up-to-date.

    Thank you for your patience here!

    — George

    in reply to: Problem with french translation of terms #1010089
    George
    Participant

    Hey Jean,

    Did you do that for just The Events Calendar, or for premium add-ons, too?

    If possible, can you link directly to where your .po and .mo files are from? If there is something missing because of a code problem on our end, I will log it as a bug and we will fix it in an upcoming release.

    Thank you!
    George

    George
    Participant

    Hey Thomas,

    Thanks for clarifying what you were looking for here. It would unfortunately require custom coding to pull off what you’re trying to do here 🙁 I saw “unfortunately” because we do not offer any support for custom coding here on the forums, but one thing that might help is to get familiar with our Themer’s Guide here → https://theeventscalendar.com/knowledgebase/themers-guide/

    You might be able to use the principles in that Guide to get started on a basic version of what you’re trying to do here; basically, in other words, showing different form components if the user is logged in or not. You could add a hidden input field that tells what status to save the submission as, based on whether the submitter is logged in or not.

    I’m sorry that we don’t have much customization support here, Thomas. If you don’t feel comfortable customizing code directly then you may be interested in hiring a developer – we have several listed here: https://theeventscalendar.com/find-a-customizer

    Best of luck with your customizations,
    George

    in reply to: Tags are not shown since 3.12 #1010075
    George
    Participant

    Hey @Hans-Gerd,

    No worries about your English, thank you for making the effort to communicate in it and for clarifying things!

    Based on what you wrote here, I will leave this thread open and wait for your reply:

    I’m sorry, because I had missed something, and that seems to work fine. I will test it again and probably send later screenshots also because of the first problem.

    Does that sound good? Let me know what you find by doing those steps!

    Thanks,
    George

    in reply to: Recurring Events Not Being Created #1010057
    George
    Participant

    Hey Troy,

    Thank you for the information and for your patience. I’ve taken a look through all of your system information; nothing is alarming there.

    I’ve tried recreating this on my own testing site as well; I have not been able to reproduce the issue there.

    With these details in mind, then, your comment here means a lot:

    New recurring events work fine

    If New recurring events work fine, then the issue was likely the old bug that the 3.12.x releases fixed, and the version mis-match on your site led this issue persist even after you updated the core plugin to 3.12.x. So unfortunately your diagnosis about having to manually update old recurring events is correct.

    Which leads us to your question here:

    Is there something we can run to re-save all recurring events at once so the future events will be generated again?

    There’s no default or built-in way to do this, but there are a number of WordPress plugins out there that allow bulk update functionality. I have not personally tried one and do not personally recommend any specific one, however, so what I would personally recommend is using WordPress’ built-in bulk edit feature. This essentially just opens the “Quick Edit” view for all items in an admin list of posts or post types like Events, and you can then just basically click “update” down the right side of the screen and update a bunch of posts much faster than going to each one manually.

    Here’s an article that demonstrates this built-in WordPress functionality → https://bobwp.com/bulk-edit-posts-wordpress/

    I hope that helps!

    in reply to: Colour #1010050
    George
    Participant

    Hey Rob,

    Thanks for the update here – I’m sorry to say that we unfortunately are not allowed to log into customer sites for any reason, so the best option is unfortunately to wait here until you’re ready to temporarily active your site. I can then take a quick look and let you know when I’ve done so, so that you can immediately re-activate your Maintenance Mode.

    Is this possible? Keep me posted on things and let me know if your site is temporarily live, I will act quick to keep it out of the public’s eye as much as possible 🙂

    Thank you,
    George

Viewing 15 posts - 7,711 through 7,725 (of 10,499 total)