[George]

You folks are grade-A awesome. Thank you both so much for your collaboration and help here!

And stay tuned to plugin updates! Your investigatory powers helped us make a rich, detailed bug report so hopefully we’ll have things patched up and ready for use soon 🙂

Sincerely,
George

[George]

You’re not complaining at all, @pickleshy, and I actually really appreciate you clarifying why you’re on the older versions!

I’m genuinely sorry about the frustrations any breaking updates have caused for you in managing your site. It’s something we take seriously and it’s a delicate thing to balance: we want to roll out exciting new features, but sometimes that does, unfortunately, mean we have to break some old code. We try to handle that with deprecated function calls and such to minimize the impact, but it’s never a perfectly smooth transition.

Every time we have breaking changes in an update, I swear to you that it leads to a debate in our weekly support meetings and/or our code review meetings. We’re always torn about whether to release such breaking changes or not, and we have decided against doing so a number of times…

I just wanted to relay this information to provide some context and hopefully get across the idea that we care about customer sites, and as mostly freelancers with client sites ourselves, hate having plugin updates that break things! So I feel your pain; you mention the Community Events datepickers not working when you try updating to 3.12.x, are there any other specific bugs you find when trying to update? Let me know in detail what things break – I can try to recommend some ways to update without breaking these things on your site.

Sincerely,
George

[George]

Thanks for the additional feedback Robert, this bit especially:

Another thought on the docs would be better organization of functions and hooks — not just alphabetically, but topically. And not mixing deprecated functions (there are a lot of those!) with those you want people to use.

I’ve noted your ideas and our documentation is an ongoing project, constantly changing and (hopefully!) improving. Our function/hook reference is actually one of the things we talk about changing most often, so stay tuned to the site! We try to push site updates every month or two 🙂

Best of luck with your project(s) in the meantime, Robert, and thank you again for the candid and constructive feedback here.

Cheers!
George

[George]

Hey Sören,

I’m really sorry about that! Unfortunately this leaves only one alternative method of doing this, which is to make a custom version of the file /wp-content/plugins/the-events-calendar/src/views/modules/meta/venue.php

No, don’t worry about recreating the whole file, you do not have to do that! You can just copy and paste the original file, and then add the duplicate to your theme as described in this article → https://theeventscalendar.com/knowledgebase/themers-guide/

Once you have the file set up in your theme’s new /tribe-events folder, simply take this original line:


<dd class="author fn org"> <?php echo tribe_get_venue() ?> </dd>


And replace it with this:


<dd class="author fn org"> <?php echo wp_strip_all_tags( tribe_get_venue() ); ?> </dd>


I hope that helps!

George

[George]

No need to apologize @James! Honestly! 🙂 Feel free to ask anything or post anything here.

I’m glad to hear that you’ll sign up for the beta. We’re stoked to get that User Meta plugin out to the public because it’s such an oft-requested set of features, so stay tuned to updates regarding that.

For now, I’ll close up this thread, but post any time if you have any other questions or want some help with something.

Cheers,
George

[George]

Glad to have helped @Denon!

And there is unfortunately not a discount at this time, @Wyatt 🙁 Sorry to disappoint!

I’ll close up this thread for now since @Denon’s original question is addressed here, but if other questions arise don’t hesitate to open a new thread here on the forums 🙂

Cheers!
George

[George]

Awesome! Thanks for the update David 🙂

Best of luck with your site,
George

[George]

It is best for me to add you as an admin on wordpress so you can look into this,

Hey @holmfirthevents,

I genuinely appreciate your offer to have us log into your site directly, and that you’re willing to trust us with that! However, we cannot log into user sites for any reason, so please do not post any login information for the sake of security.

As I noted earlier in the thread, there may be a theme or plugin conflict that is messing up the markup for the Structured Data format of events on your site. Have you been able to test activating a default theme like Twenty Fifteen? If not, then what I’d recommend is to activate a default theme like that, and then run a single Event on your site through Google’s “Structured Data Testing Tool” here → https://developers.google.com/structured-data/testing-tool/

Note the results, and then re-activate your original theme and repeat the process. Note the results again and then compare with the first results – is anything different?

Thank you for your patience here!

— George

[George]

Sorry to have had to share bad news, Eugene 🙁

Best of luck with your site!
George

[George]

Thanks for sticking with this Cliff – I can rope in a developer for further insight on the matter, but am wondering about one last thing: to be clear, does explicitly stating ‘suppress_filters’ => false in your tribe_get_events() call help things at all?

As for using tribe_get_template_part(), you should be able to use that fine. If the $post variable there isn’t causing any problems, then feel free to roll back to that configuration.

An example of explicit ‘suppress_filters’:


$stickyargs = array(
'posts_per_page' => - 1,
'orderby' => 'menu_order',
'order' => 'ASC'
);

$stickyevents = tribe_get_events( $stickyargs );


Next, and finally for now, does moving the wp_reset_postdata(); call from inside the if ( $stickyevents ) { block to outside of this conditional block make any difference?

Thanks for your patience with this!

[George]

Hey @B,

It sounds like your translation files are simply out of date, which is unfortunately some bad news and there is not much that can be done other than manually updating your .mo and .po files.

This happens because, with every plugin update, the code of the plugin changes. Thus, every update there are some new strings added, some strings are deleted, and others are changed, so the main plugin .pot file is updated with each release.

If your .mo and .po files are not up to date with that .pot file, there will be translations issues like the ones you describe here.

If you want to run versions 3.12 of our plugins, you will unfortunately need to update your translation files or hold out until another member of the community updates them. If you’re curious about how to access/contribute to translation files, we have articles on these topics as follows:

• Translating The Events Calendar: http://theeventscalendar.com/knowledgebase/translating-the-events-calendar/

• Translating our premium add-ons: https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

• Changing the language on your site: https://theeventscalendar.com/knowledgebase/changing-the-language-on-your-calendar/

I hope this all helps!

— George

[George]

Hey @Jazzinconcert,

I noticed in your reply that you wrote this:

assign two kinds of user roles to the CE front end.

But i need this to be working in the CE front end because of the possibility to make fields required!

When you say, “assign two kinds of user roles to the CE front end”, can you clarify exactly what you mean? Does this mean, for example, that users will see a totally default form, but then based on whether they’re logged in or not (or some other criteria), their submission status will be set to either “Pending” or “Published”?

Or are there actual UI elements on the form that you want to add, which would allow the submitters themselves choose whether their submitted event should be set to Publish or Pending?

I apologize for my confusion! I just want to be 100% certain that I know what you’re trying to do so that I can help.

Let me know exactly what you mean here in more detail. Feel free to share screenshots, as well, which you can do by uploading images to Imgur.com and sharing links to Imgur here in your reply.

Cheers!
George

[George]

I’m sorry to hear about these troubles on your site, Jean-Pierre!

This could happen because your translation files for The Events Calendar and its premium add-ons are out-of-date, which might be the case with your site.

To test if this is the case, I’d recommend making sure you have updated translation files for The Events Calendar, check this article out for how to do that:

Translating The Events Calendar

To learn how to get updated translation files for any of our Premium plugins instead, check this article out:
https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

Using the articles above, make sure that your translation files for The Events Calendar and for any premium Tribe add-on (Events Calendar Pro, Community Events, etc.) are all up to date, and then let us know if issues persist.

Cheers!
George

[George]

Hello,

First: yes, you can share screenshots with us. Just upload them to Imgur.com and then share links to those Imgur files! 🙂

As for your questions, we unfortunately cannot field any issues related to third-party software, so if this ends up being a limitation with that “Loco Translate” plugin, then unfortunately you will have to seek help from their support resources.

Before jumping to that conclusion, however, the most important thing for trying to have accurate and complete translations on your site is to make sure that you are using the most up-to-date .po and .mo files for your plugins and your language.

To learn how to get updated translation files for The Events Calendar, check this article out:

Translating The Events Calendar

To learn how to get updated translation files for any of our Premium plugins instead, check this article out:
https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

If you use the process described in the above articles, you should be able to update your .mo and .po files to be sure that the most recent translation files are loaded on your site.

Let me know if you do those steps and what you find – does anything improve?

I look forward to your reply and to the screenshots 🙂

Cheers!
George

[George]

Hey @marc-andre,

I’m sorry that the translation appears broken on your site. I am not sure why that’s the case, but if you are using a translation plugin of some kind then a good first step in troubleshooting here might be to deactivate that plugin and see if anything improves.

Otherwise, unfortunately there is not much we can do because the translation files for our plugins are all community-generated. Perhaps your files and you need to replace them?

To learn how to get updated translation files for The Events Calendar, check this article out:

Translating The Events Calendar

To learn how to get updated translation files for any of our Premium plugins instead, check this article out:
https://theeventscalendar.com/knowledgebase/adding-or-updating-a-translation/

Cheers,
George

[Author]

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