[George]

Hey @Danfeeley,

Sorry for my confusion here, but can you clarify what you are referring to when you say “public attendee list”? Can you also share a link to the specific place where you read that this was a new feature?

I just want to make sure I 100%-accurately understand what you’re referring to! 🙂

Thank you,
George

[George]

Hi there,

Thank you for reaching out!

Your issues here are related to CSS on your site, and so to fix them you would have to write custom CSS. We unfortunately cannot help with general design questions OR with custom CSS here—check out the “Product Support” section of this page for more information → http://theeventscalendar.com/terms.

However, that doesn’t meant we can’t at least try to help a bit at first to get the ball rolling. 🙂 I will show you how to resolve these two issues and from there you can apply these principles to any further design troubleshooting that arises with your site.

---

Part One: The Post Images

The post images on your site having a padding-left value applied to them. This forces them a bit out of alignment and is what I think is causing the sizing issues you mention. To address this, try adding the following bit of CSS to the bottom of your theme’s style.css file:


.type-tribe_events .wp-post-image {
padding-left: 0 !important;
}

---

Part Two: The Maps

The map is not quite “distorted”, but it’s definitely fitting into a narrow space. This is because the three columns of information in the Event Details section there, where the map and the other info like venue and organizer or location, each is set to take up 33.3% of the width. Or about one third.

There is also some whacky negative-margin stuff going on with the titles in that section from your theme!

So, to modify this, you would have to first remove the whacky negative-margin stuff with titles there from your theme. You can do that by adding this line of code to the bottom of your theme’s style.css file:


.single-tribe_events #tribe-events-content .tribe-events-event-meta dt {
margin-left: 0 !important;
}

From there, you would simply need to adjust the widths of the columns to make more room for the map. Now, be sure to remember that the total value of the widths has to add up to 100%. So, for example, this code below will increase the width of the map area significantly to give it a more “square” presentation. I’m bumping the width to 50%. Notice how I also, though, have to reduce the Venue and Details columns to 25% width so that instead of 3 x 33.3, we have 25 + 25 + 50. Still adds up to 100, so it should work well.

Here’s the CSS to modify the column widths in this way:


.tribe-events-meta-group.tribe-events-meta-group-details,
.tribe-events-meta-group.tribe-events-meta-group-venue {
width: 25%;
}

.tribe-events-meta-group.tribe-events-meta-group-gmap {
width: 50%;
}

Try out this code on your site—I hope it helps!

If you’re not sure how to add CSS or anything like that, for these sorts of questions head to good old Google and research how to do these things; they are general web development questions, not things related to our products directly.

To make any other modifications to your site, you will have to take the reins on doing so. To help write custom CSS on your site, definitely check out a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They have “Inspector” tools that let you zoom right over the element whose styles you would like to change—these are the tools I used to come up with the CSS written above. 🙂

Best of luck with your customizing,
George

[George]

Hey Adam,

I’m really sorry to hear about these issues!

To be clear, there is no reason that deactivating the plugin itself would cause issues, and we have no reports of that behavior over the months since the change from WooCommerce Tickets to Event Tickets & Event Tickets Plus.

I only mention this because it is most likely that the problem here is entirely your custom coding.

Here is a process for resolution that I would recommend:

1. Backup everything. Your site and database, and all of your custom code. If you don’t know how to back all of this up, you can research online for how to do it—there are literally dozens of different methods, so just choose one that you prefer. ⚠️ Do not proceed without a backup. If you do so, it is against our recommendation.

2. Remove ALL custom coding you have done. By the time you’re done with this step, all of your plugins from Modern Tribe should be essentially exactly the same as they are “out-of-the-box.”

3. Once your customizations are all removed, try deactivating the plugin.

4. If deactivation is successful, delete the plugin and proceed with adding Event Tickets and Event Tickets Plus in its stead.

5. You can then add your customizations back one-by-one. If you add one and things break, then that specific customization has a code error and so you can isolate the problem, fix that specific customization, add it back, and when it produces no problems, proceed to the next custom coding. Repeat this until you’re done.

I hope this helps!

Thank you,
George

[George]

I’m sorry to hear about this, @robmitch802!

Can you share your system information with us to help us investigate what might be causing this? You should not be receiving this error—I’ll take a look at your information and see what I can learn.

Here’s how to share your system information → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[George]

Thank you for reaching out, Joe!

We are tending to your issues over in this other thread of yours → https://theeventscalendar.com/support/forums/topic/mini-calendar-still-not-working-after-updates/

Check out that thread to continue the conversation—I will close this thread to keep things organized, but will see you in the other one. 🙂

Thank you,
George

[George]

Hey Stuart,

Thanks for reaching out!

We don’t have any features in our plugins that are built specifically for the WooCommerce Memberships extension, but that extension is very well made and works well with the WooCommerce “product” post type.

Tickets from our plugins are themselves of the “product” post type. So, you may indeed be able to use these plugins together for your desired effect.

I unfortunately cannot confirm this though—we do not test with WooCommerce Memberships and so I cannot definitely say that it will work without issue or not.

It’s important to note that here on http://theeventscalendar.com, and the WooCommerce folks themselves, both have no-questions-asked refund policies as long as you request the refund within 30 days of purchase.

So you can basically have a thirty-day “trial” period to see if these plugins work together as you hope; if they don’t request a refund for both licenses and you’ll get all of your money back. Here’s how to request a refund here on The Events Calendar → https://theeventscalendar.com/knowledgebase/refund-policy/

Sincerely,
George

[George]

Hey Joe,

I’m sorry to hear about these issues. I couldn’t see a broken widget on your site—can you link to a page where there is a broken widget that I can take a look at firsthand?

If you’ve actively remove the widget because it’s broken, I totally understand this—however, for the purposes of troubleshooting here, could you temporarily reactivate the widget and leave it in its broken state somewhere on your site? Let me know where, and I can take a look.

Thank you!
George

[George]

Beautiful site—I’m sorry to hear that these problems are happening there!

Can you clarify the nature of the “Related Posts” section in question? Just to be clear, for example, is this a widget or something constructed with Posts 2 Posts specifically?

Also, are those “posts” of the Event post type? Are you “connecting” events to events and then these specific connections show up in that “related posts” section?

Or are those posts of a different post type? Or a mix of types?

Any further elaboration on the details of how that’s constructed would help quite a bit—I will use this information to try and recreate your problems!

Thank you,
George

[George]

Hey @Per,

Thank you for reaching out.

Have you changed the “default currency symbol” in your Events Settings to be kr? Here’s a screenshot of the option I am referring to:

That is the only “out-of-the-box” currency control we have.

If you’ve done that, and have the current issues, it seems like the problem is this:

1. The format is kr2700, no spaces between kr and the digits.

2. It SHOULD be kr 2700, with a space between kr and digits. Correct?

3. Next, can you clarify the .- symbols when you write kr 2,700.- ? Are you saying that two zeroes should be added there, like kr 2,700.00? Are you saying that literally the period and the dash are required?

4. Finally, can you clarify if the period and dash are truly required? Or is this just a personal preference of yours? For example, with US Currency it’s generally accurate for price tags in stores to list the .00 at the end of a whole-number price, e.g. $50.00. But in any context it is fine to just write $50, because the .00 is assumed.

Let me know what you think in response to each of my comments and questions above—this will help a lot, and @Per, while there are not any “out-of-the-box” features to add the special formatting you desire here, I will try to write a custom code snippet that makes the prices have the specific format.

Thank you!
George

[George]

Hey Jorge,

Thanks for reaching out and reporting this! I took a look at the relevant code in our tribe-events.js file, and for me there are two things worth noting:

• The tooltip binding is fine. The actual elements being watched for mouseenter are div[id*=”tribe-events-event-“] and div.event-is-recurring. #tribe-events is used as a “wrapper” to narrow the scope of the searching for those above Div elements.

• I have no issues with my month view tooltips on my test site.

Can you share what exact issues you have? Also:

1. Please share a link to your month view.

2. Please share your site’s System Information, which you can learn to do here → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

I’ll take a look at your site specifically and see if I can notice why my you might be having a bug issue here.

Thank you!
George

[George]

Hey @Gary,

We just shipped version 4.1.0.1 of The Events Calendar a bit over an hour ago—if you see this update in your Dashboard, and try updating to it, is there any progress with your issues?

Thank you!
George

[George]

Hey Alain,

Thanks for reaching out!

There is unfortunately no way to pull off different noindex rules for events based on whether they’re “past” events or not, at this time. It may be possible with some extensive custom coding, but that’s something you’d have to take the reins on since we unfortunately cannot help with custom code.

You MIGHT have some success with this by using custom code like the following:

function tribe_try_to_noindex_past_events() {

if ( tribe_is_past() ) : ?>
<meta name="robots" content="nofollow" />
<?php endif;
}

add_action( 'wp_head', 'tribe_try_to_noindex_past_events' );


I hope this helps, even it is just a starting point for further development and customization on your end.

Cheers!
George

[George]

Hey Gary,

Thanks for reaching out!

This is an interesting question, and unfortunately I have to admit that we don’t have many functions—if any—that would be handy in a simple, straightforward way for the tools you are trying to build.

I would instead recommend using the various product-report related functions of whichever eCommerce platform you are using to sell the tickets. So, for example, if you are using WooCommerce to actually sell the tickets, then WooCommerce itself is chock full of code related to generated various product reports. With this in mind, you could Google around and explore options for generating information based on your WooCommerce ticket sales.

I know that this response is a bit vague, and am sorry about that. Part of the problem is that we simply cannot help with custom coding projects—check out the “Product Support” section of this page for more information: http://theeventscalendar.com/terms

But, that being said, I’m still happy to try and help as much as we can here, so if you have more specific follow-up questions based on this first reply let me know! 🙂

Sincerely,
George

[George]

Hey Nate,

Thanks for reaching out. This is an interesting question—unfortunately, I do not think our Event Tickets plugins would work well with the “mini-stores” feature of the WooCommerce Extension you mention.

There is no default support for any of the features you describe, and tickets are just “Simple Products” within WooCommerce—so, if the Vendor extension handles every single aspect of the features you describe accurately, then it might work. But it is not likely to.

Both WooCommerce and we here at The Events Calendar have great refund policies—you get 30 days to try out the plugins once you buy them, in which period you can request a refund at any time for any reason and we’ll issue a 100% refund in full.

So, the best course of action is genuinely to experiment with both plugins firsthand. I hope our refund policies facilitate this!

---

In closing, you mention possibly paying someone to build these features if they are not achievable with the plugins “out-of-the-box.” While we ourselves are not available for hire in this way, we have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one).

I hope this information helps!

Sincerely,
George

[George]

Hey Adam,

We’ve found a bug relating to the mobile calendar day names and are working hard on a fix—stay tuned!

Sincerely,
George

[Author]

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