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George
ParticipantThis reply is private.
George
ParticipantHi Chris,
We are still working on fixing this bug. It has not been addressed yet in 4.3.
— George
October 18, 2016 at 9:01 am in reply to: Action or Filter when WooCommerce Ticket gets created #1178368George
ParticipantNo worries, Dan! Cheers ?
— George
George
ParticipantHey Torben,
Thanks for reaching out!
1. I would love to know if there is a way to show the Events page within the “Pages” section of the WP Backend?
↑ This is unfortunately not possible because the Events “page” is not really a page — it’s an “endpoint” made to behave like a page; think if it more as a “feed” than a page. We constructed things in this way to better manage performance and provide more flexible URL structures.
With this in mind, you can actually cause problems if you try to make a “real page” whose slug is the same as The Events Calendar events page. So, if your Events Calendar URL slug is /calendar/, and you make a “real page” in your wp-admin called Calendar (and so its URL slug would also be /calendar/), issues can arise with the calendar.
2. If not, is there a way to shut down the events page and just use the [tribe_events view=”list” tribe-bar=”true”] shortcode?
You can’t “shut down” the page, but you could do a couple of things about it to hide it from public view. A super easy, though not thorough, solution would be to just give it a very obscure calendar URL. So instead of something simple and obvious like /events/ or /calendar/, you could head into Events → Settings in your wp-admin and make the URL slug be something like /full-events-calendar-page/ or some other long, non-obvious URL. Then, just don’t link to this page anywhere on your site. It would then be pretty unlikely any person would stumble across this page!
Once this is done, you could then use the [tribe_events] shortcode wherever you see fit and proceed with that…
Another solution would be to use redirects to make it so that any time someone went to the URL of the main Events Calendar events page on your site, they were redirected automatically to somewhere else. Our plugins don’t provide redirect functionality; but there are many ways to do redirects. Simply research “how to redirect on WordPress” online and you’ll find a ton of helpful articles and methods.
An addition to my previous request, we would love to integrate the calendar into the divi theme logic (divi builder) (and using own design)
Our plugins don’t have any sort of special integration with theme builders out-of-the-box, but you can totally do this and make any custom designs you’d like! To be clear, we are not able to assist with these sorts of projects (please read here for more information as to why not). But yes, you can customize whatever you would like.
I hope this information helps!
— George
George
ParticipantHey Kim,
Thanks for reaching out!
This is a really interesting idea — our plugins unfortunately do not have any sort of support for this kind of feature at this time, however. 🙁 It’s indeed true that you can add an Additional Field to ask for a person’s age as they check out — but there is no way to either validate this input, or to show/hide the “Add to Cart” button based on its value.
Either thing is technically possible of course, it’s just not possible with our plugins “out of the box” at this time. Extensive custom coding would be required. If you’re keen on realizing these features on your site, then I would encourage you to check out this page of customization resources on our site → http://theeventscalendar.com/customizations There may be someone there who can build this set of features for you.
Sorry to disappoint, Kim! Please let me know if there’s anything else I can try to help with.
Sincerely,
GeorgeGeorge
ParticipantHi there,
Thank you for reaching out. These forums here are our “Pre-sales Questions” forums, so we unfortunately cannot field technical support questions here.
It doesn’t currently appear that you have a premium license with us. If this is wrong, and you do have a premium license with us, then apologies for my misunderstanding!
However, in that case please log into the account on this site that has your premium license, and then post this question in a premium support forum.
If you indeed do not have a premium license, then please post your question in our free support forums here → http://wordpress.org/plugins/the-events-calendar
We check those forums a bit more than once per week, so hopefully we will be able to get to your question there.
Thank you,
GeorgeGeorge
ParticipantHi Cameron,
Thanks for reaching out.
You mention buying a personal license for your client; in your account records, I see that you only bought a license for Events Calendar Pro.
In your screenshot, however, you are trying to enter this Events Calendar Pro license into the field for the Events Aggregator product.
Events Aggregator is not Events Calendar Pro so this error will persist!
Make sure you install and activate Events Calendar Pro alongside The Events Calendar; both plugins need to be installed and activated on your site! (Head here for file downloads of Events Calendar Pro and anything else you buy → http://theeventscalendar.com/my-account/downloads)
Once both are activated on your site, use the steps here to activate your license → https://theeventscalendar.com/knowledgebase/finding-and-inputting-your-license-key/
Cheers! 😀
GeorgeOctober 18, 2016 at 8:07 am in reply to: My CC was charged, but Modern Tribe did not deliver license key for Event Ticket #1178320George
ParticipantThis reply is private.
George
ParticipantThanks @Derek.
I do not believe the value of that “tickets link” field is accessible to our plugins via the Facebook API. This is also true for phone numbers, I believe. 🙁
I am double-checking these facts with some developers on our team and will report back with a confirmation — these values are either outright inaccessible via the API, or if they are accessible with the API, our plugins unfortunately do not currently support those value and would not be able to without extensive custom coding.
Sorry to bear this news; stay tuned for a confirmation or modification of the claims made here!
Sincerely,
GeorgeOctober 17, 2016 at 9:23 pm in reply to: Import contains wrong dates for recurring and multi-day events #1178143George
ParticipantThis reply is private.
George
ParticipantSure thing! 😀
Cheers,
GeorgeGeorge
ParticipantThanks for clarifying a bit here Derek.
I’m sorry to keep asking for details, but:
1. Can you please link to a Facebook event that, upon import, has its ticket-purchase website omitted? Or its phone number?
2. Please clarify what piece of information is omitted from the event after import.
3. Please share a screenshot of where this information is visible on the Facebook.com version of the event. You can do so by uploading the screenshots to this thread. If you have issues with that, you can upload to Imgur.com, Flickr.com, CloudUp.com, or any similar image-hosting site; then just share the links to those images here and I’ll take a look.I will then try to import this event and see what I find.
Thanks for your patience here!
GeorgeGeorge
ParticipantThis reply is private.
October 17, 2016 at 6:00 pm in reply to: Stopping Ticket Email with Membermouse/Authorize.net (not WooCommerce) #1178050George
ParticipantAh, you are correct that that message will post upon a successful RSVP!
Changing this unfortunately requires a bit more custom code. I wrote another snippet for you here to do so:
add_filter( 'tribe_rsvp_submission_message', 'tribe_remove_the_check_your_email_rsvp_conf', 10, 2 );function tribe_remove_the_check_your_email_rsvp_conf( $message, $type ) {
if ( empty( $message ) || empty( $type ) ) {
return $message;
}if ( 'success' !== $type ) {
return $message;
}return 'Your RSVP has been received!';
}
Let me know if this helps! 😀
— George
George
ParticipantThis reply is private.
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